Funguyequipment Recensioni 14

TrustScore 4 su 5

3,8

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Dettagli dell'azienda

Scritti dall'azienda

Based in Basingstoke, UK, FunGuyEquipment was founded in 2022 in response to a lack of affordable flowhoods on the market. We quickly used our skills to develop a flowhood custom designed for mycology. Our aim is to continue innovating and provide affordable mycology equipment to the mushroom enthusiast.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

14 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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Valutata 4 stelle su 5

Hi I recently bought an auto mono tub…

Hi I recently bought an auto mono tub from funguys , when I first bought and paid for the item I had no confirmation email , this could have been my fault as it used my Gmail account which I don't really use . However I still had no confirmation email in that account. After trying to contact them all as the money had gone from my bank account, I didn't get a reply about a week and half after I got reply saying emails must have gone in my spam which they had not . Anyway item arrived few days after . ok packed I've seen the same plastic build up tub on eBay for £30 ISH still not a problem thought I'd still give it ago and run it next to some of myself built tubs . After building it up and setting up , there is very limited information on how to use it . The heater and humidifier which looks like a 3d printer build .wouldn't say great quality never the less it looked like a different approach 😊 to heat mat ect . After setting it up , item just does not maintain set values . The humidity goes up and down doesn't keep constant humidity and much of the same with the temperature . I've tried all week to get response from funguy but still haven't had a response the only correspondent I've had is to say that they updated my email . Now this wasn't cheap at £180 I'm not really one to moan but been a Yorkshire man I don't like to feel ripped off but I gest I do right now it just doesn't work thanks Gaz . I'm updating the review , funguys have got in touch and explained a few things to rectify the problems I'm having with the mono tub this will hopefully get it up and running 😊

2 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Mr Funguy has been great

Mr Funguy has been great, customer support, spot on, I bought a flow hood, tracking, delivery and packaging all superb. Flow hood is well thought out and designed beautifully, perfect for me as a mycology hobbyist.
Stephen

11 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Great experience

Great experience, products arrived undamaged and in working condition, which is saying a lot since it’s halfway across the globe! I only took 1 star off because it took about 2 weeks before shipping and the international tracking is a bit of a guessing game once it’s in the US. The purchase came with instructions and nice quality acrylic sides. Overall, would shop again!

25 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Invoice nº 1777

Invoice nº 1777, 03/09/2025 — XL Flow Hood. We followed the seller’s return instructions exactly (carrier, address, RMA, packaging, deadline). We also paid import VAT and return shipping. Despite this, the €400.71 refund has not been issued.

3 settembre 2025
Non scritta su invito
Logo di Funguyequipment

Risposta di Funguyequipment

We’re disappointed by this review, as it does not accurately reflect the situation.

The unit arrived with minor cosmetic damage, which was promptly acknowledged and resolved through a partial refund — agreed upon by both parties. The buyer then used the product before later claiming it functioned incorrectly. We explained that the airflow direction is correct for a laminar flow hood, which is designed to blow filtered air outward, not inward.

Despite the product having been used, we still offered to accept a return as a goodwill gesture. We provided clear instructions that the parcel must be clearly marked as a return to prevent re-import fees. Unfortunately, the buyer did not follow these instructions, which resulted in import charges and directly delayed the refund. We have since spent considerable time working with UPS to correct the customer’s error. We have still not received the return, however the refund had already been issued prior to these reviews being posted.

It’s also worth noting that multiple reviews have been submitted under different names regarding this single order, which does not represent a fair or honest account of events (reviews by Ruben Bignu and Animus Beyford Trading).

Valutata 1 stelle su 5

Not recommended

We purchased a filter that arrived damaged, with the extractors incorrectly fitted. We paid import VAT upon entry and also had to cover the return shipping costs. Despite repeated follow-ups, you have still not refunded the €400 we paid. I feel cheated.

3 settembre 2025
Non scritta su invito
Logo di Funguyequipment

Risposta di Funguyequipment

We’re disappointed by this review, as it does not accurately reflect the situation.

The unit arrived with minor cosmetic damage, which was promptly acknowledged and resolved through a partial refund — agreed upon by both parties. The buyer then used the product before later claiming it functioned incorrectly. We explained that the airflow direction is correct for a laminar flow hood, which is designed to blow filtered air outward, not inward.

Despite the product having been used, we still offered to accept a return as a goodwill gesture. We provided clear instructions that the parcel must be clearly marked as a return to prevent re-import fees. Unfortunately, the buyer did not follow these instructions, which resulted in import charges and directly delayed the refund. We have since spent considerable time working with UPS to correct the customer’s error. We have still not received the return, however the refund had already been issued prior to these reviews being posted.

It’s also worth noting that multiple reviews have been submitted under different names regarding this single order, which does not represent a fair or honest account of events (reviews by Ruben Bignu and Animus Beyford Trading).

Valutata 5 stelle su 5

Great experience with Funguy flow hood!

I purchased a large flow hood. This is a well-made, well-designed, and well thought out product. The way all the pieces go together is awesome. It is lightweight and easy to pack away. I have used it several times so far for mycology work using sterile agar and have made about 40 samples in front of it and they are all clean and contaminant free.

Before purchasing and after receiving it, I had questions and Donald responds promptly and is very helpful. The product ships from the UK and I'm pretty sure he makes these himself. It took a few weeks to get to me, but considering it's a handmade product, it ships from the UK, and it's a decent size package that's a pretty reasonable amount of time. It showed up well packaged and undamaged.

This is an excellent product at a great price for home mycology enthusiasts.

2 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great flow hood

Great flow hood. When I started this hobby 10+ years ago, I would never of dreamed of owning such an affordable well built cabinet. My agar has never been cleaner 🤟👽

11 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Awesome Product, Great Price, Works Well

This product actually works very well! I love that the fan has different speeds you can adjust to, it makes a little noise but it works absolutely great, also passes the lighter test. It was very simple to put together and to be honest you can't beat this price for what it is and how useful it is. Highly recommend.

2 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

It’s shroom time baby!

I was happily shocked at how good this cheap unit is, only used once so far but made dozens of transfers that are all clean, I used to be about 50/50 with SAB. Also the seller sorted out a delivery error without any fuss and refunded a missing part on request so good trader too.

19 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

All went well

All went well. The product is good, but expensive for the quality. It does the job, though, and there are not a lot of cheaper alternatives.

1 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Nice fungi equipment

I really like all the support given, sometimes they might take a bit longer to reply. I've ordered the flowhood tested it yesterday and it works fine.

1 ottobre 2024
Non scritta su invito

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