Graham + Sibbald Recensioni 

204
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Joe McCarthy at Graham and Sibbald managed to remove our rateable value from the rating list, while the property was sat empty waiting to be refurbished, saving us £36K in business rates. Of course w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Delighted with the service and attention we received from Everyone at the Hamilton Branch. From the first contact to the final signing off, we were made to feel special!! So prompt and courteous... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dealing with Mark and the team at Graham + Sibbald has been brilliant from start to finish. They handled our rent review with great professionalism and we can not speak highly enough of the team and j... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mike was friendly and professional and provided helpful comments during the assessment. He also took care to explain the findings of the EPC and made calls on our behalf to clarify our queries on the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Geometra professionista
  2. anche in
  3. Agente di commercio
  4. Agenzia immobiliare per il settore commerciale
  5. Perito
  6. Perito immobiliare
  7. Perito valutatore immobiliare

Scritti dall'azienda

Graham + Sibbald is one of the UK’s leading property consultancy services. Our success is built upon how we deliver our service; it is a unique combination of being both professional and personable. For professional that means what we deliver: a partner-led service, where we put our client’s needs first; having specialists in every department; providing a full-service offering with connected joined up thinking; with dedicated and diligent people who have the expertise and knowledge that today’s clients demand. For personal that means how we deliver. We truly care about our client's business and see them as part of our extended family: as we do our people. We are passionate about providing the very best advice; responding quickly and promptly with no red tape or hierarchies to hold us back. We listen. We are observant. And we understand. It's no wonder our clients trust us with their business. And that's Graham + Sibbald. We deliver + we care.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

204 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(204)

77 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Professional and Informative.

Kyle Porter arrived on appointed time and completed his visit quietly finishing with a brief outline of his findings with report to follow, just what was asked for.
Thank you Kyle & Office Team

24 agosto 2024
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Risposta di Graham + Sibbald

Hi David,

Thank you for taking the time to leave Kyle and the residential team in Dundee a review. We will be sure to pass your comments on to the them all.

Best Wishes,
Graham + Sibbald

Valutata 5 stelle su 5

Great Service.

G+S came and did my home report for my property. Kevin came to do it and he was extremely professional and helpful. The report was carried out and emailed over in a great timely manner and I am happy with the report. Would recommend G+S to anyone.

12 agosto 2024
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Risposta di Graham + Sibbald

Thank you Emma for leaving a review for our team in Kilmarnock. We will be sure to pass your comments on.

Best Wishes,
Graham + Sibbald

Valutata 5 stelle su 5

Excellent Service

Craig was very thorough, knowledgeable, professional and courteous throughout the process. He took the time to explain what would happen and carried out a detailed survey of our property answering all questions we had along the way. This is the 2nd time we have used Graham & Sibbald over the last few years and both times they have been excellent and provided the correct level of detail and accuracy within the Home reports. Highly recommend using them. A big thank you to Craig and Laura for the excellent service and communication.

6 agosto 2024
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Risposta di Graham + Sibbald

Thank you Graham for leaving our team a review. We will be sure to pass on your feedback to Craig and Laura.

Kind regards,
Graham + Sibbald

Valutata 1 stelle su 5

Poor Poor service

Dominic arrived to carry out home report. He guessed the value! When confronted about his guesstimate! and showing him comparable figures in the same area, same properties he increased by a whopping £20,000 .Still undervalued. He failed to return calls ignored emails and ignored text messages too.When I complained to his superiors they adopted a couldn't care less attitude too.Once they have your money the don't care. Sold the house at a loss.

10 agosto 2023
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Risposta di Graham + Sibbald

Hi Paul,

Your review and all of your previous reviews are noted. As the complaint went to dispute resolution which was found in our favour, we would appreciate if you would cease to repost your comments.

Thank you.

Valutata 5 stelle su 5

Graham surveyor

Graham was the surveyor who conducted the survey for my property in wishaw and prepared home report. He was very friendly, communicative, knowledgable, with excellent manners, patient with my questions and clearly explaining them. His timing was excellent and the report was produced next day . absolutely delighted with his professional yet friendly service and would definitely recommend him

Thanks Graham

1 agosto 2024
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Risposta di Graham + Sibbald

Thanks Tommy for taking the time to leave our Glasgow office a review. It is great to hear that all your questions were answered and clearly explained to you.

