Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

2,1

Scarso

TrustScore 2 su 5

9 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,1

Tutte le recensioni

(9)

3 recensioni negli ultimi 12 mesi

Scrivi una recensione

Eseguiamo dei controlli sulle recensioni

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I bought a mini from G5 cars

I bought a mini from G5 cars. Went to view it. Seemed good, fair price, normal age related marks.
Decided I would buy it, but it needed its "full RAC inspection" prior to release, this also included a road test. The car was "Fully serviced"......this comprised of oil change and filter change, nothing else. The discs and pads all round were new, only due to MOT.
So, 2 days later, arrive back. Cars sparkling, ready to go. Pay the £5150 drive home. I travel 70 miles, get home, engine light on. On board computer warning light on. Having an OBD reader, the VANOS system was knackered. The battery was knackered, then the oil pressure light came on. Being a Friday, the weekend passed. Contacted G5. They picked the car up on Monday afternoon, not on a recovery vehicle.....they drove it back, not only adding miles, but potentially worsening any issues. The next two weeks comprised of almost daily phone calls wanting updates. No clear answers from their "workshop". Every phone call presented further issues and was no further forward. So after 2 weeks i decided enough was enough. Phoned G5 for a full refund. I went back next day with the other key and documents. This was the morning of Weds 6th May. Car was still in the workshop, they "couldnt get to the bottom of its faults". Supplied my bank details, refunds can take up to 14 days. Takes a minute to bank transfer THEM the money, but 2 weeks to get my money back. DVLA have already refunded the money for the tax, yet im still £5150 down. But hey, guess what!!!! The mini, i bought, that ive not had the money back for yet.....was back up for sale on the afternoon of the 6th, less than 4 hrs after I left their office. Go on their site now....its there, for sale....immaculate! Its got more faults than a tennis player playing blindfolded (YG12GYH). Legally, im questioning how they can be selling a car than they still owe a customer money on? Nevermind selling a car that they KNOW has many faults?

6 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Be very wary of this dealer

Be very wary of this dealer. I purchased a Peugeot 2008 from these people.
Was informed that car had been serviced and have cam belt done
needless to say but all was a pack of lies. I am not a car person so sadly I can only go on trust.
Silly me.

3 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Vw up

Bought a vw up from these guys had it 5 months now the paint around the filler cap and 2 rear arches is bubbling and rusting, contacted Dave for advice but no response. Very strange for the paint to do this I'm confused. My own fault for not seeing the car once prepared at Leeds not on delivery. Got a costly spray job now, a simple reply would suffice. Are dealerships warranties not 6 months any more.
Ok update on car 20th July 2025 I bought from this company air conditioning unit doesn't work after regas so sold without a working air con unit. Engine management light stuck on had it to a auto electrician and the abs bulb has been removed to hide the abs issue can't believe garages can get away with this, it's in black and white when it was done on the laptop screen. Just in process of contacting governing body regarding this illegal act. Stay away.
Just a update on this I have just got shut of this bag of crap from these cowboys lost 2200 pounds in 8 months because of the rust and abs light been removed. You have been warned.

31 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

under £5000…

Do not buy a car from them under £5000 as I did and now after 1000 miles and only I have to now spend a lot of money on my next mot because of the patching up they did

9 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Brought my daughter a VW up from this…

Brought my daughter a VW up from this garage, great little first car. the sale person was a great help, nothing was to much trouble, and he listened to my daughters wishes and found the perfect car for her. The car has been great, I recommend them to any friend looking for a car.

5 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

Poor after-sales service, caveat emptor

I bought a Citroen C3 from G5 Cars at Cleckheaton in November 2012, less than a year old, the price was very good, car was ex-lease and in very good condition. It was delivered for no extra charge, so far so good. When it was delivered there was ONLY ONE remote locking key fob, no spare wheel and the inflator pump and kit that should have been there instead of a spare wheel was missing plus one of the headlamp bulbs was blown and finally no handbook or paperwork of any kind inside the car.
You could say that I should have checked all those beforehand, but they are all items I would expect to be there, especially a car that's under 12 months old. When I phoned to ask I got a rude response and was told in no uncertain manner that I could not speak to anyone about these issues. My letter following up the phone call was ignored.
It cost £140 to get a second remote key fob, then there's the inflator kit and sorting out the headlamp and getting a handbook which really is necessary to sort out the details which I reckon added at least £275 to the overall cost.
Potential buyers should go over the cars in great detail and check everything BEFORE parting with any money and be extremely cautious of this dealer because once you have paid you get NOTHING in the way of service.
As a postscript, the car is fine and meets my expectations, it's the service and people at G5 Cars that are the disappointment so caveat emptor! you're buying AS IS.

26 ottobre 2013
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più