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Scopri cosa dicono le persone

Valutata 1 stelle su 5

same like the other reviews. they block my free offer and all time they put me in block when a should play. they reason am play fine a never disrespect or other they won't me to contact the team so sh... Leggi di più

Valutata 1 stelle su 5

Absolutely worse site out there they should be investigated and closed down they can't be legal, should have learnt my lesson last year after looking 4k ....spending £800 to eventually get a scatter t... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Absolutely adored Foxy Bingo and Foxy Games. By far my favourite online casinos, loved doing their daily perks, regularly went on it. Until today, when they have blocked me from any bonuses or offers... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Wish I hadve read these reviews before playing on this site 😡 let you spend and spend building your bonuses up then restrict you from playing so no chance to win any of your money back and lose your... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Step into a new way of playing at Foxy Games. If you want a huge range of titles, plenty of ways to win and incredible prizes, you’ve landed in the right place. We’ve brought together the best and latest online games around to offer you a new experience every time — no matter how, what and when you want to play.


Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

287 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I would rate a 0 if I could

I would rate a 0 if I could. Just spent £20 on 2 games at 10p a roll and the most I won was £1.40...twice. I know the rule of thumb is the house always wins but it should be random, not when their profits are lower than normal. I gamble to have fun, and at no point do I feel like I was having fun. What a con. I can't wait for gambling sites to become the next wonga

28 gennaio 2023
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Risposta di Foxy Games

We're sorry to hear you've not had the positive experience that we would want you to have here with us. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Valutata 1 stelle su 5

Absolutely shocking company

Absolutely shocking company. Signed up and deposited £10 of my own money with their enticing welcome offer. Completed the welcome offer, spent a good few hours doing the required wagering, withdrew my winnings and now my account has been closed and my money has not shown up in my bank over a week after withdrawing. This is theft!

25 gennaio 2023
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Risposta di Foxy Games

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Foxy Games. Please contact our Service Optimisation team at service.optimisation@foxygames.com from your registered email address with Reference ID SM00675 and a detailed description of the issue. We will gladly assist you further.

Valutata 1 stelle su 5

Verified automatically when signed up…

Verified automatically when signed up however when I made a withdrawal they restricted my account. Iv sent numerous ID and they still havnt removed restrictions in over a week now. Very slow process not impressed.

UPDATE! I've contacted them on the email they provided in the reply. My account is still restricted despite them saying all my ID has been verified. Really not impressed.

23 gennaio 2023
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Risposta di Foxy Games

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@foxygames.com. Please quote Ref ID SM00671 in this email and we will gladly look into this for you.

Valutata 1 stelle su 5

Miserable, Greedy and Childish

Miserable, greedy, childish company that can’t accept when they are beaten. Took advantage of the sign up offer, so ended up a profit. Once I took my money out, they closed my account and failed to give a reason why. Avoid at all costs.

19 gennaio 2023
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Valutata 1 stelle su 5

Do not go near

Total shocker here. They closed my account without any reason, but are making me jump through hoops sending all kinds of ID documents to be able to get my own money refunded. This sort of behaviour should not be allowed in the U.K and would advise anyone not to trust your money with this company.

19 gennaio 2023
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Valutata 1 stelle su 5

Don't use this site they won't let you…

Don't use this site they won't let you withdraw any winning from your account but will let you deposit as much as you want . They want endless amounts of id but then still won't let you withdraw money saying account no verified . Don't waste your time

2 gennaio 2023
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Valutata 1 stelle su 5

WORST SITE!!

WORST SITE!!! Only play here to loose your hard earned money, the game play is ridiculous receiving minimal win lines IF YOU DO GET A WIN LINE! All bonuses fixed again receiving minimal.
The site takes 100s before even thinking of giving you a little decent win avoid this site!

4 gennaio 2023
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Risposta di Foxy Games

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us through your registered email address on the following email address service.optimisation@foxygames.com. Please quote Ref ID SM00661 in this email and we will gladly look into this for you.

Valutata 1 stelle su 5

Absolutely disgusting company

What a bunch of thrives

Deposited £10 in there bet £10 get £40 casino offer, played through the 40x wagering or whatever it was and won a nice amount of £1809 I tried to withdraw £250 and I got an email to say it had been processed. I was going to play more that night so went to log in..

My account has encountered a problem please contact customer service.

Upon contact I was told that I would need selfie ID to release my funds.

No problem. Sent that in and waited for my £250. Got told that unfortunately my account has been closed due to a irreversible business decision. I was told at various times since the reason is I was 'over refunded' wth??

I learnt since that foxy games is also under the same group of companies such as gala bingo, gala casino, gala spins, ladbrokes, coral, foxy bingo and a couple of others.

I had an account with gala casino that actually paid me a withdrawal without the fuss of identification verification and so I see no reason for them to need my selfie ID to pay my winnings.

This was clearly just a ploy. They had no intention of paying my big win at all. The risk operations team see that I won big and it's seemingly their job to not pay large amounts from small deposits.

Over Christmas I recontacted because I'm not going to give up on an amount like that to be told the same thing. Send in selfie id and I would be paid. I then asked for a manual withdrawl of my £1809 balance. Customer service said they would request that and to look for an email confirmation.

Later in the morning I got a withdrawal receipt for £10 which was my initial deposit. They basically said they are keeping the rest saying I've breached their rules??? What breach? Winning?

