Highly recommended. Very good range of products. Excellent service. Friendly staff. Everything straight forward and 'upfront' when dealing with this company - unlike many of the larger chain companies... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Really pleased with my Gainsborough triple wardrobe. It arrived quickly, within the delivery window given, and was assembled for me as part of the premium delivery service. The wardrobe itself is beau... Leggi di più
L'azienda ha risposto
Whilst I didn’t keep my piece of furniture, I have to give this company 5/5. The service was fantastic from placing my order, the delivery drivers, my returns request and collection. I will definitely... Leggi di più
L'azienda ha risposto
Really pleased with furniture, it really is good quality, good communication from Furniture .co.uk. The only fault was one of the delivery drivers, the tall man was so pleasant and extremely helpful,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- anche in
- Negozio di arredamenti per salotti
- Negozio di letti
- Negozio di mobili da esterno
Scritti dall'azienda
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Informazioni di contatto
20 High Street, HR9 5BZ, Ross-on-Wye, Regno Unito
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4,7
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Smooth transaction
Smooth transaction, communication good, delivery date on time and the furniture was packaged excellent.
17 febbraio 2026
Risposta di furniture.co.uk
Thank you for your kind feedback. We're delighted to hear that you were happy with the smooth transaction, clear communication, on-time delivery, and the packaging of your furniture. Your satisfaction means a lot to our team, and we truly appreciate you taking the time to share your experience.
Warm regards,
The Furniture.co.uk Team
Item arrived on time but sadly damaged.
Item arrived on time but sadly damaged.
Impressed with replacement.
18 gennaio 2026
Risposta di furniture.co.uk
Thank you for your feedback. We’re sorry to hear that your item arrived damaged, but we’re pleased that the replacement process met your expectations. We always aim to resolve issues as quickly and smoothly as possible, and we appreciate your understanding.
Warm regards,
The Furniture.co.uk Team
Florence table and bench
Very impressed with the quality of the Florence kitchen table and bench set. Lovley grey legs and the table with two leaves makes it very versatile for larger groups and everyday use
Helpful photos and write up thatdiscribes product and clear measurements. Quick to arrive and easy to build. Thank you very much.
15 febbraio 2026
Risposta di furniture.co.uk
Thank you for your wonderful feedback. We’re delighted to hear that you’re very impressed with the quality of the Florence kitchen table and bench set and that you like the grey legs and the versatility the two leaves provide for both everyday use and larger gatherings.
It’s also great to know that you found the photos, description, and measurements helpful, and that the table arrived quickly and was easy to assemble. Your kind words mean a lot to our team.
Warm regards,
The Furniture.co.uk Team
Lovely console table
Lovely console table. Very solid and looks beautiful in the living room. Small issue of the round grommets supplied breaking up when putting the legs on, so maybe supply stronger ones. The shop in Ross is lovely, but too small.
15 febbraio 2026
Risposta di furniture.co.uk
Thank you for your lovely feedback. We’re delighted to hear that you’re pleased with the console table and that it looks beautiful in your living room.
We also appreciate you highlighting the issue with the round grommets supplied when attaching the legs. Your feedback is very helpful and will be shared with our team as we’re always looking for ways to improve our products and packaging.
It’s great to hear you enjoyed visiting our shop in Ross as well. Thank you again for taking the time to share your experience.
Warm regards,
The Furniture.co.uk Team
Great Delivery but Mislabelled.
Delivery was swift which was great, although the label on the box had the wrong product description. This caused a bit of anxiety. Spoke to customer service and they were very friendly and apologised. The item in the box was correct.
15 gennaio 2026
Risposta di furniture.co.uk
Thank you for your feedback. We’re really pleased to hear that your delivery was swift and that our customer service team were able to assist you quickly.
We’re sorry for the confusion caused by the incorrect label on the box and understand how that could cause some concern. We're glad to hear that the correct item was inside and that the issue was resolved. Your feedback is appreciated and will be shared with our team to help prevent this happening in the future.
Warm regards,
The Furniture.co.uk Team
I ordered my double bed on line
I ordered my double bed on line . It was a smooth transaction. It was as in description in the picture . It was delivered on the date given. Delivery was with 2 gentleman job was done very carefully all the boxes were taken away when they left.
Beautiful bed will recommend and shop from here again.
10 febbraio 2026
Risposta di furniture.co.uk
Thank you for your wonderful feedback. We’re delighted to hear that your online ordering experience was smooth and that the bed matched the description and photos perfectly.
It’s great to know that the delivery went well and that our delivery team handled everything carefully and removed all the packaging for you. We’re so pleased that you’re happy with your beautiful new bed and truly appreciate your recommendation.
Warm regards,
The Furniture.co.uk Team
Second delivery of these lovely chest…
Second delivery of these lovely chest of drawers. All super!
5 febbraio 2026
Risposta di furniture.co.uk
Thank you for your lovely feedback. We’re delighted to hear that you’re pleased with your chest of drawers and that everything with the second delivery went smoothly.
We really appreciate your support and hope you continue to enjoy your furniture.
Warm regards,
The Furniture.co.uk Team
Total confidence in furniture.co.uk
So pleased with dining table set. Fabulous quality and arrived well packaged. Easy to put together with clear instructions. Delivery was well organised and communication with company was excellent.
2 febbraio 2026
Risposta di furniture.co.uk
Thank you for your wonderful feedback. We’re delighted to hear that you’re so pleased with your dining table set and that you found the quality to be fabulous.
It’s great to know that the set arrived well packaged, was easy to assemble with clear instructions, and that the delivery and communication from our team met your expectations. We truly appreciate you taking the time to share your experience.
