never written a review before but i had to about this place. had a last minute event i needed to go to and searched long and hard for lenses (my prescription is quite high, so usually coloured lenses... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The Quality is top notch! They have so many styles, deciding on just one set is practically impossible. The subtlety of the natural colors are tempting, but the theatrical styles range from a double t... Leggi di più
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They are great. Arrived earlier than expected. Was able to try them on before actually using them with my costume. They were actually easier to put on than my prescription lenses. The perfect addition... Leggi di più
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The item arrived completely dry without any liquid. I attempted to submit a support ticket, but it required me to verify my account first, which I wasn’t asked to do during account creation. When they... Leggi di più
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Dettagli dell'azienda
Informazioni su FunkyLenses
Scritti dall'azienda
The Funky Lenses website is full of natural and costume lenses just for you! Browse now for our 100s of colored natural lenses, character-themed cosplay lenses, and SFX contact lenses. With so many different colors, styles, prescriptions, and even durations to choose from, you’ll be sure to find everything you need on the Funky Lenses website!
Helpful Links:
-
Mon to Fri (8:30 a.m. - 16:30 p.m. GMT)
Customer Services:
If you need to contact our Customer Service Team, you can email us via the links above. Please be aware that our team is available between the hours of:
If you contact us outside of these hours, please be aware that you may not get an immediate response.
Funky Lenses for your Cosplay!
Scritti dall'azienda
- Fast US Delivery
- For our US-based customers, our lenses are now available with speedy delivery options straight to your door! Check out the different shipping options at checkout, and get a pair of perfect costume lenses in as soon as a few days.
- Safe and Comfortable Lenses
- At Funky Lenses, our main priority is always going to be your eye health. All of our lenses are made with safety and comfort in mind, and we want to ensure that you have as much information as possible about any product you purchase. Check the lens product page to find the material, water content, FDA approval, dimensions, and so much more.
- SFX Makeup and Accessories
- Looking for some extra accessories to complete your next cosplay look? We know how hard it can be to gather all the items necessary for such detailed looks, which is why we’ve put them all in one place for you! Shop our SFX makeup and accessories now, for makeup accessories, lens care, and SFX makeup that will help your costume pop.
- Easy Returns
- If you’re feeling a little buyer’s remorse, don’t panic! On our website, it’s fast and easy to return your items. Simply contact our customer services team, letting us know your order number and the reason for your return, and we’ll help you go through the whole process swiftly. PLEASE NOTE- for hygiene reasons, we can only accept sealed and unopened returns. If you have opened your lenses and discovered a defect, please contact our team, who will advise you on your next steps.
Informazioni di contatto
Regno Unito
- info@funkylenses.com
- funkylenses.com
4,0
Molto buono
341 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Never got my orders
23 maggio 2025
Risposta di FunkyLenses
Hi there,
We're sorry to receive your one-star review.
According to the tracking, your order arrived at the address supplied during checkout on the 27th of May at 4.35 pm. Our customer service team has answered your email with some tips on how to resolve this situation.
If you cannot find the email in your inbox, check your spam/junk folders, or feel free to email info@funkylenses.com for further advice.
Kind regards,
Suki
Customer Care Manager
The time it took to receive them
5 maggio 2025
Risposta di FunkyLenses
Hi there,
It's great to hear you had a positive experience with your Funky Lenses purchase. Thank you for taking the time to leave a review.
Should you encounter any problems with your order, please don't hesitate to get in touch with our customer service team for assistance at info@funkylenses.com.
Kind regards,
Suki
Customer Care Mananger
Funky Lenses.
Searched for product. Found. Ordered. Product arrived when stated. Very happy.
3 maggio 2025
Risposta di FunkyLenses
Hi James,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Not UV reactant
While the contact were red, they were not very UV reactant which was disappointing.
20 aprile 2025
Risposta di FunkyLenses
Hi Ze,
We are very sorry to hear that you were not happy with the product you ordered.
One of our agents has been in touch to help resolve the issue. Please look out for their email.
Kind regards,
Suki
Customer Care Mananger
FunkyLenses for the win!!!
Delieved earlier than expected, items were correct & as shown, and all the colors look GREAT on me!