Best Wishes,
Graham + Sibbald

Valutata 5 stelle su 5

Excellent service provided by Sean

Sean Hadden was the surveyor who conducted the survey for our property in Bonnyrigg and prepared home report. He was very friendly, communicative, knowledgable, with excellent manners, patient with our questions and clearly explaining them. His timing was excellent and the report was produced within two days. We were absolutely delighted with his professional yet friendly service and would definitely recommend him at G&S.

19 luglio 2024
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Risposta di Graham + Sibbald

Hi Madga,

Thank you for taking the time to leave Sean from our Edinburgh office a review. We are delighted to hear that you found the service provided to be professional yet friendly. We will be sure to pass your comments on to both Sean and his line manager.

Thanks again,
Graham + Sibbald

Valutata 5 stelle su 5

Absolutely delighted with the…

Absolutely delighted with the professional support, service and communication delivered throughout the process of selling my business. Ryan went above and beyond every step of the way! Thanks for everything G&S, I highly recommend your company.

29 luglio 2024
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Risposta di Graham + Sibbald

Thank you Pauline for taking the time to leave us a review. We will be sure to pass your comments on to Ryan and the Glasgow Agency department.

Best Wishes,
Graham + Sibbald

Valutata 5 stelle su 5

Sean Hadden was the surveyor who…

Sean Hadden was the surveyor who visited out flat in Dalry Colonies in July to conduct a survey and produce a home report. He was on time, very polite, friendly and professional. Answered all my questions and produced the report within 2 days.
Would highly recommend Sean at Graham & Sibbald.

9 luglio 2024
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Risposta di Graham + Sibbald

Thanks Edzell for taking the time to leave us a review. I will be sure to pass your comments on to Sean and team. They will be delighted to hear you had a great experience with them.

Best wishes,
Graham + Sibbald

Valutata 2 stelle su 5

Home report price too small in our region. took another agency

Not happy with Graham + Sibbald. was absolutely upset with Home evaluation 30 percent less then current market asking price in our region.!!!!. Took another agency 1 week later. less expensive fee. Received correct home report price evaluation. Received offer 15 percent more asking price after being 3 days on the market. Not advices, this agency expensive and frustrating. you will loose your property evaluation and money!

22 luglio 2024
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Risposta di Graham + Sibbald

Hi,

We are disappointed to hear that you have not had a good experience with our Residential department. If you would like to discuss this further please contact us on enquiries@g-s.co.uk.

Kind regards,
Graham + Sibbald

Valutata 5 stelle su 5

Recent survey @ Fife ave

Guys appeared and carried out a thorough inspection of my property asked some valid questions hope gave them the information they where looking for . But carried out the survey very efficiently, and friendly guys...

19 luglio 2024
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Risposta di Graham + Sibbald

Hi John,

Thank you for taking the time to leave us a review. We are delighted that you found our surveyors to be efficient and friendly. We will be sure to pass your comments on to the team.

Best Wishes,
Graham + Sibbald

Valutata 5 stelle su 5

Professional service from Graham and Sibbald

Graham and Sibbald provided a very professional survey for our house.

11 luglio 2024
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Risposta di Graham + Sibbald

Thank you George for taking the time to leave us a review. We are glad you found our service to be professional.

Kind regards,
Graham + Sibbald

Valutata 5 stelle su 5

I recently engaged the services of…

I recently engaged the services of Graham and Sibbald to carry out a survey of my property. Very happy with the service provided. Surveyor arrived on time . Whilst carrying out the survey he was very respectful of my property.
I would be more than happy to recommend the company.

28 giugno 2024
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Risposta di Graham + Sibbald

Thank you Rita for taking the time to leave us a review. It is greatly appreciated and we are delighted that you would recommend us!

Best Wishes,
Graham + Sibbald

Valutata 5 stelle su 5

Great service

Good quick service, and shout out to Laura!

27 giugno 2024
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Risposta di Graham + Sibbald

Thanks Scott for taking the time to leave us a review! We are delighted you were happy with the service provided and we will let Laura know of her shout out!

Kind regards,
Graham + Sibbald

Valutata 5 stelle su 5

Competent, courteous and efficient

This was a very competent and smooth service. Home survey was completed promptly with courtesy and respect for the property. Enquiries were answered swiftly with guidance given.
From all aspects, admin through to completion I have respect and absolutely recommend them without hesitation.

11 giugno 2024
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Risposta di Graham + Sibbald

Thank you Linda for taking the time to leave us a review. Your feedback is greatly appreciated and we will pass your comments on to our Aberdeen based Residential Team!

