Franklin Legal Group Recensioni 24

TrustScore 4.5 su 5

4,4

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Valutata 1 stelle su 5

After my last review of this company I received a response from them asking me to call to try and resolve this issue. I did call them back and there was no attempt to resolve anything. They just wan... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everything I need assistance/ run into a snag I call. There are very few promos and always seems to be a non existent wait time to speak to an actual agent. They have resolved any and every issue I ha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service is wonderful. They are very helpful and give facts and clarity. The one creditor keeps telling untruths but Franklinlegal still keeps it honest with me and i appreciate that.

L'azienda ha risposto

Valutata 5 stelle su 5

Franklin Legal Group has been very easy to work with. I had creditors constantly calling and harassing me. Some even threatened to sue me!! I was dealing with so much stress that I had trouble sleepin... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

24 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy to complete

16 aprile 2026
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Risposta di Franklin Legal Group

Hello! We're happy for your success with our Firm. Thank you for sharing! Have a great day :)

Valutata 1 stelle su 5

After my last review of this company I…

After my last review of this company I received a response from them asking me to call to try and resolve this issue. I did call them back and there was no attempt to resolve anything. They just wanted to explain what happened. The money was in my account to resolve these creditors and they just did not do it as promised. BE CAREFUL BEFORE SIGNING WITH THEM. Always check other options.

16 aprile 2026
Non scritta su invito
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Risposta di Franklin Legal Group

Hi Peggy - We’re sorry that our explanation and the final outcome did not meet your expectations. We strive to carry out our responsibilities to the highest standard, in accordance with the terms outlined in our Client Agreement.

That said, we recognize that results can vary, and perspectives on those results may differ. We regret that your experience did not reflect the level of satisfaction many of our other clients have had.

Thank you for your feedback, and we wish you all the best moving forward.

Valutata 5 stelle su 5

Made settlement with credit companies…

Made settlement with credit companies less stressful and payment remaining the same throughout process

13 aprile 2026
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Risposta di Franklin Legal Group

Hello! Glad to hear it! Thanks so much for the shout out and have a fantastic week! :)

Valutata 5 stelle su 5

My experience was great

My experience was great
I was very happy to hear that they could do this for me.

10 aprile 2026
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Risposta di Franklin Legal Group

Howdy Linda! Thanks for the review! Have a great weekend :)

Valutata 5 stelle su 5

The service representative was quick…

The service representative was quick and very professional.

9 aprile 2026
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Risposta di Franklin Legal Group

Hello William! So happy we could be of assistance! Thanks for taking the time to share about your experience with Franklin Legal Group :)

Valutata 5 stelle su 5

Knowledgeable

The agent was able to answer and clarify some questions that I had regarding the information for my first settlement.

5 aprile 2026
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Risposta di Franklin Legal Group

Hello Laurie! Your program is off to a great start! Thanks for the positive feedback! Have a wonderful week :)

Valutata 5 stelle su 5

This service is awesome!!

The service is wonderful. They are very helpful and give facts and clarity. The one creditor keeps telling untruths but Franklinlegal still keeps it honest with me and i appreciate that.

2 aprile 2026
Non scritta su invito
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Risposta di Franklin Legal Group

Hi Julia! Thank you for the compliments! We always try to keep it real :)

Valutata 5 stelle su 5

Real Customer Service

Everything I need assistance/ run into a snag I call. There are very few promos and always seems to be a non existent wait time to speak to an actual agent. They have resolved any and every issue I have presented to them!

17 marzo 2026
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Risposta di Franklin Legal Group

Hello Danielle!! We try to be problem solvers! :)

Valutata 5 stelle su 5

Franklin legal group is great at what…

Franklin legal group is great at what they do and very helpful everytime I’ve had to call them. Thanks Franklin legal for everything!

10 marzo 2026
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Risposta di Franklin Legal Group

Hi Matt!! You are most welcome! Thanks for the shout out :)

Valutata 5 stelle su 5

Franklin Legal Group is a wonderful…

Franklin Legal Group is a wonderful company. They help you get started with your journey on getting a new start. The staff is very helpful and always there when you need them.

5 marzo 2026
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Risposta di Franklin Legal Group

Hello Darlene! Thank you for taking the time to share these kind words! We enjoy working with you! Have a super day :)

Valutata 5 stelle su 5

Very happy with this company

I have been with them for 2 years and I'm very happy with them. I'm almost done with all my accounts.They are very helpful and quick with settling my accounts.They kept me up to date with everything. I'll recommend this company to family and friends if they ever need help

3 marzo 2026
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Risposta di Franklin Legal Group

Hi Diane!! Thank you for the praise! We're so excited to be helping you along your journey! Have a fun day :)

Valutata 5 stelle su 5

Awesome to talk to answers all…

Awesome to talk to answers all questions properly genuinely nice people

26 febbraio 2026
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Risposta di Franklin Legal Group

Hi Susan! Fantastic! We're looking forward to our next communication with you! Have a fun Thursday! :)

Valutata 5 stelle su 5

New beginnings

By Franklin Legal Group helping with my financial situation when I was down and out at the time in my life.

24 febbraio 2026
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Risposta di Franklin Legal Group

Hi there! We truly enjoying helping you in your time of need! Thanks for sharing and take care :)

Valutata 5 stelle su 5

Honest review

The representative was very knowledgeable and polite.

23 febbraio 2026
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Risposta di Franklin Legal Group

Hi Jullet!! Thank you for posting this feedback! We really appreciate it! Have a wonderful day :)

Valutata 5 stelle su 5

Very friendly informative

Very friendly informative. Always there when I had questions.

20 febbraio 2026
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Risposta di Franklin Legal Group

Hello! Thank you so much for taking time out of your busy schedule to share about your experience with Franklin Legal Group! Take care :)

Valutata 5 stelle su 5

The lady that helped me out (Shannon) Was very polite and respectful and she answered my questions that I asked her and she was a very sweet down to earth lady. And the Company has been very good!

The lady (Shannon) that helped me out was very nice and sweet! She took her time while she was talking to me. I have nothing but great positive comments for Shannon!

18 febbraio 2026
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Risposta di Franklin Legal Group

Hello Aaron! Thanks for taking the time to share about your experience with Franklin Legal Group! Have a fun day :)

Valutata 5 stelle su 5

Great customer service

Every time I have called the company, they are always polite and professional. They always listen to what I have to say and are so helpful in getting my issues resolved to my satisfaction. I would definitely recommend them to anyone who needs help with any financial issues.

16 febbraio 2026
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Risposta di Franklin Legal Group

Hi Cynthia! Thanks so much for taking the time to share about your experience with Franklin Legal Group! We enjoy working with you :)

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