I did a big order from them and found out 6 months later that one small item was missing. I had low hopes that they would rectify this since it had been so long, but I sent them a picture that showed... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The shop seems totally unqualified to send my package. The website states, it was shipped, the tracking number states, nothing was handed over to the carrier (GLS). The support promised me, that the... Leggi di più
L'azienda ha risposto
Recently purchased a Star Wars Legion TX-130 Saber -Class Fighter Tank - which is quite hard to get hold of nowadays, was a reasonable price, English version, shipped to Ireland. No issues, brand new,... Leggi di più
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I've placed two separate orders with them. Bought one gaming mat for 40K and a set of pre-painted resin terrain. I have nothing but good words for my experience with them. Received the items in... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Professional battle mats for wargaming. Battle mat and terrain for Warhammer, 40k, Warmachine, Hordes, Infinity and other board games.
Informazioni di contatto
Repubblica Ceca
- gamemat.eu
4,3
Eccellente
28 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Long long waiting time. Bad customer experience.
The shop seems totally unqualified to send my package. The website states, it was shipped, the tracking number states, nothing was handed over to the carrier (GLS).
The support promised me, that the product will be shipped in the next few days but nothing happened, after one week after the contact. Still waiting... This is a horrible experience. Not recommended.
5 novembre 2022
Non scritta su invito
Risposta di Gamemat
Hi there, we're genuinely sorry to hear about your experience. While we send hundreds of packages weekly with very few issues, it sounds like your order wasn't picked up by the shipping company as expected. We pride ourselves on resolving any such requests to our customers' satisfaction within 3-5 days. If there's anything outstanding with your order, please let us know. We apologize for our delayed response to this review; we've only recently started actively using Trustpilot
Gamemat.eu in a nutshell
Gamemat.eu in a nutshell. Happy to take your money, but when there is an issue with your order (missing item of high value) they will ignore you. I recommend that people avoid this site if you don't want to risk losing large sums of money.
29 settembre 2021
Non scritta su invito
Risposta di Gamemat
Hi, we're really sorry you had a negative experience. We usually resolve all issues within 3–4 days to make sure our customers are happy. If something went wrong or wasn’t handled the way you expected, please let us know — we’d love the chance to fix it.
Stunning Gamemats!
This mat arrived faster from another country then a letter did with our national post service.
Somebody should be ashamed and it is not Gamemat.
4 dicembre 2020
Non scritta su invito
Outstanding service.
Outstanding service.
You are kept informed of the process all the way. Production and Delivery, from Poland, happened in a matter of days.
Items were received fully intact and well package. Excellent quality material and a good deal for the price, even when you factor the postage in.
The 'mystery mats' turned out to be a great thing to grab.
Highly recommended.
26 luglio 2020
Non scritta su invito
Exceptional customer service
I got a mat and folding table two years ago for Christmas. Unfortunately Santa picked not the mat I wanted. Unrelated to that a phase in which I barely played Warhammer at all took place in my life. Now after two years I am back in the hobby and I contacted the customer service to ask if I could still get a replacement for my old mat. They told me it is no problem and I just had to pay 5€ for shipping after sending my old mat back to them. Amazing! I am very thankful to the company.
The products themselves are of very good quality and I have nothing to complain about them. Though they haven't seen much use in my hobby life yet. I have just the tiniest critique: the mat is overhanging the round corners of the folding table just a little bit. But that is not a big problem at all.
Awesome company! Check them out. :)
11 marzo 2020
Non scritta su invito
High quality product, friendly service
High quality mat, purchased for WH40K Kill Team to add a bit of spice to the battlefield (certainly better than just playing on the kitchen table). The mat itself is really decent, durable and with crisp images on it. It's like mousemat material. It took a while to arrive, a couple of weeks, but then I was expecting this since it was being shipped from mainland Europe. Fairly priced, too. Happy customer.
17 febbraio 2019
Non scritta su invito
Do not i repeat do not buy directly…
Do not i repeat do not buy directly from them great game mats and tables but they can not fur-fill a order to save there lives constant promises to dispatch and then never does a weeks wages sunk in to them for ages so glad i paid buy paypal avoid avoid avoid buying from then direct
12 gennaio 2019
Non scritta su invito
Risposta di Gamemat
Hi, we're really sorry you had a negative experience. We usually resolve all issues within 3–4 days to make sure our customers are happy. If something went wrong or wasn’t handled the way you expected, please let us know — we’d love the chance to fix it.
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