Warm regards,
The Furniture.co.uk Team
Quick delivery and product well packed
12 gennaio 2026
Risposta di furniture.co.uk
Thank you for your wonderful review!
We’re delighted to hear that your delivery was quick and that your product arrived well packed. We always aim to ensure our items reach our customers promptly and in perfect condition, so it’s great to know we met your expectations.
We truly appreciate your feedback and hope you enjoy your purchase.
Kind regards,
The Furniture.co.uk Team
Absolutely fantastic product quality…
Absolutely fantastic product quality and customer support!
11 gennaio 2026
Risposta di furniture.co.uk
Thank you so much for your amazing feedback!
We’re thrilled to hear that you’re happy with the product quality and our customer support. Providing fantastic products alongside helpful, responsive service is exactly what we strive for, so your comments truly mean a lot to our team.
We really appreciate you taking the time to share your experience and hope to serve you again in the future.
Kind regards,
The Furniture.co.uk Team
FIRST CLASS
First class service from start to finish. Unit exactly as photograph and great quality.
1 febbraio 2026
Risposta di furniture.co.uk
Thank you for your wonderful review!
We’re delighted to hear you received first class service from start to finish. It’s great to know the unit met your expectations and was exactly as photographed, as well as being of great quality.
Your feedback means a lot to us and truly motivates the whole team.
Kind regards,
The Furniture.co.uk Team
Risposta di furniture.co.uk
Thank you for your great feedback!
We’re so pleased to hear that your delivery was quick and that the item was exactly as described. We work hard to ensure our products and service meet expectations, so it’s lovely to know we got it right for you.
We really appreciate you taking the time to share your experience.
Kind regards,
The Furniture.co.uk Team
Risposta di furniture.co.uk
Thank you for your kind review!
We’re delighted to hear you were pleased with the service and delivery. Providing a smooth and reliable experience is always our goal, so your feedback is truly appreciated.
We hope to serve you again in the future.
Kind regards,
The Furniture.co.uk Team
The first time they could not deliver…
The first time they could not deliver due to a driver sickness then the other company they use only deliver on certain days so we had no choice but too wait another week they did refund my delivery charge but service still not great
29 gennaio 2026
Risposta di furniture.co.uk
Thank you for your feedback.
We are very sorry for the delay you experienced with your delivery. Unfortunately, the initial failed delivery was due to driver sickness, and we understand how frustrating it must have been to then wait an additional week due to limited delivery days with the alternative courier.
While we are pleased we were able to refund your delivery charge, we completely appreciate that this does not make up for the inconvenience caused. This is not the level of service we aim to provide.
Please accept our sincere apologies, and thank you for your patience and understanding.
Kind regards
The Furniture.co.uk Team
Recommend this furniture company 🙂
I already knew this was a good company as I had previously bought a wide Edward Hopper chest of drawers a few years back so when I moved house recently I had space for a smaller chest of drawers so bought one which fits perfectly in a little cove 🙂 as before this furniture is delivered fully assembled so there is nothing for you to do apart from putting the handles on. Well made, yes it’s quite pricey but I think it’s worth it as there is no stress/hours of time involved as there is with flat pack!
28 gennaio 2026
Risposta di furniture.co.uk
Thank you so much for your wonderful review.
We’re delighted to hear that you returned to us after your previous purchase of the Edward Hopper chest of drawers, and that your new piece fits perfectly into your new home. It sounds like it was meant to be there 🙂
It’s great to know that you’re pleased with the quality and the convenience of receiving the furniture fully assembled. We understand that avoiding the time and stress of flat pack assembly makes a real difference, so your comments truly mean a lot to us.
Thank you again for your continued support. We really appreciate it.
Kind regards
The Furniture.co.uk Team
Item received was low quality with two…
Item received was low quality with two areas of damage. I placed the order on behalf of someone else who, after much hassle getting it to them, accepted the damage. It should really of have been returned.
21 gennaio 2026
Risposta di furniture.co.uk
Good Afternoon,
Thank you for your feedback. We’re very sorry to hear that the item arrived in less-than-perfect condition and for any inconvenience that this may have caused.
We would be happy to look into this further and explore what options are available to either replace or return your order.
You can reach us on 01989 763 343 or at info@furniture.co.uk.
Warm Regards,
Angharad
Risposta di furniture.co.uk
Thank you for your lovely review!
We’re delighted to hear that you’re very happy with your purchase. Your feedback is greatly appreciated.
Kind regards,
The Furniture.co.uk Team
Risposta di furniture.co.uk
Thank you for your review!
We’re so pleased to hear that you’re happy with the quality of your furniture. Your feedback is much appreciated.
Kind regards,
The Furniture.co.uk Team
As usual very satisfied with my…
As usual very satisfied with my purchase. Delighted , although drawers are a little tight so may need to ‘wear in’
22 gennaio 2026
Risposta di furniture.co.uk
Thank you for your review!
We’re delighted to hear that you’re very satisfied with your purchase. It’s not uncommon for new drawers to feel a little tight at first, and they usually ease with regular use. We’re so pleased you’re enjoying your furniture and appreciate your feedback.
Kind regards,
The Furniture.co.uk Team
100% perfect!
Great company, lovely furniture and perfect customer service. Will definitely buy from them again! Can’t fault them!
17 gennaio 2026
Risposta di furniture.co.uk
Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re happy with your furniture and that our customer service met your expectations. Your kind words truly mean a lot to our team.
Kind regards,
The Furniture.co.uk Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.