never written a review before but i had to about this place. had a last minute event i needed to go to and searched long and hard for lenses (my prescription is quite high, so usually coloured lenses... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The Quality is top notch! They have so many styles, deciding on just one set is practically impossible. The subtlety of the natural colors are tempting, but the theatrical styles range from a double t... Leggi di più
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They are great. Arrived earlier than expected. Was able to try them on before actually using them with my costume. They were actually easier to put on than my prescription lenses. The perfect addition... Leggi di più
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The item arrived completely dry without any liquid. I attempted to submit a support ticket, but it required me to verify my account first, which I wasn’t asked to do during account creation. When they... Leggi di più
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Dettagli dell'azienda
Informazioni su FunkyLenses
Scritti dall'azienda
The Funky Lenses website is full of natural and costume lenses just for you! Browse now for our 100s of colored natural lenses, character-themed cosplay lenses, and SFX contact lenses. With so many different colors, styles, prescriptions, and even durations to choose from, you’ll be sure to find everything you need on the Funky Lenses website!
Helpful Links:
-
Mon to Fri (8:30 a.m. - 16:30 p.m. GMT)
Customer Services:
If you need to contact our Customer Service Team, you can email us via the links above. Please be aware that our team is available between the hours of:
If you contact us outside of these hours, please be aware that you may not get an immediate response.
Funky Lenses for your Cosplay!
Scritti dall'azienda
- Fast US Delivery
- For our US-based customers, our lenses are now available with speedy delivery options straight to your door! Check out the different shipping options at checkout, and get a pair of perfect costume lenses in as soon as a few days.
- Safe and Comfortable Lenses
- At Funky Lenses, our main priority is always going to be your eye health. All of our lenses are made with safety and comfort in mind, and we want to ensure that you have as much information as possible about any product you purchase. Check the lens product page to find the material, water content, FDA approval, dimensions, and so much more.
- SFX Makeup and Accessories
- Looking for some extra accessories to complete your next cosplay look? We know how hard it can be to gather all the items necessary for such detailed looks, which is why we’ve put them all in one place for you! Shop our SFX makeup and accessories now, for makeup accessories, lens care, and SFX makeup that will help your costume pop.
- Easy Returns
- If you’re feeling a little buyer’s remorse, don’t panic! On our website, it’s fast and easy to return your items. Simply contact our customer services team, letting us know your order number and the reason for your return, and we’ll help you go through the whole process swiftly. PLEASE NOTE- for hygiene reasons, we can only accept sealed and unopened returns. If you have opened your lenses and discovered a defect, please contact our team, who will advise you on your next steps.
Informazioni di contatto
Regno Unito
- info@funkylenses.com
- funkylenses.com
4,0
Molto buono
341 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 100% delle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di FunkyLenses
Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with our lenses. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Got the lenses on time
REVIEW UPDATE: I received the lenses within the promised time, and they were of very good quality. Thank you very much.
I’m not giving 5 stars only because I think your website’s email notification system needs to be improved, so customers don’t have to wonder what’s happening with their order.
Best of luck to you guys — I’ll be ordering again soon!
I've placed an order with Funkylenses.com two days ago and have not received any order confirmation or shipping confirmation. I contacted customer support yesterday regarding this issue but have not received a response.
I paid for expedited shipping because we have a filming location already booked and urgently need the lenses by tomorrow. At this point, I’m very concerned about whether the order will arrive as promised and about the potential financial loss this situation could cause.
I really hope the lenses are delivered tomorrow as expected, but I urgently need someone from the company to contact me by email as soon as possible to clarify the status of my order.
2 febbraio 2026
Non scritta su invito
Risposta di FunkyLenses
Hi there,
Thank you for taking the time to update your review. We are sorry to hear that there was any initial confusion or frustration, and we will take your advice on board to look into our automated email system.
Kind regards,
Suki
Customer Services
Super fast service at a great price
Super fast service at a great price! Thanks, everyone!
24 gennaio 2026
Non scritta su invito
Risposta di FunkyLenses
Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with our lenses. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Don't order from them
Had a terrible experience with this company, probably scammers as they don't reply to emails at all or offer refunds! They promise shipping parcels within 2-3 days but there's no email notification of parcels being dispatched. After a month I chased to where was my parcel. They told me they had shipped it and it was received, they left it outside my house, unattended, no one rang the bell, no slips left inside the house, NOTHING. No notification that arrived, most likely stolen, this is, IF they're telling the truth. So clearly this is all my fault and this is enough for them not to give me a refund. 0 customer service skills.
21 ottobre 2025
Non scritta su invito
Risposta di FunkyLenses
Hi,
Thank you for your review. We're sorry that you were dissatisfied with your experience. We can see that a member of our team was available to discuss your order. We ship our parcels via third-party couriers, who are responsible for the delivery of your package. When it became clear that they had left the parcel unattended, we immediately issued you a full refund. This may take a few days to process, but if you have any further issues at all, you can always contact our customer services team, who are all happy to help.
Please let us know if you have any further questions. We'd love to help you achieve a 5-star experience.
