Frankly Collective Recensioni 

104
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

It was fairly quick and the necklace I bought may be the best jewelry purchase I've made in a long time. I got it to commemorate my husband leaving and it makes me feel better every time I touch it.

Valutata 5 stelle su 5

I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... Leggi di più

Valutata 3 stelle su 5

I was so excited to receive my Anxious AF Stainless Steel Necklace, until I opened it & realised the small disc that's engraved is so ridiculously tiny, it doesn't matter how close you are, it is ill... Leggi di più

Valutata 5 stelle su 5

OMG! I just got my "f" necklace today, I absolutely love it! Excellent quality and a nice weight. The engraving is super fine and you really can't see it until you're super close up. So glad I bought... Leggi di più

Dettagli dell'azienda

  1. Gioielleria

Scritti dall'azienda

The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

104 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(104)

27 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I haven’t received the necklace I…

I haven’t received the necklace I ordered over a month ago. I’ve emailed repeatedly I want a refund immediately. Appalled by the lack of response

20 ottobre 2025
Logo di Frankly Collective

Risposta di Frankly Collective

Hi Michelle, we are soooo sorry to hear this! This is not the experience we want for our customers. I have located your order and have issued you with a refund, however I will also reach out to you via email.
Again, please accept our sincere apologies, we aim to respond to all emails as fast as possible, and I can only apologise if this has been missed.
Kind Regards

Valutata 1 stelle su 5

I still have not recieved my product…

I still have not recieved my product after 8 days even though the website stated 2 to 4 days. I've emailed 4 times now as it is aleady late for the birthday gift I purchased it for. My replies have been from bots and not a person, even though they state it's a small, family business. My product still hasn't even been processed after 8 days. Not impressed and not sure if this is a scam now.

11 ottobre 2025
Non scritta su invito
Logo di Frankly Collective

Risposta di Frankly Collective

We are so sorry to hear of your disappointment and frustration.
Your necklace was part of our pre-order, which mentioned delivery by 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
We’re so grateful for your patience, this piece has been incredibly popular, and we can’t wait for you to receive yours!
Kind Regards

Valutata 1 stelle su 5

Ordered for 1-2 day delivery and…

Ordered for 1-2 day delivery and nothing has appeared or been shipped, and don’t bother trying with customer services nobody responds

14 ottobre 2025
Non scritta su invito
Logo di Frankly Collective

Risposta di Frankly Collective

We are so sorry for any disappointment or frustration regarding your recent order.

Your necklace was part of our pre-order, which mentioned delivery w/c 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
Kind Regards

Valutata 2 stelle su 5

Order placed for Birthday present

Order placed for Birthday present. The advert states it would be posted next day.
Nil stock now a week a still not posted

9 ottobre 2025
Non scritta su invito
Logo di Frankly Collective

Risposta di Frankly Collective

We are so sorry for any disappointment or frustration regarding your recent order.
Your necklace was part of our pre-order, which mentioned delivery by 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
We’re so grateful for your patience, this piece has been incredibly popular, and we can’t wait for you to receive yours!
Kind Regards

Valutata 2 stelle su 5

My package never arrived

My package went missing with Royal Mail and although Frankly did chase this up for me, I still haven’t received my purchase and I’m waiting for further help with this, hence the 2 stars.

18 agosto 2025
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Risposta di Frankly Collective

Hi Kirsty, we are so sorry to hear this! I have passed your details to our customer service team so we can make sure to get this sorted for you asap! Please accept our apologies, this is not the experience we want for our customers.

Valutata 5 stelle su 5

Ordered for myself

Ordered for myself. Delivery was exceptionally speedy. I love the necklace. Not taken it off in the 10 days I've had it, absolutely no tarnishing. Great buy 😁

8 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Order never arrived

Order paid for on 20th May 2025, order has not yet arrived. When i queried the delivery I was sent a 'proof of delivery' from Royal Mail dated 11th June 2024! So item was delivered 11 months before i ordered it?

19 maggio 2025
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Risposta di Frankly Collective

Hi Helen, we are so sorry to hear this and would love to make this right. Can you please email in to help@franklycollective.com and we will get this sorted for you asap

Valutata 2 stelle su 5

Ordered for my friends birthday

Ordered for my friends birthday, she wore the necklace not much longer than an hour and it snapped 😔

19 maggio 2025
Logo di Frankly Collective

Risposta di Frankly Collective

We are soooo sorry to hear this!
Please could you send an email to help@franklycollective.com so we can make this right for you.
Kind regards

Valutata 5 stelle su 5

Unique

Unique, hilarious and very well put together package. My friend will love it. Speedy delivery too!

22 maggio 2025
Non scritta su invito

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