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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Went to pickup only to be told that some other driver picked it up. They don't compensate for this. Most of the items are extremely heavy and you have to load and unload the items. This company is... Leggi di più

Valutata 4 stelle su 5

I like to opportunies to earn an honest income that Frayt presents, but I wish that I could put myself forward for tasks that are 10 to 15 miles away from me. It seems that in the Frayt app, if you... Leggi di più

Valutata 4 stelle su 5

I have worked with a lot of different logistics companies over the years and Frayt is one of the best. Frayt is professional with every aspect I have felt with them. Sometimes companies are less t... Leggi di più

Valutata 1 stelle su 5

Too many drivers. Not enough work in 2023. Platform was better during pandemic but never really had a ton of available work. Now it's not worth the time or energy needed in watching the platform for w... Leggi di più

Dettagli dell'azienda

  1. Servizio di corriere e consegne
  2. Servizio di corriere
  3. Servizio di consegna
  4. Servizio di spedizione

Scritti dall'azienda

With 15,000 nationwide drivers, FRAYT offers on-demand and routed deliveries across nearly 50 markets. FRAYT is the leading technology-driven logistics platform that connects shippers with carriers to provide affordable, reliable, and on-demand shipping services. Unlike traditional logistics providers, FRAYT offers a transparent and user-friendly experience for shippers and carriers, making shipping easy and hassle-free. Our service is through an automated web, mobile app, and advanced API platform. Businesses use FRAYT to efficiently and cost-effectively move their products, allowing them to provide an Amazon-level of same-day expectations to their customers. 15,000 vetted drivers who own and operate their own vehicles, use FRAYT to earn extra income by utilizing their time and excess cargo capacity. FRAYT provides companies the ability to gain fleet augmentation and fully replace their middle and last-mile fleet with a fluid network of delivery assets ranging from a sedan up to a 26 ft box truck.


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

229 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

It would be more convenient to get more…

It would be more convenient to get more orders in between or after deliveries and one thing that's very annoying with the app is when I get to a pickup location and I press the button (I'm here at pickup location) it tells me I have to restart the app to continue the pickup process

18 maggio 2023
Valutata 4 stelle su 5

Which you guys can comes up a better…

Which you guys can comes up a better way with the load notification because for the most part you receive a notification you click on as soon as it notifying you it was already gone I'm not sure if it's another app experience driver are using or else.

11 maggio 2023
Valutata 5 stelle su 5

Excitement Booter

I found FRAYT is better platform for delivery pros because if I compare it with my other platforms FRAYT’s payment system is much better than other, which makes me more enthusiastic and orders catcher.

18 maggio 2023
Valutata 2 stelle su 5

Match Notifications are useless

I keep seeing notifications of all these matches in my area but I never see them in the app to be able to accept them. When I click on the notification, the match has already been taken. Rarely do I get to accept a match.

15 maggio 2023
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Risposta di Frayt Technologies

Hi Earl,

We appreciate you sharing your experience with FRAYT. We value your feedback and want to assure you that it's our priority to provide our drivers an excellent experience.

The disappearing notifications could be due to a high volume of drivers in your area. Oftentimes matches get picked quickly, so by the time you open your app, the match is already taken.

We're always working to add more load volume to our current markets to resolve this issue. Our dev team works continuously on our app to provide you with updates to that will give our drivers the best user experience. Thank you for bringing this to our attention.

We hope to have the opportunity to have you drive for FRAYT again.

Best,

Emma
Marketing Specialist

Valutata 2 stelle su 5

It took 2 weeks to respond to my emails…

It took 2 weeks to respond to my emails I could not make money and you can’t upload new docs on app

1 maggio 2023
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Risposta di Frayt Technologies

Hi Hilda,

Thank you for sharing your experience with FRAYT.

We sincerely apologize for the delay in responding to your emails. We understand the importance of timely communication, and we're sorry for any inconvenience caused. We have been experiencing a higher volume of inquiries recently, but we're actively working to improve our response times and ensure a more efficient support system.

Regarding the issue with uploading new documents on the app, we apologize for the inconvenience. Our development team is aware of this limitation and is working diligently to implement a solution as soon as possible.

Your feedback is valuable to us, and we appreciate your patience and understanding as we strive to enhance our service.

Best,

Emma
Marketing Specialist

Valutata 1 stelle su 5

I would have much rather been told that…

I would have much rather been told that there's no deliverys in my area cause thay rilly dot I went out on my first delivery and it got canceled while I was in route I didn't get paid for that I got a $22 and some odd cent delivery to go pick up tiers at a warehouse the lady was scared of me and left me standing in the poring rain I would honestly look elsewhere you should be paid for your time and your gass unexseptabl

23 aprile 2023
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Risposta di Frayt Technologies

Hi Jason,

We are truly sorry to hear about your negative experience with FRAYT. We value your feedback and want to assure you that it's our utmost priority to provide an excellent experience.


Thank you for bringing this to our attention. This will be looked into. We're continuously working to add more volume to our current markets and are hoping to being more matches to your area soon. We hope to have the opportunity to have you drive for FRAYT again soon.

Best,

Emma
Marketing Specialist

Valutata 3 stelle su 5

I like the way that the orders come…

I like the way that the orders come through the system. I like the communication between the driver and the service personnel. As you may guess, the pay per order are very low expecially when there are 200 to 300lbs of tires and the fee is aproximately $20 or sometimes less. The fee should be evaluated per miles and per pounds.

3 maggio 2023
Valutata 2 stelle su 5

Hard to receive jobs

Hard to receive jobs. I get about 15-20 notifications a day but only able to receive maybe 1-2.

17 maggio 2023
Logo di Frayt Technologies

Risposta di Frayt Technologies

Hi,

We are sorry to hear about your negative experience with FRAYT. We value your feedback and want to assure you that it's our priority to provide our drivers with an excellent experience.

We would like to address your concerns.

The load availability could be due to having a high volume of drivers in your area, so by the time you open your app, the match is already taken and is unavailable.

We're continuously working to add more load volume to our current markets and bring more matches to your area soon in order to resolve this issue.

We hope to have the opportunity to have you drive for FRAYT again.

Best,

Emma
Marketing Specialist

Valutata 2 stelle su 5

The batches are gone so fast even when…

The batches are gone so fast even when I’m in the app on the page I’ll get a notification and nothing pops up unless other drivers see it first I would love to work more thanks

17 maggio 2023
Logo di Frayt Technologies

Risposta di Frayt Technologies

Hi Rv,

We are sorry to hear about your negative experience with FRAYT. We value your feedback and want to assure you that it's our utmost priority to provide an excellent experience.

We would like to address your concerns.

The missing matches could be due to having a high volume of drivers in your area, so by the time you open your app or go to view the notification, the match is already taken and is unavailable.

We're continuously working to add more load volume to our current markets and bring more matches to your area soon in order to resolve this issue.

We hope to have the opportunity to have you drive for FRAYT again.

Best,

Emma
Marketing Specialist

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