FPS Fire- Fire Protection Services Ltd Recensioni 

130
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Annual domestic service carried out in a friendly professional manner, as we are not familiar with the system as new homeowners the engineer took the time to explain how the system works. See you ne... Leggi di più

Valutata 5 stelle su 5

FPS are caring and enthusiastic. They're service is second to none & their staff extremely polite & helpful. We've been with them for 5 years now and are extremely pleased with their entire operation.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The both the admin organisation and the engineer's service were efficient, friendly and helpful. Everything happened on time and as arranged. The engineer was happy to answer our questions and, toge... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent sprinkler service. Turned up right time. Very thorough and professional. Answered my questions and discussed the system set up etc. Advised me on next steps as house was missing a sprinkler... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di protezione antincendio
  2. Consulente per la protezione antincendio
  3. Fornitore di sistemi di protezione antincendio

Scritti dall'azienda

FPS was established in 2006 as a multi-disciplined Fire Protection Provider, however in 2016 we re-organised our business to specialise and focus on a smaller number of key Products & Services. ‘FPS’ was born out of my disillusionment with some of the larger ‘players’ in the industry. These large companies appeared to be more concerned with themselves rather than their customers & staff. I felt we could do a much better job. Simon Gwinnett’s ambition for FPS is to be known as a highly reputable company, centered around delivering high-quality products and workmanship, whilst maintaining open and honest business practices that clients can trust. We will achieve this by focusing on our clients’ priorities, consistently exceeding their expectations and building long-term, trustworthy relationships. FPS were one of the 1st companies in Wales to achieve FIRAS third party accreditation for the design, installation and commissioning of sprinkler systems. We have taken a lead in advising clients and building control authorities to ensure that systems are compliant, robust & cost-effective. Our central philosophy of ‘quality first & foremost is at the heart of what we do. We remind ourselves regularly that our installed systems are occasionally brought into action, saving lives & limiting damage to property. Industrial, commercial, residential & domestic Fire Sprinkler Systems Dry Riser Systems Wet Riser Systems Fire Hydrant Testing


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

130 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(130)

35 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Tom is absolutely fabulous from FPS and…

Tom is absolutely fabulous from FPS and explained detailed about the Sprinkler system.
He visited in our new build Persimmon home. Highly recommended and worth booking for a visit.

19 ottobre 2024
Non scritta su invito
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Aswin good morning and thanks for taking the time out to review Tom's visit

Valutata 5 stelle su 5

Easy booking and great value.

Great service from booking to completion of the inspection.
Received detailed report overnight to keep for Insurance cover.
Very pleasant and helpful engineer.

18 ottobre 2024
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi John good afternoon thats great to hear and thanks for the feedback

Valutata 5 stelle su 5

We arranged the first call out with fps…

We arranged the first call out with fps to come show us how to use the sprinkler system and tell us how it works. The young boy was very polite and very knowledgeable. We then arranged our service while the boy was here. We had to cancel one and they were very accommodating over the phone getting another appointment booked for the following week. The gentleman who came and service the system was really good in and out in no time at all. No complaints what so ever

1 ottobre 2024
Non scritta su invito
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Jonathan thanks for taking the time to provide a detailed account of your experience.

Valutata 5 stelle su 5

New home sprinkler system - explained in detail

Tom from FPS visited to explain the Sprinkler system in our new Persimmon home. The insight and explanation was far more detailed than could be taken from the documentation supplied in the Welcome pack, so a visit is certainly worth booking.

22 agosto 2024
Non scritta su invito
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Risposta di FPS Fire- Fire Protection Services Ltd

Thanks for taking the time and trouble to provide some feedback. Much obliged

Valutata 5 stelle su 5

Great service

Great service. Informative.

24 settembre 2024
Non scritta su invito
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Joe thanks for the feedback.

Valutata 5 stelle su 5

Customer care visit from Tom at FPS

Customer care visit from Tom at FPS. Great service, explained the system and showed how to isolate incase of an emergency

20 settembre 2024
Non scritta su invito
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Ian good evening & thanks for your feedback. Much appreciated.

Valutata 5 stelle su 5

Tom Gwinnett was great

Tom Gwinnett was great, really easy to talk to and now understand how the system works

18 settembre 2024
Non scritta su invito
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Tom good afternoon and thanks for taking the time to provide feedback

Valutata 5 stelle su 5

Tom visited for a complimentary usage…

Tom visited for a complimentary usage demonstration and he was brilliant! Very informative and also said he would do a further check to ensure we had the correct parts. Couldn’t be happier with the service

15 settembre 2024
Non scritta su invito
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Conor good afternoon and thanks for taking the time to leave feedback for toms visit.

Valutata 4 stelle su 5

Opinion

The engineer was efficient and courteous

5 settembre 2024
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Hilary good afternoon & thanks for taking the time to review our engineers visit.

Valutata 5 stelle su 5

Brilliant Service

Quick, on time, friendly and efficient. I couldn't ask for a better service. Thank you and see you next year.

5 settembre 2024
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Lucy thanks for taking the time to give us feedback.

Valutata 5 stelle su 5

Great Customer experience

Nathan came to complete our 1st service for our sprinkler system. He was professional and friendly throughout whilst carrying out the service with care in our house. He was happy to explain what he was doing and was able to answer any questions we had. Another great experience with this company who have staff with great knowledge and customer service. Thank you Nathan

5 settembre 2024
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Trudy good afternoon and thank you for such a glowing review of Nathans visit. We will be sure to pass this on.

Valutata 5 stelle su 5

Nathan completed our annual service…

Nathan completed our annual service today -knowledgeable and courteous -a pleasure to do business with
Geoff

5 settembre 2024
Non scritta su invito
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Geoff good evening and thanks for your feedback. Much appreciated

Valutata 5 stelle su 5

Nathan was a great help in trying to…

Nathan was a great help in trying to troubleshoot our system. He was punctual, had excellent communication skills and was approachable. I would recommend his services.

4 settembre 2024
Non scritta su invito
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Alasdair thanks for taking the time to give us feedback and glad you were satisfied

Valutata 5 stelle su 5

Friendly & knowledgeable

Friendly, knowledgeable and reassuring. Tom turned up on time (which is always appreciated!) and explained the system clearly, answering my questions without any judgement if they were silly or not and I even got a sticker with instructions in case I forgot anything 😁 - lovely, professional lad, thank you!

4 settembre 2024
Non scritta su invito
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Risposta di FPS Fire- Fire Protection Services Ltd

Hi Alexandra its a pleasure and we are glad to hear that Toms visit was positive. Thanks for taking the time to provide a review.

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