No clear reasons as to why they are keeping my funds but I will fight them every day until I'm paid what I'm owed. They cannot be allowed to get away with this.

I've not received any money. At all.

2 gennaio 2023
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Valutata 3 stelle su 5

Not sure...

I want to say it was great as i deposited 5 pound and won 40 so withdrew it but am still waiting for my payment to come through, and cant exactly say anything until i get it. Not sure why i havent recieved it yet though.

27 dicembre 2022
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Risposta di Foxy Games

Many Thanks for your feedback, we're pleased to hear you're enjoying your experience playing with us here at Foxy Games. Congratulations on your winnings!

Please contact us on Facebook or Twitter so we can work to resolve any issues you have. 

Facebook: https://rb.gy/0kh8gk
Twitter: https://rb.gy/yywrbk

Valutata 1 stelle su 5
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Risposta di Foxy Games

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Foxy Games. If you can contact us via Facebook or Twitter, we'll be able to take a look for you and discuss this further.

Facebook: https://rb.gy/0kh8gk
Twitter: https://rb.gy/yywrbk

Valutata 1 stelle su 5

Pathetic staff in support asking time…

Pathetic staff in support asking time and time again for things I cannot send. They are not crediting me with the free spins I’ve won in tournaments. 15 free spins it’s clear as day in wins which I’ve sent but still you refuse to give them me. Underpaid staff paid to do a simple task. Pathetic

This evening received email to tell me my free spins expired. They were never credited and NO message was received. Any children reading this if you don’t listen at school you end up in dead end jobs like a customer support at a casino site. Complete rubbish and basically calling me a LIAR.

Absolute jobsworths. Closing my account immediately.

11 dicembre 2022
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Risposta di Foxy Games

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Foxy Games. Please contact our Service Optimisation team at service.optimisation@foxygames.com with a detailed description of the issue and Reference ID SM00649. We will gladly assist you further.

Valutata 2 stelle su 5

Withdrawal so long dnt say how long in…

Withdrawal so long dnt say how long in each stage it be nothing

3 dicembre 2022
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Risposta di Foxy Games

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us through your registered email address on the following email address service.optimisation@foxygames.com. Please quote Ref ID SM00631 in this email and we will happily look into this for you.

Valutata 1 stelle su 5

Don't ever expect a decent win with…

Don't ever expect a decent win with this site. Just dead spin after dead spin. Their promotions consist of spending a tenner to get 2 spins on the worst most boring games in the world, again you will get nothing from them. It's supposed to be a variety of prizes but it's always 2 spins. Their battles never load properly and strange how many times the same names are on top of the leaderboard on them anyway. If you do manage to win a few spins on them guess what - more dead spins. Save your money and play at a decent casino.

28 novembre 2022
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Risposta di Foxy Games

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Valutata 1 stelle su 5

Terrible using the laws for there own…

Terrible using the laws for there own benefit they let me deposit they let me play and the moment I tried to withdraw they blocked my account do not register of use foxy bingo

11 novembre 2022
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Risposta di Foxy Games

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Foxy Games. If you can contact us via Facebook or Twitter, we'll be able to take a look for you and discuss this further.
Facebook: https://rb.gy/0kh8gk
Twitter: https://rb.gy/yywrbk

Valutata 1 stelle su 5

Goodbye foxy

Okay so it’s all gone wrong.
Used this site for months loved it. Spent a lot of money using it. All is sudden winning less and bonus doesn’t come. Okay fair enough. Next website keeps crashing and playing up. Maybe a glitch or updates. Realising…. Hang on I can deposit money and play games. But jackpot games won’t load and when I try to play daily free promo games they say not logged in or error. And now to top it all off I put £5 on play it and win £25.00 yay. I’ll leave £5 and withdraw £20 No no you can’t only if you spread withdrawal over two cards with some rubbish about less fraud and better for customer. And the other card on there is an old card I can’t use so I’ll loose half. Well done foxy bye to you forever. Racking up the terrible reviews shameful 🙈 and the best bit online support 24/7 guess what can’t access and won’t load. Convenient!

26 ottobre 2022
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Risposta di Foxy Games

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@foxygames.com. Please quote Ref ID SM00594 in this email and we will gladly look into this for you.

Valutata 1 stelle su 5

Absolute joke

Absolute joke. I’ve never played foxy games before and I made an account today, tried to deposit £10 with a normal visa debit card with plenty of funds available and they rejected my deposit, I contacted customer service and they said I’ve had my account shut down due to their terms but couldn’t say why! Think I’ve had a lucky escape based on these reviews !! John on customer service was super helpful - not !

16 ottobre 2022
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Valutata 1 stelle su 5

Worst slots ever

Spend 1000£ on the slots and get nothing

8 ottobre 2022
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Risposta di Foxy Games

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at FoxyGames. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Valutata 1 stelle su 5

Worst Casino ever

Worst Casino ever dot play guys this its Take it all your money you not gone win so dont play here

6 ottobre 2022
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Risposta di Foxy Games

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial. 

Valutata 1 stelle su 5

Absolutely worse site out there they…

Absolutely worse site out there they should be investigated and closed down they can't be legal, should have learnt my lesson last year after looking 4k ....spending £800 to eventually get a scatter that payed £19 isn't right ...lost £450 tonight and had maybe 3 scatters paying no more than £50 please avoid this site totally

28 settembre 2022
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Risposta di Foxy Games

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

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