Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My expectations were pretty low as most high protein snacks I have tried have been tasteless and usually have a dubious texture. But these are by far the best I have tried and I've thoroughly enjoyed... Leggi di più

Valutata 1 stelle su 5

On very short notice I was advised that my order date would be changed. I arranged with them to redeliver on a different date as that didn't suit. The rescheduled order never showed up. I c... Leggi di più

Valutata 5 stelle su 5

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Foodhak’s Katsu Curry is amazing! The fresh ingredients and rich flavours make it a delicious meal. It's high in protein and low in calories, perfect for a healthy diet. The absence of preservatives... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produzione di alimenti
  2. Servizio per il fitness e l'alimentazione

Scritti dall'azienda

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

368 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

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Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Bland, overpriced, poorly managed :(

A sales person in Highbury and Islington got me to sign up, and everything they sold me on just isn’t true. The food is not flavourful, it’s actually really bland. The portions are also very small, not even enough for one person. So the promise that you’ll get healthy and tasty meals for good value is inaccurate.
My first box also has food exploded everywhere, so packaging could be improved. Most frustratingly, there is no clear way to cancel your account if you’re not satisfied. I can’t even log on to the app, as I’ve not been able to get a new password despite requesting multiple times. I’ve also tried several times to shut my account, been TOLD that my account is closed and inactive, only to then receive another notification that another order is on the way!

3 ottobre 2024
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Risposta di Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Valutata 1 stelle su 5

Many of the packages broken and…

Many of the packages broken and leaking, making all look like a unpleasant dog’s dinner. Really disappointing, this was my first order and had hoped it worked. No thank you Foodhack. I don’t see how you are going to make it…

3 ottobre 2024
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Risposta di Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Valutata 1 stelle su 5

I received different items compared to…

I received different items compared to what I ordered. The salmon bowl packaging was damaged on arrival. The spicy chicken laksa was very bland.

3 ottobre 2024
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Risposta di Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Valutata 1 stelle su 5

Will never recommend or use again

I only made one order but got charged for two. When I contacted them they denied all knowledge of this and then continued to ignore me. Plus I tried one pouch of the veg biriani and it’s gross.

3 ottobre 2024
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Risposta di Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Valutata 1 stelle su 5

I wasn’t impressed with the food

I wasn’t impressed with the food, the presentation was appalling and it seemed like what I was sold compared to what I presented were two different ends of the spectrum. The food were all in smoothie like conditions on the verge of spoiling.

3 ottobre 2024
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Risposta di Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Valutata 1 stelle su 5

terrible

terrible decision to make by far.

3 ottobre 2024
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Risposta di Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Valutata 5 stelle su 5

Good service and good food

The food is flavorsome and the portion size are right for me. I found that FoodHak responded quickly to queries raised I found them to be very easy to communicate with. Their website is fairly easy to navigate.

24 settembre 2024
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Risposta di Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Valutata 5 stelle su 5

Minty Moringa Pophaks

The refreshing mint flavours is perfect, and it pairs so well with the crunch. I didn’t expect to enjoy the moringa so much, but it adds a nice earthy touch.

I’d recommend you stock up because I finished them in one sitting.

7 settembre 2024
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Risposta di Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Valutata 2 stelle su 5

Food in a box

I'll try most things once and this was my intention for foodhak. The discount on the 1st box was very appealing after being stopped on old street...but I must say if I'd read the reviews before hand I may have reconsidered. Depending on your food palate your going to love foodhak or hate it and there's no in-between. I live in a 14th floor flat and delivery service rang my intercom and then put the box of food outside a neighbours door instead of my door.
Granted foodhak is not responsible for that but when opening the box two of the food packages were split and the food was very reminiscent of the time I was in Police custody for 24 hours. Need I say more!

13 settembre 2024
Non scritta su invito
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Risposta di Foodhak

Hi AJ,

We're sorry to hear that your Foodhak delivery experience wasn't up to scratch.