Best Wishes,
Graham + Sibbald

Valutata 1 stelle su 5

Not poor service, zero service!

Spoke to them a couple of times about putting our pub on the market, he asked me to jump through some hoops and send photos over, sent relevant links and some photos, didn’t even get a response back. (Sent over 2 weeks ago)The agent didn’t come across particularly professional, but gave them an opportunity. My gut was right in the first instance. Lots of other commercial agents out there and are now marketing with one of them.

30 maggio 2024
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Risposta di Graham + Sibbald

Hi Paul,

We are disappointed to hear that you have not found our service to be professional and that you have not had a response from a member of our staff. If you would like to discuss this further please contact enquiries@g-s.co.uk.

Apologies,
Graham + Sibbald

Valutata 1 stelle su 5

Avoid like the plague

I’ve used Graham and Sibbald twice and have had major issues both times. Would recommend avoiding at all costs.

First time I used them was to do a home report for our flat in Shawlands. The surveyor came out and after saying everything was fine, left a 2 for damp and rot with a statement that made it sound like the property needed to be condemned. After paying for a damp and rot specialist and being told there is nothing wrong at all, we had to fight to get it down to a 1 but the written blurb still had to have a dig that anyone who buys it needs to make sure they see a damp/rot report to ensure the property is up to scratch. A very stressful situation that was un-necessary.

Forward 18 months later, we are selling my deceased Gran’s house. We go with an estate agent who recommends G&S. I was reluctant given past experience but assured it would be fine. The home had a lot of wear and tear and needed significant roof work, so it was going to be a lot of 2s and maybe the odd 3 which was expected. The G&S surveyor came round and inspected the property which was fine. Then he went into the attic. Suddenly I heard a loud smash. He had opened the part of the attic that led to the skylight and stepped too close to it causing part of the glass to shatter and fall onto the upstairs landing. Luckily I was downstairs and not injured. When I asked what had happened his response was “It’ll need replaced anyway.” No apology. Found out this was one of the directors. We then had wanted to put a claim in against G&S for ruining a unique feature the house still had, but our estate agent told us claiming would take months with G&S so instead we got the home report fee waived and had to use that money to get rid of the whole skylight and replace it with a painted piece of wood so it wouldn’t look terrible.

I would never use them again. If you’re selling your house, don’t trust them with doing your home report. It could cause something small like forcing you to pay for reports you don’t need or ruining unique features in your home and causing you lots of undue stress.

15 febbraio 2024
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Risposta di Graham + Sibbald

Hi Kenny,

We are sincerely sorry to hear that you have not had a good experience with us and stress has been caused. Given your comments in respect to a member of our staff, if you would like to discuss this further please email us via enquiries@g-s.co.uk.

Kind regards,
Graham + Sibbald

Valutata 5 stelle su 5

Meatmarket Regeneration CIC, Development Support.

Tom Hamilton G-S Director for Architecture, provides project technical support for the Meatmarket Regeneration Community Interest Company. Tom has been impressively proactive and professional. He has contributed significantly to organising and designing our unique and time constrained construction project. He has been invaluable in managing a complex project team and ensuring that we meet budgetary and legislative requirements. Tom's diligence has helped our company deliver an accomplished and detailed project design brief and a number of appropriate tender packages. We look forward to our project implementation phase using Mr Hamilton's expertise."

6 giugno 2024
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Risposta di Graham + Sibbald

Hi Patrick,

We are delighted that you have found the service provided by our Architecture Team to be proactive and professional. We look forward to continuing to work with you through the project implementation phase. We will pass your positive feedback onto Tom.

Thank you,
Graham + Sibbald

Valutata 5 stelle su 5

First class speedy service from start…

First class speedy service from start to finish. Craig Henderson compiled our home report in a very polite and friendly manner and had it ready in 24hours.
Would highly recommend.

28 maggio 2024
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Risposta di Graham + Sibbald

Thank you for taking the time to leave us a review. We are delighted you were happy with the service provided by Craig and the Team and we will be sure to pass your kind words on to them.

Kind regards,
Graham + Sibbald

Valutata 5 stelle su 5

The ease of communication with this…

The ease of communication with this company was excellent from start to finish. My enquiry was handled in a professional and courtesy manner
I would highly recommend

7 maggio 2024
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Risposta di Graham + Sibbald

Thank you Elizabeth for taking the time to leave us a review. I am glad you found our service to be professional and that you would recommend us.

Kind regards,
Graham + Sibbald

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