28 aprile 2025
Risposta di FunkyLenses
Hi Courtney,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Great product..and fast shipping...it…
Great product..and fast shipping...it was a gift ...abd had time to spare
18 aprile 2025
Risposta di FunkyLenses
Hey Jerry,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Box was damaged but ok
Box was damaged but lenses ok i think! didn,t take a photo as i,ve already opened them
11 aprile 2025
Risposta di FunkyLenses
Hi Mel,
We are very sorry to hear that you items arrived damaged. It sounds like there has been a lack of care when delivering your order.
One of our agents has been in touch to provide a resolution. Please look out for their email.
Kind regards,
Suki
Customer Care Mananger
The price was great
The price was great. The time they took to get here.was very good.and the lens is very good.all round a very good job.thankyou.
1 aprile 2025
Risposta di FunkyLenses
Hey Gillian,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Fast delivery very comfortable to wear…
Fast delivery very comfortable to wear and looked AMAZING!
22 marzo 2025
Risposta di FunkyLenses
Hey Janet,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Risposta di FunkyLenses
Hey Andrena,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Buy from funkylenses…
Lenses showed up in a very timely manner and were exactly as expected. Worked amazingly and looked terrific!
28 febbraio 2025
Risposta di FunkyLenses
Hey Dan,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Only 1 lense is OK put the two in and…
Only 1 lense is OK put the two in and had to take one out so basically not happy
23 febbraio 2025
Risposta di FunkyLenses
Hi there,
We are very sorry to hear that you were not happy with your order.
We can see that you have reached out to our customer service team for assistance. They are currently awaiting your response to their email so please check your inbox.
Kind regards,
Suki
Customer Care Mananger
Waste of money!
Bought contact lenses for World Book day and was unable to use them! They completely blinded me!! I could not see out of them, at all. Total waste of money.
18 febbraio 2025
Risposta di FunkyLenses
Hi Leanne,
Thank you for taking the time to leave a review of our Blind Contact Lenses.
We're sorry that you feel that the blind aspect of these lenses was not made clear enough before purchasing. To confirm, we display information on the product page that states that the Blind Lenses will affect your vision, as well as imagery to reflect the lack of pupil holes.
One of our agents has been in touch to help resolve the problem. Please look out for their email.
Kind regards,
Suki
Customer Care Mananger
Not very happy
They came slightly torn and when i tried to take them out they tore completely. However this may have just been a faulty product in this case.
24 gennaio 2025
Risposta di FunkyLenses
Hi Angel,
We are very sorry to hear that your lenses arrived damaged. We have reached out via email to rectify the issue. Please look out for our email in your inbox.
Kind regards,
Suki
Customer Care Mananger
Uv contact lenses...
I ordered contact lenses that glow in UV light but there were no UV contact lenses that glow in UV light, in the dark or in the light. I wrote an email with photos but they didn't even respond.
26 febbraio 2025
Risposta di FunkyLenses
Hi Hajnalka,
We are very sorry to hear that you were not happy with the product you ordered.
One of our agents has been in touch to help resolve the issue. Please look out for their email.
Kind regards,
Suki
Customer Care Mananger
Great service and amazing contacts
I received the contacts exactly when I was told I would and the item was well packaged.
The blue contacts were for my daughter for a cosplay and she found them easy to use and comfortable. The colour looked amazing and is true to how it was advertised.
18 febbraio 2025
Risposta di FunkyLenses
Hey Nadine,
It's great to hear you had a positive experience with your Funky Lenses purchase! Please note that our lenses should only be worn by those 18 years+, per our disclaimer.
Thank you for taking the time to leave a review!
Kind regards,
Suki
Customer Care Mananger
Excellent
Good quality product, cheap and fast shipping. Excellent contact with customer service.
9 febbraio 2025
Risposta di FunkyLenses
Hey,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Good value speedy delivery. Poor fit.
Good value speedy delivery, but unlike other lenses these really hurt my eyes. They did not stay still and made my face and eyes really sore.
17 gennaio 2025
Risposta di FunkyLenses
Hi there,
We're sorry to hear that this was your experience with Funky Lenses. One of our team members has reached out via email to try and help resolve the situation.
Kind Regards,
Suki
Customer Care Management
Risposta di FunkyLenses
Hello Beata,
We are very sorry to hear that you are not pleased with the colour of these contact lenses. It is possible to return our contact lenses when they are in an unopened condition; please refer to our returns policy on our website for more information.
In the meantime, a member of our team has now contacted you regarding this.
We apologise for any inconvenience.
Kindest regards,
Suki
Customer Care Manager
Risposta di FunkyLenses
Hey,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
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