I haven't deposited yet, but their customer service is very efficient. Even if is not a USA regulated Broker, I'm considering do it now. customer service is very important to give clients trust.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I have been mostly demo trading with MT4. I am very impressed with the low spreads and fast execution, ideal for my scalping strategy on Gold. The real proof of the broker's quality however will be... Leggi di più
I just want to say thank you to Erin for kindly helping me make my ultimate decision on which broker I want to use. It's cause of Erin I'll be using this broker from here on out. A simple act of kindn... Leggi di più
I am very critical when it comes to reviews. I am also very honest in my review. I can say with 100% transparency that the Fyntura Exchange is a step above the competition. I have tested out the p... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are a deep liquidity Broker, offering a variety of CFDs at low cost to traders.
Informazioni di contatto
Seychelles
- contactus@fyntura.com
- fyntura.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Prompt professional customer service
Prompt professional customer service. Anne resolved my issue in less than 5 mins. Thank you Anne!
Very helpful and fast response took…
Very helpful and fast response took care of my issue in seconds
I haven't deposited yet
I haven't deposited yet, but their customer service is very efficient. Even if is not a USA regulated Broker, I'm considering do it now. customer service is very important to give clients trust.
Deposit
When processing a deposit today, I ran into a small blunder which could have turned disastrous. The representative handled it professioinally and rather fast.
Major execution failure and disappointing support
I had a serious issue with Fyntura that ended up costing me a large portion of my account, and the way it’s been handled since has been just as frustrating.
During an active trade, their MT4 terminal lost connection to their data center. Because of that, when my pending order executed, I had no ability to manage it. My stop loss didn’t trigger either because the data connection crashed which locked me out from managing the trade in the terminal. By the time the connection was restored, the market reversed, and my account went from $315 down to $90.
What really confirms the issue for me is that I was running the same trades across six other brokers at the exact same time. Every single one of those accounts executed properly and ended in profit. Fyntura was the only one that failed, which clearly points to a problem on their side.
I sent them detailed MT4 logs showing the exact timestamps where the platform failed to connect, along with the trade history showing the impact. Instead of acknowledging that, their response was to ask me for a screen recording, which makes no sense because the logs already show exactly what happened. That is the actual source of truth for connection and execution issues.
The bigger issue here is that when their system goes down, you are completely stuck. There is no alternative way to close trades since there is no MT4 app or even a web browser terminal to use. That means your account is fully exposed because of something outside of your control if their data connection fails in the MT4 terminal for whatever reason.
I’m currently trying to get this resolved and reimbursed, but based on the response so far, I’m not impressed.
If you’re trading anything where execution matters, especially in volatile markets, this kind of failure is a serious risk.
Their tech support is amazing
Their tech support is amazing, and the platform is starting to be easy to get the hang of.
Great broker great customer service…
Great broker great customer service this is the best the USA HAVE AT A CHANCE AT TRADING!!!
Sam was very fast acting and willing to…
Sam was very fast acting and willing to resolves my issues with no hesitation 💯
Anne is the agent who helped recover my…
Anne is the agent who helped recover my funds from a mistake I had made. Anne was awesome
Customer support is really helpful and…
Customer support is really helpful and prompt!
Chat Agent Ann was a Great help!!!!!
the customer service agent Anne was great! she was attentive to my request & did everything she could to make sure my request was taken care of! great addition to the team!!!
Promising Broker
I have been mostly demo trading with MT4. I am very impressed with the low spreads and fast execution, ideal for my scalping strategy on Gold. The real proof of the broker's quality however will be revealed when trading live and I am working with deposits and withdrawals. Thanks to Erin for customer support help.
biggest scam there is
Where do i begin.. So ive been trading with these guys off and on for the last 5 months and i was skeptical the entire time but i idid withdrawal over $2,500 over that time in small increment's like $800 or less each time. This past week i made over $6,000 and i knew once i tried to withdrawal there would be an issue and what do you know they gave me one.. They made up a fake rule that doesn't exist on there website and until i threatened to make a bad review they paid me what i deposited. DOOOOOO NOTT put any money into this broker they will only pay you unless you make a small amount the minute you do well its over. COMPLETEE SCAMMMMM they were ignorining me everyday until i threatened a bad review on here and im doing it anyways because i dont want anyone else to deal with these losers .. Non to mention its my birthday today so thank god they sent me the money i deposited, but only because of the the threat. DOOO NOT PUT MONEY INTO THIS SITE!!!
I just wanted to drop by and say thank…
I just wanted to drop by and say thank you for being such an amazing broker. I’m truly grateful to be trading with such a great team, and I hope you’ll always be around.
Spreads are super thin for scalping and…
Spreads are super thin for scalping and they payout within 24hrs,i noticed some slippage during volatile moves but this is negligible since I'm on smaller timeframes, Overall this is one of the best brokers i have used
Good customer service
Good customer service, good spreads, and the demo accounts are very helpful before going to live accounts.
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