I received a very professional and empathetic service from these people. At my lowest ebb they helped me get organised, advised me and generally took a huge weight off my shoulders. Could not have... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have used FSUK for a number of years and I have always received a great service and can recommend them to anyone who might need help and advise. My financial circumstances just recently changed and... Leggi di più
Excellent service and a great company to assist settle debts. No pressure no hard sell. Professional advice given either by phone or WhatsApp. I will be dept free within the next few months having bee... Leggi di più
Kind, helpful and non judgmental about my situation. Feel they are on my side and at the end of the phone whenever I need them. There is an annual review and they care only for my well being and makin... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Fresh Start UK has provided expert debt advice to over 12,000 customers since 2009. We specialise in helping customers manage their debts and becoming debt-free. We are authorised and regulated by the Financial Conduct Authority and offer a range of solutions to deal with unsecured debts. We offer a friendly, fast and non-judgemental service.
Informazioni di contatto
Fourth Floor, 48-50 Lowgate, HU1 1EN, Hull, Regno Unito
- 01482 247999
- contactus@freshstartltd.com
- freshstartltd.com
4,9
Eccellente
1573 recensioni
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Fresh Start UK
Thank you for your review! We're glad to hear you found our team friendly and helpful.
If you ever need anything else, we're always here to support you. Wishing you all the best!
Excellent service very helpful and…
Did not want to make a review, please remove from site
17 ottobre 2025
Risposta di Fresh Start UK
Thank you for leaving us a message, Martin.
We can't remove reviews, unfortunately. Only Trust Pilot or yourself can. If you check your account with TrustPilot, you should be able to find the option to do this.
Thank you, and all the best.
Lovely friendly staff who are really…
Lovely friendly staff who are really helpful and understanding, nothing too much trouble
17 ottobre 2025
Risposta di Fresh Start UK
Thank you for your lovely review, Andrew.
We're so pleased to hear that you've found our staff friendly, helpful, and understanding.
We always aim to make things as easy and stress-free as possible, so it's great to know that nothing felt like too much trouble.
If you ever need anything, we're always here to help. Wishing you all the very best!
Very efficient & helpful
17 ottobre 2025
Risposta di Fresh Start UK
Thank you for your review!
We're glad to hear you found our service efficient and helpful.
If you ever need any further support, we're always here to help.
Wishing you all the best!
Weight lifted
15 ottobre 2025
Non scritta su invito
Risposta di Fresh Start UK
Thank you for your review, Beki.
We're so glad to hear that you feel a weight has been lifted.
Helping to ease financial worries and bring peace of mind is precisely what we aim for.
If you ever need anything, we’re always here to help.
Wishing you all the best!
I recommend cooperation..
I recommend cooperation... great cooperation... very nice employees... I could count on help and advice every time... very honest approach to the client... the best help for me... thank you very much for everything
7 ottobre 2025
Risposta di Fresh Start UK
Thank you so much for your lovely review, Sylwia.
We're genuinely grateful for your kind words and recommendation.
It’s wonderful to hear that you felt supported, received honest advice, and could count on our team whenever you needed help. That’s exactly the experience we aim to provide to every client.
If you ever need anything in the future, we’re always here for you.
Wishing you all the very best
Roman W
I don't know how to thank you, especially Tom, for settling the matter super quickly, I can start my life again, Thank you very much!!!!Brilliant job!!!!
9 ottobre 2025
Non scritta su invito
Risposta di Fresh Start UK
Thank you so much for your incredibly kind words! We’re absolutely delighted to hear that Tom was able to help you so quickly and that things are now in a place where you can make a fresh start.
It means the world to us to know we’ve made such a positive difference, and we’ll be sure to pass on your comments to Tom.
If you ever need anything in the future, we’re always here to help. Please do not hesitate to reach out to us.
Wishing you all the very best.
These guys certainly know there job…
These guys certainly know there job instead out
7 ottobre 2025
Non scritta su invito
Risposta di Fresh Start UK
Thank you for your feedback, Joe.
We're so glad to hear that you’ve felt confident in our service and the support we've provided to you.
Knowing we’ve been able to make a difference means a lot to us. If you need anything at any time, please do not hesitate to reach out to us.
Wishing you all the best!
great service.thanks
7 ottobre 2025
Non scritta su invito
Risposta di Fresh Start UK
Thank you for your kind words! We're really pleased to hear you're happy with the service.
If you ever need anything, we’re always here to help.
Wishing you all the best!
Excellent
Faraz made the whole thing so easy and simple. Guided me step by step! Looking forward to a better and easier/ more manageable financial future. Thank you so much.
