Freedom Transport Services Limited Recensioni 8

TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Dettagli dell'azienda

  1. Servizio di taxi con minibus
  2. Fornitore di ausili per la mobilità
  3. Servizio taxi

Scritti dall'azienda

We specialise in providing accessible taxis for medical, personal, day to day travel, evenings out, airport transfers and emergency travel in a friendly, safe and comfortable setting throughout Norfolk and Suffolk.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

8 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutely fantastic service

Found this service through necessity and have been very pleasantly surprised. Have a client who is reliant on a wheelchair but has been refused by many other taxi services. This company has given her freedom as they say. Safe, reliable inclusive and so friendly that I will be recommending them to all who need accessible transport

8 luglio 2025
Non scritta su invito
Logo di Freedom Transport Services Limited

Risposta di Freedom Transport Services Limited

Hello, Thank you for your kind words. We are always happy to help in anyway we can. Thank you for all the recommendations. We wish you well, take care.

Valutata 1 stelle su 5

See ‘appalling service’ review

See ‘appalling service’ review. That wheelchair bound 93 year old lady was my sister. I expect to hear from the management as to how, why and what they propose. ( The word ‘sorry’ will not come close in this debacle)

1 luglio 2024
Non scritta su invito
Logo di Freedom Transport Services Limited

Risposta di Freedom Transport Services Limited

We would like to start off by sending our sincerest apologies. We can not imagine how you are feeling.
On this day, unfortunately, we had a vehicle breakdown. The driver contacted the home to inform them of the situation. It was unacceptable that no family member was notified. We tried our hardest to rectify this situation and no fare was charged of £140. We know this does not make anything better. Again, sincere apologies. As a business, we have learnt from this.

Valutata 1 stelle su 5

Absolutely appalling service

Absolutely appalling service. Despite clear arrangements, booked in advance and confirmed again on the day, for the driver to wait to collect her after her husband's funeral, my 93 year old wheelchair bound mother in law was left waiting at the crematorium for two hours and twenty minutes before she was collected to be taken back to her care home. Utterly callous behaviour on the part of the driver who disappeared, to take advantage of other fares. A day of mourning treated with utter disrespect. Avoid. In response to your answer to my review:
The driver did not contact the home, he merely said to the carer accompanying my mother in law that he would return at 4pm. The carer had no knowledge of the arrangements we had made and only told us this after the funeral service. The person on the phone from Freedom Taxis herself said that the booking requirements for the taxi to wait being altered should have been notified to her and it wasn't, so the excuse of a broken down vehicle makes little sense. He didn't return at 4pm ( which would have made a wait of an hour and twenty minutes) he added another hour and came back at almost 5pm, when the crematorium was about to close.

1 luglio 2024
Non scritta su invito
Logo di Freedom Transport Services Limited

Risposta di Freedom Transport Services Limited

We would like to start off by sending our sincerest apologies. We can not imagine how you are feeling.
On this day, unfortunately, we had a vehicle breakdown. The driver contacted the home to inform them of the situation. It was unacceptable that no family member was notified. We tried our hardest to rectify this situation and no fare was charged of £140. We know this does not make anything better. Again, sincere apologies. As a business, we have learnt from this.

Valutata 5 stelle su 5

Excellent transport service.

I just wanted to say how brilliant the driver was with my elderly relative who had to travel out of the county to another hospital. They knew exactly how to help her into the van really without me asking. She cannot really walk and cannot see or hear well. She said they checked she was ok throughout the journey and stopped if she needed it. She felt safe and looked after. I will always use Freedom now and will be booking airport transfers for us next year too.

23 ottobre 2023
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più