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Valutata 5 stelle su 5

I genuinely thought I’d be in debt forever and was so nervous about making the call, expecting the worst. Instead, the team at Freeman Jones were kind, understanding, and explained all of my optio... Leggi di più

Valutata 5 stelle su 5

Excellent service..Freeman Jones staff were all exceptionally diligent and managed ever stage. Mine all went well, special thanks to Sophie who handled my case so well.

Valutata 5 stelle su 5

Every single member of staff I’ve spoken with has been incredible in every way! Being in debt and having to seek help leaves you feeling very vulnerable and almost fearful of judgment. I’ve not had... Leggi di più

Valutata 5 stelle su 5

Every member of staff I spoke to were quite excellent and it was a pleasure to deal with people who are professional, kind and efficient. In particular my main contact was with Amaan and Rebecca both... Leggi di più

Dettagli dell'azienda

  1. Servizio di sgravio del debito
  2. Servizio di consulenza crediti
  3. Servizio per le insolvenze

Scritti dall'azienda

Freeman Jones is a firm of insolvency practitioners specialising in Individual Voluntary Arrangements (IVAs).


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

632 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(632)

200 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I can't recommend Freeman Jones highly…

I can't recommend Freeman Jones highly enough. I was incredibly stressed about my financial situation, but from my first phone call, they put me at ease. The advisors, Sam and Matthew, who I spoke with was so professional and knowledgeable. They walked me through the entire IVA process step-by-step, making sure I understood everything. They were always available to answer my questions and never made me feel rushed. I will be in a much better place financially, and it's all thanks to their guidance.

22 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Very helpful, clearly explained the process of setting up my IVA.
A huge weight has been lifted.
All the staff have been empathetic and friendly throughout.

18 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

So I was in a bad financial situation…

So I was in a bad financial situation and felt like I was never going to get out of debt, I got passed onto Freeman Jones and it was the best thing I ever did. They were so kind and considerate, they really spoke you through everything and just made you realise there is a light at the end of the tunnel. They spent a lot of hours with me and made me feel at ease. I would definitely recommend them if you ever need financial support.

5 agosto 2025
Non scritta su invito
Valutata 3 stelle su 5

Property restriction still on land registration

I liked that the gentleman I spoke with knew straight away what was wrong and was putting it right. This should have been sorted 3 yrs ago so let’s wait and see

31 luglio 2025
Non scritta su invito
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Risposta di Freeman Jones

We are sorry to read this is your experience, we are passionate about our customers and the service we provide. We understand that one of our team have been in contact to rectify the situation and address your concern.
Please don't hesitate to contact us if you require any further information at ivacustomer.services@financialwellnessgroup.co.uk

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Experienced, friendly and above all very pleasant staff to deal with.

Simple instructions, and very intuative software for securely collecting and compiling personal data.
I would highly recommend these guys to sort out any financial problems quickly and efficiently.

31 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Peace of mind with Financial Wellness support

Before my engagement with your company, I was not sleeping well and was experiencing some panic attacks and stress because of money worries and being unable to make payments and default worries. Your professional help gave me hope that all was not lost, and there was a way out of my stressful situation I was in. Now with a manageable one affordable payment, I don't have to keep running to family and friends before end month pay to make ends meet.

25 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

None existent customer service

Ask for proof of income like every second and then state it’s not identifiable. No organisation whatsoever

24 luglio 2025
Non scritta su invito
Logo di Freeman Jones

Risposta di Freeman Jones

Thanks for taking the time to feedback. We're sorry to hear this is your experience. So we can understand what has happened and to help you further, please respond to the request for information we've sent or please email us directly.

We are here to help.

Thanks,
Freeman Jones

Valutata 5 stelle su 5

Excellent Service

The daunting task of navigating an IVA were well explained and very detailed. It has made my journey extremely streamlined and has helped relieve a lot of the stress that comes with this process. I coupons recommend them enough.

23 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great people and very supportive

These people are amazing I was so stressed and they new how to be with me and explained everything to me that I didn't understand they have changed my life in so many ways I will always be so grateful for there support thank you

22 luglio 2025
Non scritta su invito

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