3 ottobre 2025
Non scritta su invito
Risposta di Fresh Start UK
Thank you for your lovely feedback, Sophia.
We're so pleased to hear that Faraz was able to make the process easy and guide you every step of the way.
It's great to know you're feeling positive about your financial future. That’s precisely what we aim to help with.
If you ever need anything else, we’re always here to support you.
Wishing you all the very best.
Faraz went above and beyond for me
Faraz went above and beyond for me , in ensuring I understood what was saying and taking his time as I have bad aniexty. Highly recommend this company
29 settembre 2025
Non scritta su invito
Risposta di Fresh Start UK
Thank you so much for your kind words. We're truly pleased to hear that Faraz was able to support you with such patience and care, especially knowing you were feeling anxious.
Going above and beyond for our clients is exactly what we strive for, and it's wonderful to know that Faraz helped make the experience more comfortable for you.
Your recommendation means a lot, and if you ever need anything else, we're always here to help.
Wishing you all the very best!
Kept fully informed of how plan is moving.
Excellent service and keeps you informed if things change .you do not have to worry about any creditors contacting you on a constant basis .
23 settembre 2025
Risposta di Fresh Start UK
Thank you for your fantastic feedback, Mark.
We're so glad to hear that you’ve found the service reassuring and that it's helped ease the stress of dealing with creditors.
Keeping you informed and giving you peace of mind is exactly what we aim for, and it’s great to know we've achieved that for you.
If you ever need anything, we’re always here to help.
Wishing you all the best!
Helpful & informative…
Helpful & informative staff,comprehensive explanations to all service
13 settembre 2025
Risposta di Fresh Start UK
Thank you for your kind feedback, Michael.
We're really pleased to hear that you found our staff helpful and informative, and that the explanations provided were clear and comprehensive.
Making sure you feel confident and fully informed is a top priority for us.
If you ever need anything else, we’re always here to support you.
Wishing you all the best!
Risposta di Fresh Start UK
Thank you for your wonderful feedback, Nigel.
We're so pleased to hear that you received excellent and professional support throughout your journey with us.
Meeting your needs with care and attention is exactly what we strive for.
If you ever need anything in the future, we’re always here to help.
Wishing you all the very best!
Risposta di Fresh Start UK
Thank you for your kind words, Kim.
We're really pleased to hear that you found our team helpful and supportive.
If you ever need anything else, we’re always here to help.
Wishing you all the best!
Risposta di Fresh Start UK
Thank you for your feedback, Catherine.
We're really glad to hear that our support has helped you.
If you ever need anything more, we're always here to assist.
Wishing you all the best!
Been with them 10 plus years no…
Been with them 10 plus years no problems , I do hate the review
As I’m never at home to collect the info , but they don’t push to hard and it gets done ,
13 settembre 2025
Risposta di Fresh Start UK
Thank you for your feedback and for being with us for over 10 years. We truly appreciate your continued trust and loyalty!
We understand that reviews can sometimes be a bit of a hassle, especially with a busy schedule, so we're glad to hear you’ve found the process manageable and that our team strikes the right balance.
If you ever need anything or have questions, we’re always here to help.
Wishing you all the best!
They are polite and helpful all ways…
They are polite and helpful all ways listen to you and help you I have a receipt every month showing me the brake down of my payments .
13 settembre 2025
Risposta di Fresh Start UK
Thank you for your kind words, Karen.
We're really pleased to hear that you've felt listened to and supported, and that you appreciate the transparency of your monthly payment breakdown.
Being polite, helpful, and clear in everything we do is so important to us, and it’s great to know that this has been your experience.
If you ever need anything, we’re always here to help.
Wishing you all the best!
Great. Easy to deal with Customer service. Friendly and always to the point.
Very supportive and always on time
13 settembre 2025
Risposta di Fresh Start UK
Thank you for your feedback, Arnold.
We're so pleased to hear that you’ve found our team supportive and reliable.
Punctuality and consistent support are things we pride ourselves on, and it’s great to know that’s been reflected in your experience.
If you ever need anything, we’re always here to help.
Wishing you all the best!
What can I say,if been with fresstart…
What can I say,if been with fresstart forvery long time and thay have been there all along for me can't felt them.
13 settembre 2025
Risposta di Fresh Start UK
Thank you so much for your kind words and continued trust in us over the years, Barry.
It means a lot to know we've been able to support you throughout your journey, and we’re genuinely grateful to have been by your side.
If you ever need anything, we’re always here to help.
Wishing you all the very best!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.