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Valutata 5 stelle su 5

This vanilla ice cream is the dream dessert Ive been searching for! From the moment you open the tub, the rich, creamy aroma hits you, and you know youre in for something special. The flavor is pure a... Leggi di più

Valutata 5 stelle su 5

Happy to order again. Couldn't get over how fresh the produce was. Mushrooms and watercress was gorgeous, haven't eaten everything else yet. I was sceptical about the claims of freshness but its tru... Leggi di più

Valutata 5 stelle su 5

Excellent service, really lovely fresh food. Dearer than Tesco but then far better quality! Thoroughly recommend food to your home. So much so we recommend to our friends in Findon Valley the Hobdens,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Delivery drivers have always been so polite. Website is great as new seasonal items are added often and there is a points system which is great as already thought to save these for my Christmas shop... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di consegna di prodotti alimentari
  2. anche in
  3. Grossista di carni
  4. Grossista di frutta e verdura
  5. Mercato di prodotti freschi
  6. Supermercato

Informazioni fornite da varie fonti esterne

Restaurant Suppliers delivering to residential customers. info@foodtoyourhome.com


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

919 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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4,7

Tutte le recensioni

(919)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Excellent service, great vegetables.

18 settembre 2020
Non scritta su invito
Logo di Food To Your Home

Risposta di Food To Your Home

Dear Viktorija, thank you so much for your kind words! We are so pleased you are happy with the vegetables you received and the service. It has bought a smile to all of us. Thank you!

Valutata 5 stelle su 5

Excellent service and good quality…

Excellent service and good quality vegetables.

13 settembre 2020
Non scritta su invito
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Risposta di Food To Your Home

Thank you so much Shivani!! We are really pleased you are enjoying our super fresh food. Thank you for your support and kind words. See you again soon!

Valutata 5 stelle su 5

Excellent

Food was delivered nice and early everything like eggs, other food was still chilled ready to go straight in the fridge

11 settembre 2020
Non scritta su invito
Valutata 4 stelle su 5

Good service and produce.

Good service and delivery.
Excellent produce - just a shame that the kilo of sweet potato is one huge sweet potato - not ideal in a household of 2!

11 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Very good

I've used this company on 3 occasions and found the quality of both the vegetables and meat to be exceptional. No issues with delivery and always received a follow up email after the delivery to check if everything was OK. Very good

25 agosto 2020
Non scritta su invito
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Risposta di Food To Your Home

Thank you so much for 3 orders and we look forward to seeing you again.

Valutata 1 stelle su 5

0 stars today

If I could give this 0 stars today I would. No food delivered and it is now Saturday evening. Phoned twice and was promised someone would contact me, NOTHING. Was told to email, which I did TWICE. No response. What am I supposed to do now. Go and risk my health at a supermarket tomorrow so that we can eat. Then risk having the same food twice. They have taken the money and not provided the service. Poor show indeed.

22 agosto 2020
Non scritta su invito
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Risposta di Food To Your Home

Dear Vanessa, I am so sorry that you you experienced such a drop in our service levels. We have experienced an issue with our delivery partner in your area the day you ordered and regrettably you were let down terribly.

We are genuinely sorry this happened. We would not want this to happen to any of our customers and I assure you a full refund has been actioned and should have reached your account. Thank you for making contact, we had replied to deeply apologise for what had happened and that we had actioned the refund. I am sorry you were unable to find this message and had felt let down. This is not the standard we aim for nor what you deserve.

We have analysed all the failures that have happened and I hope you have received a message about the changes we have done.

Valutata 1 stelle su 5

Once again my order did not arrive

Once again my order did not arrive.

After the last fiasco I left it for a week and ordered a Thursday delivery because they told me Friday is a busy day. The order was confirmed for a delivery between 7am and 6pm.
Nothing had arrived by 4.30pm so I emailed them and got a reply half an hour later saying that it been delivered to the wrong address but it would be delivered the next day.
I replied stating that I was leaving for the weekend at 3pm so needed delivery by 2pm.
It is now 2.45 and I have heard and received nothing.
I won't be using the again

14 agosto 2020
Non scritta su invito
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Risposta di Food To Your Home

Dear John,

I and all the team are genuinely sorry with the fall in service that you experienced. This is not what we would want to happen to any of our customers. We experienced a significant and sudden fall in the service with a delivery partner we worked with in your area. Sadly and with genuine regret you were ended up without food. This is not the service we aim for nor what any of our customers deserve. We have given you a full refund.

Our whole team has investigated what happened that day and have made changes with immediate effect in your area. We are no longer working with the delivery company that were suppose to service you that day. We do not want any further customers to suffer as you have done. You will have received an email about the action we have taken.

Valutata 5 stelle su 5

Fresh produce, highly recommended

Fresh produce, had a somewhat big order.

Loved everything but the tomatoes, and the melons were a little over-ripe. They were gummy by the time we ate them a week later, although kept cool in the fridge, but no complaints as they were still flavorful and refreshing.

The eggs are great, potatoes, green onions, peppers and many other vegetables were lovely.

Other than the tomatoes, we really liked everything, and we were happy with our order. The staff is also great and welcoming feedback, which was actually really nice, that they want their customers to be happy; not many do that these days.

It's much safer than going to the shops these days, so we only order home. Will definitely order from them again, if was our third time.

13 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Great produce

Great produce . Good delivery too. The only thing that could make it even better in respect of the delivery would be a smaller time slot.

30 luglio 2020
Non scritta su invito
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Risposta di Food To Your Home

Wendy, we think you're pretty great! PS, we're working on delivery time slots.

Valutata 5 stelle su 5

Best quality and freshness,

Best quality and freshness,
During this uncertain times I have order all my food online, this is my second shopping and
Definitely this is the best.
I’ll recommend everything but the feta cheese and hamburgers are beautiful.

definitely this is the

29 luglio 2020
Non scritta su invito
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Risposta di Food To Your Home

We think you're the best Liliana!

Valutata 3 stelle su 5

Food to your home are really great (sadly can no longer use them)

Food to your home are really great, they're not perfect in that fact they sometimes miss items in my order, or give me something else without telling me. However their produce is perhaps the best I've ever had and the deliveries are always prompt - support is brilliant and always refunds for any issues.

I'd REALLY recommend the boneless chicken thighs, yes they're more money then a supermarket but omg I've never had chicken that good - I must have order about 9 packs of it so far and not one bit of gristle, chewy fat or anything I want to spit out - the taste and texture is perfect - I freeze it and eat later and it still tastes really fresh.

Hats off to them.

EDIT 07/09/2020
Deduction of two stars, sadly my last order was cancelled last minute and they're no longer to delivering to me, a bit disappointing I hope they deliver to my area again! As the support and produce are great.

24 luglio 2020
Non scritta su invito
Logo di Food To Your Home

Risposta di Food To Your Home

Hats off to you for being a great customer, Nathan!

Valutata 5 stelle su 5

The best

Great quality, really fresh, reasonable prices, excellent delivery. Has been my only way to get delivery on time and within a good time span during Covid lockdown. As someone shielding this has been a life line to me. I really hope that they will continue after the pandemic. Thank you to all the staff for the great consistent good service.

9 luglio 2020
Non scritta su invito

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