The Foodhak Team

Valutata 3 stelle su 5

Not as good as their competitors

Unclear information regarding food options.
Too few food options.
Inaccurate information from customer service.

24 settembre 2024
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Risposta di Foodhak

Hi Marianne,

We're sorry to hear that you didn't enjoy your Foodhak experience. Our food menu rotates seasonally allowing you have to new dishes to try.

Thanks,
The Foodhak Team

Valutata 2 stelle su 5

watery and tasteless

I found the meals to be watery and tasteless. They were also marketed by the sales person as healthy choices yet contain gum and additives. Have cancelled subscription.

24 settembre 2024
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Risposta di Foodhak

Hi Annie,

Sorry to hear that you didn't enjoy the taste of our food.

Thanks,
The Foodhak Team

Valutata 3 stelle su 5

Not a great first experience

Packaging of the food was terrible one of the dish look like baby food. The food didn't look appealing or tasted that great. Use by date was for 2 day after I had the food delivered. Delivery it was just left outside my front door no one checked to see if anyone was home,I was at home I'm so lucky it was still there 2hrs later when a person walking past knocked to say there was a delivery by my door

24 settembre 2024
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Risposta di Foodhak

Hi Mags,

We're sorry to hear that your delivery was compromised. Unfortunately, this sits with the courier and is something we are currently reviewing.

We are also in the process of changing our packaging for a more visually appealing experience.

Thanks,
The Foodhak Team

Valutata 1 stelle su 5

Fraudulent company

Fraudulent company. I tried logging in to cancel my account. It kept saying account not registered. I tried reaching out to them, but no response. I called my bank to cancel but they keep using other foodhak names to debit me. Horrible!

27 settembre 2024
Non scritta su invito
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Risposta di Foodhak

Hi Anozie,

This seems like an odd issue. Please email contact@foodhak.com so we can find your account and refund you.

Thanks,
The Foodhak Team

Valutata 5 stelle su 5

SATISFACTORY CUSTOMER EXPERIENCE

Food quality,packaging and timely delivery. Simply put,I got value for money spent.

24 settembre 2024
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Risposta di Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Valutata 5 stelle su 5

FOOD HAKS FANTASTIC

They always keep me well informed of when and where my delivery will be made.
They are always available to answer any queries and their food is always delicious 😋

24 settembre 2024
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Risposta di Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Valutata 5 stelle su 5

The 1-Month Weight Loss Plan - so good!

As a busy mum, finding time to eat healthy is a challenge, so I was really keen to try the Foodhak Weight Loss Program. Honestly, it’s been such a game-changer! Their plant-based meals are packed with nutrients and superfoods, and they taste so good. The one month program is great because it’s also helped me stay on track with eating healthy. Recommend if you're looking for a healthy, easy way to shed a few pounds! Or to just create healthy eating habits!

24 settembre 2024
Non scritta su invito
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Risposta di Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Valutata 1 stelle su 5

Slow delivery

The lady that made me subcribe to this has ensured me that the package would be delivered until thursday(It was a tuesday). It's monday now, and my food hasn't yet arrived. If i had been informed that the delivery would be this late, i would not have subscribed at the first place.

23 settembre 2024
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Risposta di Foodhak

Hi Hyoung,

We're really sorry to hear that your delivery experience didn't go as you'd expected. Please could you email your issue to contact@foodhak.com and we can sort out your box ASAP.

Thanks,
The Foodhak Team

Valutata 5 stelle su 5

Pumpkin Spiced Granola

I love all of Foodhak's granolas, but this is by far my favourite. I love the golden colour, the smell of cinnamon and ginger, and the big CRUNCH! It keeps me full until lunchtime, and I never feel like I need to snack if I eat this for breakfast. I like mine with Greek yogurt and fresh berries, but my boyfriend eats it as a snack straight from the pack.

19 settembre 2024
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Risposta di Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

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