Frankly Collective Recensioni 

104
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

It was fairly quick and the necklace I bought may be the best jewelry purchase I've made in a long time. I got it to commemorate my husband leaving and it makes me feel better every time I touch it.

Valutata 5 stelle su 5

I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... Leggi di più

Valutata 3 stelle su 5

I was so excited to receive my Anxious AF Stainless Steel Necklace, until I opened it & realised the small disc that's engraved is so ridiculously tiny, it doesn't matter how close you are, it is ill... Leggi di più

Valutata 5 stelle su 5

OMG! I just got my "f" necklace today, I absolutely love it! Excellent quality and a nice weight. The engraving is super fine and you really can't see it until you're super close up. So glad I bought... Leggi di più

Dettagli dell'azienda

  1. Gioielleria

Scritti dall'azienda

The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

104 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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4,3

Tutte le recensioni

(104)

27 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love it all! So cute and exciting!

The website has some really nice products and the backing paper makes them even better! Now that is some creativity right there! The products themselves, are just lovely, I'm so happy with them! I haven't stopped wearing my necklace, and I can't wait to share the non-bio sibling one!

9 gennaio 2023
Valutata 5 stelle su 5

Love em!

Easy website to use, good showcase of jewellery and reasonably priced. Quick delivery and love the finished product! Two happy besties.

1 gennaio 2023
Valutata 5 stelle su 5

Such a perfect gift

Such a perfect gift! The best packaging too.

7 dicembre 2022
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Risposta di Frankly Collective

We are so pleased to hear this! Thank you for your lovely review 💕

Valutata 5 stelle su 5

Fab product and amazing service

Fab product that I bought as a gift for a friends birthday. Amazing communication with the company due to the postal strikes, received the order in plenty of time.
Will definitely be ordering from here again!

6 dicembre 2022
Non scritta su invito
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Risposta di Frankly Collective

Hi Helen, thank you so much for your kind review, we are so pleased that you love your order! 💕

Valutata 5 stelle su 5

Can’t wait to buy more!

Great product that I cannot wait to give to my friend for Christmas and also great communication between the customer service team as to tracking the parcel I ordered, due to the post office strike they were quick to respond to let me know it had been sent, will definitely buy from them again!

5 dicembre 2022
Non scritta su invito
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Risposta di Frankly Collective

Thank you for such a lovely review Anya, we hope your friend loves her gift! 💝

Valutata 2 stelle su 5

My order still hasn’t arrived a week…

My order still hasn’t arrived a week and a half after ordering it

5 dicembre 2022
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Risposta di Frankly Collective

Hi Hope,

We are so sorry to hear of your disappointment . Sadly the Royal Mail strikes have caused significant disruption within the delivery network, creating a huge backlog that is taking time to get through.

We can assure you that your order was shipped from us on the 29th November, and should arrive with you shortly.

As Royal Mail have been going through a period of strike action which affected collections and deliveries on the 24th November, 25th November, 30th November and 1st December, and with more scheduled over the coming weeks, deliveries are taking longer than usual, and we thank you for your patience.

Kind Regards
Frankly Customer Care Team

Valutata 1 stelle su 5

I've still not received my order or a…

I've still not received my order or a response from my contact with Frankly chasing it. Terrible service so far. Very disappointed.

1 dicembre 2022
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Risposta di Frankly Collective

Hi Emma

We are so sorry to hear of your disappointment . Sadly the Royal Mail strikes have caused significant disruption within the delivery network, creating a huge backlog that is taking time to get through.

We can assure you that your order was shipped from us on the 24th November, and should arrive with you shortly.

As Royal Mail have been going through a period of strike action which affected collections and deliveries on the 24th November, 25th November, 30th November and 1st December, and with more scheduled over the coming weeks, deliveries are taking longer than usual, and we thank you for your patience.

Kind Regards
Frankly Customer Care Team

Valutata 1 stelle su 5

I haven’t received my item so I am…

I haven’t received my item so I am unable to review

1 dicembre 2022
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Risposta di Frankly Collective

Hi Lauren

We are so sorry to hear this!

We can confirm that your order was shipped from us on the 24th November, and should arrive with you shortly.

As Royal Mail have been going through a period of strike action which affected collections and deliveries on the 24th November, 25th November, 30th November and 1st December, deliveries are taking longer than usual, and we thank you for your patience.

Kind Regards
Frankly Customer Care Team

Valutata 5 stelle su 5

I did like my end product but the chain…

I did like my end product but the chain looks cheap

27 ottobre 2022
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Risposta di Frankly Collective

We are so sorry to hear this, we can assure that our chains are made to last, but if you do experience any problems at all, please drop us an email at help@franklycollective.com so that we can assist 💕

Valutata 5 stelle su 5

So cute

Really quick delivery and the packaging was gorgeous

21 ottobre 2022
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Risposta di Frankly Collective

So lovely to hear 💕 Thank you for your review

Valutata 5 stelle su 5

Beautiful necklace

Arrived on time, packaged beautifully and the necklace is just perfect

21 ottobre 2022
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Risposta di Frankly Collective

Thank you so much for your lovely review, we are pleased you are happy with your purchase :)

Valutata 5 stelle su 5

Beautiful necklace

Beautiful necklace. Quick delivery.

4 ottobre 2022
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Risposta di Frankly Collective

Thank you so much, we are pleased to hear you love your necklace and that it arrived quickly :)

Valutata 5 stelle su 5

Quick delivery, good quality.

Arrived quickly, nice customisable packaging included with the item for onwards gifting and necklaces appear to be good quality.

16 settembre 2022
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Risposta di Frankly Collective

We are so pleased to hear you love your order 💗 thank you for taking the time to leave us this lovely review 💗

Valutata 5 stelle su 5

I was anxious for my parcel to be…

I was anxious for my parcel to be shipped as it was a friend I was traveling to visit, I got a really prompt response back and it was great!

13 giugno 2022
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Risposta di Frankly Collective

So pleased to hear this Kate, thank you for leaving this lovely review 💗

Valutata 5 stelle su 5

Beautiful necklaces

Beautiful necklaces, stunning quality and really lovely packaging! Adore the stickers, Thankyou

13 luglio 2022
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Risposta di Frankly Collective

What a lovely review, thank you so much! 🤦‍♀️

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