Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

To date, I have ordered 42 shirts for various teams. I obviously like the shirts. I have received so many compliments and requests for information on where they came from. I had the majority of my shi... Leggi di più

Valutata 5 stelle su 5

Nobody is perfect. Mistakes happen. Owning them and making them right matters. That was what happened for me. A big mistake happened!! But Frenzidea accepted responsibility and made it right! Ordered... Leggi di più

Valutata 2 stelle su 5

I can't say anything about the product. But, I had a shocking experience with whoever was running the online chat. I reached out to 2 custom shirt companies. The other company responded, sent designs,... Leggi di più

Valutata 5 stelle su 5

Right from the time I was looking at buying our group some shirts for our annual fishing trip the customer service was second to none. The person on the other end established the trust required to ord... Leggi di più


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

100 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Highly recommended

To date, I have ordered 42 shirts for various teams. I obviously like the shirts. I have received so many compliments and requests for information on where they came from. I had the majority of my shirts custom made. The communication was excellent during the processes. The only reason for 4 stars instead of 5 is that there have been some issues with receiving the wrong size, wrong name and some (very few) delays in shipping. I will continue to order from them anytime I want to dress a team. I love the shirts.

13 aprile 2026
Valutata 2 stelle su 5

Customer relations needs work

I can't say anything about the product. But, I had a shocking experience with whoever was running the online chat. I reached out to 2 custom shirt companies. The other company responded, sent designs,adjusted designs and processed payment before Frenzidea even replied. The recognized that the response was slow. And then berated me for using a different company. I'm not saying the other company is better. But, if I don't like them, I will be looking for some other business to do my next shirts. Frenzidea just eliminated themselves from being that option.

22 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great staff (Cindy)

Great staff (Cindy) I great business ethic and and willing to make sure customers are happy with their products. I ordered a shirt and some how it passed QC and shipped out. I worked with Cindy and they replaced my defective shirt for free and fast!

16 gennaio 2026
Valutata 1 stelle su 5

Terrible customer service

The item I was forced to pay for shipping insurance was stolen! I have an open mailbox that the shipper could have left it. They left it out in the open. I asked for another item or a refund I never received any communication. I am upset at how your company just took my money for shipping insurance and I can’t use it.

12 dicembre 2025
Logo di Frenzidea

Risposta di Frenzidea

Thank you for your feedback. We sincerely apologize for your disappointment.
According to our shipping records and the carrier's confirmation, your order was successfully delivered to the provided address on Dec 20th. We have delivery confirmation showing the package was left at the specified location as per standard shipping procedures.
We understand your concern about the package being stolen after delivery. However, once the carrier confirms successful delivery with proof, the shipping insurance coverage ends at that point. Shipping insurance protects against loss or damage during transit, not for theft that occurs after the delivery is completed.
Regarding the mailbox preference, we follow the carrier's standard delivery protocols. Unfortunately, we cannot guarantee specific drop-off locations unless special delivery instructions are arranged directly with the shipping carrier before delivery.
We encourage all customers to:

Track their packages closely
Arrange for secure delivery locations
Consider requiring a signature for delivery in areas with security concerns

We value every customer and take all concerns seriously. If you have any additional questions, please contact us directly through our customer service channel.
We appreciate your understanding.

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