Kind regards,
Suki,
Funky Lenses
Risposta di FunkyLenses
Hi,
Thank you for leaving a kind review! We're sorry to hear that you had a slight issue with figuring out the prescription; we do have the prescription listed on the product and in the cart (here, it is the 'power' underneath the title), but we will take your feedback on board that perhaps we could make this bolder/more obvious.
Once again, thank you for taking the time to leave a review. If you ever need help with your order in the future, please feel free to reach out to our customer service team through our contact page: https://www.funkylenses.com/en_GB/contact-forms/contact-us-form.
Kind regards,
Suki
Customer Care Manager
Great looking
Great looking, easy to apply, amazing value. Just what it said on the tin!
23 ottobre 2025
Risposta di FunkyLenses
Hi,
Thank you for your lovely review! We're so glad that you had a 5-star experience with our lenses. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Nice and comfortable to wear
Nice and comfortable to wear, no itchiness or irritation
10 dicembre 2025
Risposta di FunkyLenses
Hi there,
Thank you for taking the time to leave a five-star review! We hope to welcome you back to the website soon.
Speak soon and stay spooky,
Suki,
Customer Care Manager
Good💗💗💗💗💗💗💗
9 dicembre 2025
Risposta di FunkyLenses
Hi there,
Thank you for taking the time to leave a five-star review! We hope to welcome you back to the website soon.
Speak soon and stay spooky,
Suki,
Customer Care Manager
Very pleased with the product and speed…
Very pleased with the product and speed of delivery A+
30 settembre 2025
Risposta di FunkyLenses
Hi,
Thank you for your review. We're happy to hear that you had a good experience with us. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Funky Lenses
Risposta di FunkyLenses
Hi,
Thank you for your review. We're happy to hear that you had a good experience with us. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Funky Lenses
NO RESPONSE
Hi
we're trying to reach you by email and by filling out a request form for a few days already ....and we're not getting any responses
can we please have a phone number to reach you?
26 novembre 2025
Non scritta su invito
Risposta di FunkyLenses
Hi there,
We're sorry to hear that you apparently have not received a response. We have made a request for more information through Trustpilot; please answer this so that we can get in touch.
Thank you,
Suki
Customer Care Manager
Brilliant contact lenses
Brilliant contact lenses, soft and easy to put in and lots of variations. Quick delivery.
13 dicembre 2024
Risposta di FunkyLenses
Hi,
Thank you for your lovely review! We're so glad to hear that you had a good experience with our lenses!
We hope to welcome you back to our website soon.
Kind regards,
Suki,
Customer Services
Risposta di FunkyLenses
Hi,
Thank you for your lovely review. We're so glad that you had a good experience with us!
We hope to welcome you back to our website soon.
Kind regards,
Suki,
Customer Services,
Risposta di FunkyLenses
Hi,
Thank you for your lovely review. We're so glad that you had a good experience with us!
We hope to welcome you back to our website soon.
Kind regards,
Suki,
Customer Services,
Item arrived on time and was exactly as…
Item arrived on time and was exactly as described.
25 ottobre 2025
Risposta di FunkyLenses
Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us.
We hope to welcome you back to our website soon!
Suki,
Customer Services
Risposta di FunkyLenses
Hi,
Thank you for your lovely review!
We're so happy that you had a 5-star experience with our products, and we hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Risposta di FunkyLenses
Hi,
Thank you for your lovely review!
We're so happy that you had a 5-star experience with our products, and we hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Fake
Sold fakes to me as in they were advertised as golden glow in the dark contacts and were neither of those things
22 ottobre 2025
Risposta di FunkyLenses
Hi,
Thank you for your review. We're sorry to hear that you were dissatisfied with your experience. We can see that you purchased a pair of our UV-reactive lenses. These are not glow in the dark, and glow only under a UV light. This is stated on our website, where we have lots of helpful information on UV lenses, and how they work.
It appears that a member of our team has already been in touch to discuss this, and you have been offered a refund as per our returns policy. Please let us know if there's anything else we can do. We would love to help you achieve a 5-star experience.
Kind regards,
Suki,
Customer Services
I Had A Bad Experience Where I Ordered…
I Had A Bad Experience Where I Ordered Some Lenses & Cancelled A Few Minutes After Ordering Them And Emailed About And Never Got An Email Back. A Few Weeks Later I Emailed About Another Order That When I Got A Response. But Then They Was Telling Me. it Was Nothing They Could Do Because My Order Was Too Late. Y’all Need A Faster Response Team
22 ottobre 2025
Risposta di FunkyLenses
Hi,
Thank you for your review. We're sorry to hear that you were dissatisfied with your experience. We can see that a member of our team has been in touch. We do our best to respond as quickly and efficiently as possible, but we often have a lot of queries to get through, and can only respond during customer service hours.
If you would like to return your order for a refund or exchange, you can find the information in our email to you. We would love to help you achieve a 5-star experience.
Kind regards,
Suki,
Customer Services
Very good would buy again
Fit for purpose looked extremely good for my halloween costume.
22 ottobre 2025
Risposta di FunkyLenses
Hi,
Thank you for your lovely review!
We're so happy that you had a 5-star experience with our products, and we hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
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