I purchased a gul zero dry suit just over a year ago which recently failed in both feet. I called up force 4 chandlery and was waiting for a response from Gul but they did not respond unfortunately. M... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I purchased a gul zero dry suit just over a year ago which recently failed in both feet. I called up force 4 chandlery and was waiting for a response from Gul but they did not respond unfortunately. M... Leggi di più
L'azienda ha risposto
I was directed to Force 4 Chandlery via Meaco. I bought the DD8L desiccant Dehumidifier, I got a free hose as a special offer which was a great free gift. It was easy to buy and the communication arou... Leggi di più
L'azienda ha risposto
I sent an emails to Force 4 on 17th July and didn't get a reply so I sent a follow up on 14th August asking for information regarding a replacement Raymarine Wind instrument which I was plannin... Leggi di più
L'azienda ha risposto
Really poor service. New item received faulty, returned 2 weeks ago, return conformed delivered by post office, despite emails with customer service saying would chase, no confirmations, no refunds... Leggi di più
L'azienda ha risposto
With over 40 years of experience, Force 4 Chandlery has built a reputation for offering products hand-picked by sailing enthusiasts for sailing enthusiasts. Our focus is on quality, reliability, and value, ensuring you can equip your boat with confidence. From essential safety gear to specialist equipment, we provide the expertise and selection that sailors trust. Everything on the website can either be found or ordered in our shops in Poole, Cardiff, Plymouth, Chichester, Lymington, Bursledon, Southampton and the Hamble, plus an enormous amount of other chandlery that we all need for our boats!
Force4 Chandlery, Waterside House, Brunel Way, GL10 3SX, STONEHOUSE, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Have a very good catalogue but ordering online can be very frustrating. Their system does not warn you when an item is not in stock and you don't know there's a problem until after you have placed the order. They need a new ordering system.
An absolute shambles, they place the root cause of the delay in dispatch of goods down to they have been too busy. No effort to resolve the issue and a continued response of "what do you want me to do, i cant help we are busy"
What ever you do, don't purchase anything from the force 4 at port hamble marina.
Yesterday, I returned an item as my rigger could not use there incorrectly supplied product.
I was treated with hostility, aggression, rudeness by Paul[ I think that was his name] and the worst customer experience, I think I have ever had.i had rang the company in advance to ensure that there would be no issues with the refund and was told to bring the invoice in, there was a delay as I had to search and find it.
They then tried everything not to return my money, even insinuating that I was a liar. I tried ringing there customer service department to complain. They Don't have one for the whole of the company and no mechanism to deal with complaints. Buyer beware. I will not use this company again.
Always have great prices And if you need that odd obscure part they can usually find it.
Very slow dispatch, take care if goods are needed. Ordered items after checking all were in stock 2 days before bank holiday, but they weren't dispatched until 6 days later (following Easter weekend). While this is a busy time, it could have been foreseen and I certainly could have been told of any delay in advance. Customer service response from Steph: "Sorry you feel this way, as you can appreciate we have had a large volume of orders leading up to the bank holiday weekend causing a small back log"
Used Force 4 last year for an order which was delivered promptly and the product was as described. Will use again.
I have ordered many items from Force4 over the years. While at one level the product range is good, they carry the stock, what many on line companies are not realizing is that the delivery standard is part of their service offering. In this case I ordered 3 items, one was out of stock. So the first two items arrived and were dropped in the "safe place" the out of stock item was dispatched one week later but taken back to the distributors depot as I wasn't in. The depot was 21 miles away where the Force4 store was only 15 and I paid for carriage!!! I wrote to them to make clear I wouldn't buy from them again, never heard anything back!
Bought a few bits and pieces form force4, who I haven't used before. Delivery was speedy, delivery was a tad overpriced with no budget option, but this was offset to some extent by the reasonable prices.
There was an issue with the non-return valves I recieved - not the fault of force4 - however they handled this perfectly and quickly - the sign of a good company, much more so than simply expediting an order efficiently
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.