I genuinely thought I’d be in debt forever and was so nervous about making the call, expecting the worst. Instead, the team at Freeman Jones were kind, understanding, and explained all of my optio... Leggi di più
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Excellent service..Freeman Jones staff were all exceptionally diligent and managed ever stage. Mine all went well, special thanks to Sophie who handled my case so well.
Before I contacted Freeman Jones, I was struggling with a lot of debt and felt overwhelmed. I was constantly worrying about my finances and couldn’t see a clear way forward. From the beginnin... Leggi di più
Every single member of staff I’ve spoken with has been incredible in every way! Being in debt and having to seek help leaves you feeling very vulnerable and almost fearful of judgment. I’ve not had... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Freeman Jones is a firm of insolvency practitioners specialising in Individual Voluntary Arrangements (IVAs).
Informazioni di contatto
Floor 15, Blue Tower, MediaCityUK, , M50 2AB, Salford Quays, , Regno Unito
- 0161 672 8999
- customer.services@freemanjones.co.uk
- freemanjones.co.uk
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Thank you
Thank you for your email and for all your help throughout this process. I really appreciate how clearly everything has been explained and the support you’ve given me—it’s made things much easier to understand.
Your guidance and communication have been very helpful, and I’m grateful for the assistance.
Excellent service
Excellent service! Everyone was so helpful, and all done on WhatsApp, which made it so much easier for me. Everything was explained very clearly in a way I could understand. I would recommend to anyone that is experiencing difficulties, and worried about being judged. You have no worries here. I feel so much better now, I woke up this morning without thinking oh god, what's going to happen today. Thanks everyone
Everything was good and professional
Everything was good and professional
The staff that dealt with our joint IVA…
The staff that dealt with our joint IVA were helpful, reassurring and non judgemental through out. For the time of the first phone call to the moment IVA was accepted we felt we was heard and minds put at ease. Majority of calls was dealt by Matthew and he was very helpful start to finish. Feel like the weight of the world has been lifted off my shoulders thank you so much..would highly recommend. Do not suffer
Non judgmental and supportive !
Friendly, non judgemental, understanding professionals who strive to provide a service that has changed my life in becoming debt free. Outstanding communication and support throughout the process. Highly recommend !
From the start everything was explained
From the start everything was explained clearly, which made the whole process feel easy and much less stressful than I expected.
The customer service was excellent, the team were friendly, supportive, and always quick to respond to any questions I had. Nothing ever felt like too much trouble for them.
Overall, the process was quick, hassle free, and handled very professionally. They made me feel comfortable, reassured, and confident every step of the way. I’m really grateful for the support and would definitely recommend their service to anyone in a similar situation.
Polite kind understanding people don’t…
Polite kind understanding people don’t judge you and help you sort out a plan that suits your situation- fast service deffo made my mental health better thanks all
It was a relatively straigntforward…
It was a relatively straigntforward process and all i spoke to were very helpful
Amazing
I spoke to a few people on my first call. Everyone i have spoken to have been very understanding, supportive and friendly. They go through all options but are truthful with what they suggest you go for. Brilliant service. My Dad recommended them to me, as they helped him through hard times! The weight off your mind in the end is priceless. Thank you to you all.
Outstanding service
Very helpful, sympathetic attitude to my circumstances.
Explained in detail responsibilities, options, advantages and disadvantages of ive/dro or bankruptcy.highly recommend. Felt at ease and listened to.
The lady i was speaking to was very…
The lady i was speaking to was very helpful, and very polite
Helpful and polite staff at FWG
Fantastic service with Heather always…
Fantastic service with Heather always ready to answer my worries or concerns. Thank you
OUTSTANDING service 5 *****
OUTSTANDING service very well addressed, PROFESSIONALLY in what they say and do. Very helpful and understanding would HIGHLY RECOMMEND this company to anyone who is looking for guidance. 10/10 please keep up the hard work your smashing it.
All staff were very professional…
All staff were very professional handling my case , very well explaining step by step and listened to all my questions and worries I can not thanks enough for their efforts thank you all god bless
Very helpful staff explained everything…
Very helpful staff explained everything from the beginning to the end and checked that you understood what was going on
All staff members are kind and considerate
All staff members are kind and considerate and understand the effect debt has on mental health. Emails answered in a friendly timely manner . When calling calls are always answered in a friendly helpful unrushed manner. Always go over and above.
Whenever I contacted the company
Whenever I contacted the company.
I always felt listened to & supported in what I felt to be a stressful time in my life. Always good clear advice & answers to my questions were always helpful
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