After a previous poor experience with the ‘Too good to go’ bag and a rude staff member in the Putney store I haven’t visited in some time. As an Orthodox Christmas treat I thought I’d try again. Big m... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Piutney store is cold, uncomfortable and cramped. Stale bread, broken coffee machine and poor quality pastries. All served at exorbitant prices.
L'azienda ha risposto
It was a quiet afternoon so looked as if closing. I asked the female member of staff if the shop was open. No reply or greeting. Very glum face; no smiles. Rather off putting to say the least. In... Leggi di più
L'azienda ha risposto
Gail’s bakery Putney. Horrible, I repeat, horrible, sausage rolls that can’t be warmed up, seats that make your back ache, tea where you can see the bottom of the cup, almost, it’s so weak. A complet... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Panetteria
- Ristorante specializzato in brunch
- Caffè
- Azienda di catering
- Negozio di caffè
- Consegna di pasti a domicilio
Scritti dall'azienda
Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.
Informazioni di contatto
5 Lacy Road, SW15 1NH, London, Regno Unito
- 2087803127
2,5
Scarso
6 recensioni
Ha risposto al 59% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Poor value - no bread in bag despite loaves on shelf in shop at closing time
After a previous poor experience with the ‘Too good to go’ bag and a rude staff member in the Putney store I haven’t visited in some time. As an Orthodox Christmas treat I thought I’d try again. Big mistake! There was no bread in the £7.50 bag despite there being several loaves on the shelf just before closing time. This was despite the website offer stating the bag normally comprises 70% bread. I asked the staff member if I could swap as I’d really hoped for bread but she was unhelpful. I can only imagine she wanted it for herself. I’m done with Gail’s, its surly staff and over priced offer. Looking online I now see I’m not the only person disappointed with the poor value offer.
7 gennaio 2026
Non scritta su invito
Risposta di GAIL's Bakery - Putney
Hello there, thank you for taking the time to review our bakery. We are sorry to learn about your experience: please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss your feedback further.
Piutney store is cold
Piutney store is cold, uncomfortable and cramped. Stale bread, broken coffee machine and poor quality pastries. All served at exorbitant prices.
23 dicembre 2025
Non scritta su invito
Risposta di GAIL's Bakery - Putney
Hello Mike, thank you for taking the time to review our bakery. We are sorry to learn about your experience: please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss your feedback further.
Putney
It was a quiet afternoon so looked as if closing. I asked the female member of staff if the shop was open. No reply or greeting. Very glum face; no smiles. Rather off putting to say the least. In France where we live personnel are trained to greet customers.
Only upside is dogs are allowed but no water bowl was offered
16 agosto 2025
Non scritta su invito
Risposta di GAIL's Bakery - Putney
Hi Vanessa, thank you for taking the time to review our bakery. We are sorry to learn we missed the mark during your visit, please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss this further.
https://gailsbread.co.uk/order/
Gail’s bakery Putney
Gail’s bakery Putney. Horrible, I repeat, horrible, sausage rolls that can’t be warmed up, seats that make your back ache, tea where you can see the bottom of the cup, almost, it’s so weak. A complete waste of money. Don’t bother
7 agosto 2025
Non scritta su invito
Risposta di GAIL's Bakery - Putney
Hello there, thank you for taking the time to review our bakery. We are sorry to learn about your experience: please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss your feedback further.
https://gailsbread.co.uk/order/
Putney Branch need to employ…
Putney Branch need to employ professional and kind staff. Not treating customer with poor professionalism. Staff member instead of helping customer, treating customer with zero respect and looking at them as customer is dumb. Plus not giving the right items to customer and providing cold hot drink when annoyed.
18 marzo 2025
Non scritta su invito
Risposta di GAIL's Bakery - Putney
Hello Kayan, thank you for taking the time to review our bakery. We are sorry to learn we missed the mark during your visit, please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss this further.
What is the point of click and collect
What is the point of click and collect?
Ordered a loaf of bread late this morning and put a collect time of 1.20pm which was accepted. Turned up on time only to be told that they didn’t have the loaf I ordered!! What a waste of time. To add insult to injury they said they had tried to call me. No missed calls on my phone of course. How is click and collect different from just turning up as a usual customer
13 aprile 2024
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.