Furniture House Recensioni 

8
TrustScore 2 su 5

2,2

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Dettagli dell'azienda

  1. Negozio di mobili

Scritti dall'azienda

Premium Handcrafted Furniture Company


Informazioni di contatto

2,2

Scarso

TrustScore 2 su 5

8 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,2

Tutte le recensioni

(8)

2 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

I ordered a Keter shed on 27/09/25

I ordered a Keter shed on 27/09/25. I received an invoice, an order No. and tracking number. Turns out once FedEx had the tracking number in their system I was able to see its progress. I could not understand why my little old plastic shed had trekked half way across the world from Japan to be delivered on the 09/09/25 but not to me. After contacting FedEx who could not have been more helpful I was told that my details and the tracking details didn’t match and that the delivery was of car components that had come from Japan to be delivered to a company in Northampton. I phoned the number on the sheds web site…the number does not exist. I emailed them and you’ve guessed it…no answer. This company seems to be based somewhere in the USA. My order isn’t traceable. When I read the review left by the last reviewer here I realised I had been scammed. What is more I went onto order the Keter shed again after completing all the relevant documentation to hopefully receive a refund, the scammers are still trading under different guises. I recognised some of the headings and fonts. Different phone numbers had been supplied…I rang them and guess what? The numbers don’t exist. Do Not Order anything from this lot…my experience just confirms they are scammers.

9 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I ordered two large garden storage…

I ordered two large garden storage boxes,I paid and received an invoice through via SHOP on the 27th
Later received a tracking number.
Followed the items across Europe,I noted it only weighed 5kgs,my boxes are about 20kg each, but thought it was a misprint.
4 days later it said,item 1 parcel delivered but to an address in Leicester,I live in Derby.
Tried to contact furniture house on the phone,number not recognised??
Emailed,no reply.
Contacted FedEx with the tracking number and was told it was, Not my name OR address on the parcel, and to contact the seller for correct tracking number
No reply,!!!phone or email.!!
Website is a copy of a place in the U.S.
PHONEY SCAMMERS!
Contacted my bank for charge back £200.
How do they get away with dodgy tracking numbers??
DO NOT BUY ANYTHING FROM THESE PEOPLE.
This company address is listed in Blackburn.
according to Companies House.

4 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

They delivered the wrong bed that I…

They delivered the wrong bed that I ordered.
Some parts were missing for the bottom mattress they provided cheap very light wood that cannot hold the matress. They refused to deliver the remaining metal bar for bed underneath.
Tried to get hold of then .no success They are just taking me round from the driver to the management office.
Very awful company to buy from.
I think they are here to deliver cheap beds materials not what they advertised.
I will never ADVICE SOMEONE TO BUY FROM THIS COMPANY. I THIMK THEY ARE THIEVES SELLING SPAREPARTS .AND ARE INSISTING ON.PAYING CASH .PLEASE PAY IN THE BANK SO YOU CAN GET YOUR MONEY BACK.
IM waiting if I don't hear from them I'm claiming my money back.
Total waste of time and space this silly Indian company thieves

13 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Scammers

I placed an order on 28 May after communicating with the Charles on the contact number provided. They do not reply to any emails or the live chat function on their website. I have tried 5 or 6 times.

After I placed the order, I never heard back despite multiple emails, texts and calls. It has been over two weeks and there has been no update on the status of the order, despite the fact that they originally claimed to provide next day tracked delivery.

I will now have to contact my bank to chargeback this payment.

28 maggio 2025
Non scritta su invito
Logo di Furniture House

Risposta di Furniture House

Hi Jeremy,

We deeply regret the experience you've had with your order. We have attempted to reach you via phone and live chat to inform you that your bedside tables have been delayed and are now scheduled to arrive on the 7th. We sincerely apologize for the lack of communication and any inconvenience this has caused.

Please confirm if you still wish to proceed with the order. We have 305 units arriving, and we assure you that we are not attempting to scam you—our cashback process ensures transparency. We’d like to resolve this promptly and offer you an additional discount as a gesture of goodwill.

Sorry again for the trouble. Please let us know how you’d like to proceed.

Best regards

Valutata 1 stelle su 5

Cowboys!!!!!

It seems there is few companys going by that name but ive had same experience as the person below, sofa sank after 2 days!!!!@ they refused any refund or to take yhe sofa back even thought iav 2 weeks to give it bk. They ask for deposit to 'sofa master brothers' thats how you know its the fraudent one!!! If youre unsure ask for their bank details if its that, dont even consider the sofa!!!! Its made from such horrible material you could easily knock someone out with the pillows !!!!!!

2 gennaio 2025
Non scritta su invito
Logo di Furniture House

Risposta di Furniture House

Hi Patrycja,

Thank you for your review. I’m wondering if you might be referring to a company called "Sofa Master Brothers"? This has no connection to us at Furniture House UK. If you take a look at our website, you’ll see we specialise solely in handcrafted furniture and have no affiliation with that business. If you could reply to confirm, I’d be happy to assist in pointing you toward the right company.

Patrycja, please can you give us a call? Number is 07895351733, I would like to speak to you about this if possible.


Best regards,

Jared

Furniture House UK

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