Beautiful handmade tiger, beautifully packaged. The lovely details of exceptional gift wrap, card and wax seal were enchanting. Wonderful layered packaging to ensure safety of item and delivered on ti... Leggi di più
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Most of this order was plates. It would have been very useful for at least one of the online images of each item to show it being held by a hand, so as to get some intuitive sense of its size. Lik... Leggi di più
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I bought a Tanabata dish set - small, charmingly illustrated dishes which are useful for dipping sauces and the like, as well as carrying sweets around the house in a fancy way. Every part of the tran... Leggi di più
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Placed a large online order for birthday and Christmas presents. It arrived on time (faster than expected even) and beautifully wrapped. As a Japanophile (is that the right word?!) and lover of unusua... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Foundland is a London-based store offering Japanese and Korean gifts, homewares, and design-led finds from around the world.
Informazioni di contatto
98 Weston Park, N8 9PP, London, Regno Unito
- hello@foundland.com
- foundland.com
4,9
Eccellente
1K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The ceramics I ordered were delivered…
The ceramics I ordered were delivered promptly and in perfect condition.
6 marzo 2025
Risposta di Foundland
Thank you for your positive feedback! We're delighted your ceramics arrived safely and quickly :)
"Exemplary" is the word that comes to…
"Exemplary" is the word that comes to mind. Every detail was impeccable from Foundland —from the box seal to the exquisite wrapping, the perfectly thought-out packaging, and the handwritten card. We absolutely loved it!
6 marzo 2025
Risposta di Foundland
Thank you so much for your wonderful review! We're thrilled you enjoyed every detail of your experience and truly appreciate your kind words.
Risposta di Foundland
Thank you so much Maisie!
Easy ordering,very prompt delivery as…
Easy ordering,very prompt delivery as order was for an imminent birthday present!
20 febbraio 2025
Risposta di Foundland
Thank you so much Christine!
Amazing customer service when I wanted…
Amazing customer service when I wanted to add to my order I got a fast reply.
Lovely products as always and packaged really beautifully in the box.
12 febbraio 2025
Risposta di Foundland
Thank you so much Becks!
I ordered one item last month in…
I ordered one item last month in January but I haven’t received it yet.
That’s so bad
3 febbraio 2025
Risposta di Foundland
Hi Masako,
We're really sorry to hear that you haven't received your order yet. We always aim to provide the best service (as you'll see from other reviews) and would have loved the opportunity to help resolve this for you. Please get in touch with us directly at hello@foundland.com so we can look into this right away.
As a small business, reviews like this can have a big impact, and we truly value open communication so that any issues—often related to courier delays—can be sorted out promptly. We appreciate your feedback and look forward to resolving this for you, and hope that you might reconsider leaving this review.
Thank you
Arthur
Unique items, fantastic customer service!
Unique items, fantastic customer service!
Looking for different birthday gifts for my husband and Foundland delivered! Good choice, beautifully packaged and delivered quickly - what's not to love!
15 gennaio 2025
Risposta di Foundland
Thank you for this lovely review Adelle!
My gorgeous tiger arrived perfectly…
My gorgeous tiger arrived perfectly gift wrapped. I love him
13 gennaio 2025
Risposta di Foundland
Thank you so much Wendy!
Risposta di Foundland
Thank you so much Caroline!
Risposta di Foundland
Thank you so much Stephen!
Unique - great experience
Placed a large online order for birthday and Christmas presents. It arrived on time (faster than expected even) and beautifully wrapped. As a Japanophile (is that the right word?!) and lover of unusual gifts I was delighted. Maybe one day I’ll manage to visit the shop in person, although there are so many nice things it might bankrupt me. Recommended!
24 novembre 2024
Risposta di Foundland
Thank you so much Naomi! We’d love to see you in person one day :)
Lovely products
Lovely products, delivered promptly, beautifully wrapped and with hand written card. Will definitely visit again. Happy Christmas.
24 novembre 2024
Risposta di Foundland
Thank you so much, and have a wonderful Christmas!
Unique Products and Exceptional Service
I was so delightful to receive my parcel, all the items were lovingly wrapped with such an eye for detail. Was actually purchasing gifts for others but felt like I had received a gift myself, such care and detail had gone into packaging, even a wax seal and beautiful handwritten 'thank you for your custom' card. Really impressed, arrived quickly and personalised service. I will definitely be ordering again. Thank you Foundland
5 novembre 2024
Risposta di Foundland
We really appreciate you taking the time to write this lovely review Elizabeth. It means a lot to us that you had a good experience :)
Risposta di Foundland
Thank you ever so much Clare!
Risposta di Foundland
Thank you so much Stacey!
Prompt service and superb quality
Prompt service and superb quality. Love the handwritten note of thanks.
30 ottobre 2024
Risposta di Foundland
Thank you so much Penny!
Your choice of stuff’s my choice of…
Your choice of stuff’s my choice of stuff ~ 10/10 . . . And saves a trip to Japan.
28 ottobre 2024
Risposta di Foundland
This is so kind of you Kim!
Risposta di Foundland
Thank you ever so much Jane!
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