Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

I will think twice about using Fonfix again. The phone has now been through multiple stages — repair, return, re-submission, and an all-too-quick reassessment — yet the original issue (the back repai... Leggi di più

Valutata 4 stelle su 5

Happy with the service, desired screen not in stock however I was offered an alternative which I accepted. Phone back in just over an hour.

Valutata 5 stelle su 5

Excellent screen repair service at Fonfix, based in Vodafone shop on Grafton Street. I dropped it in at 1pm, collected at 6pm. (Remember to bring a watch and/or back-up phone and debit card if you're... Leggi di più

Valutata 5 stelle su 5

Great service, very reasonable prices and great staff who looked after us so well as my phone needed urgent attention. We were visiting Killarney for a short break and would hightly recommend FONE FI... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

372 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 53% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

quick, reasonable price fix

They fixed my badly broken A12 for 80euro. its like brand new.

28 ottobre 2025
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Risposta di Fónfix

Hi Paul,
Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valutata 4 stelle su 5

Very fast screen repair

My phone screen was broken and they were able to fix it the same day. A bit on the expensive side but they fixed the charging port that had been a bit wobbly for a while so I don't have to use wireless charging anymore.

11 settembre 2025
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Risposta di Fónfix

Dear customer,
Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valutata 5 stelle su 5

top class

top class, picked up my smartwatch the next day after booking with them and had a newer model ( Brand new) sent out to me just over a week later

26 agosto 2025
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Risposta di Fónfix

Hi Wade,
Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valutata 1 stelle su 5

I had a repair done less than a year…

I had a repair done less than a year ago under samsung warranty and fonfix said they would guarantee the repair less than a year later the same issue arises and fon fix are asking for 624 euro to fix it i had missed call from them but tried to ring the number back amd it jus hangs up so perhaps the only way they might contact me is if I give bad review Job Number: 10510819 if that assists in someone contacting me don't get me wrist the initial repair was brilliant service fast but I need somebody to call me

11 agosto 2025
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Valutata 1 stelle su 5

Laptop screen repair

Put laptop in for screen repair and got it back completely wiped! Everything! Gone! I had windows 11 on it and now it has windows 10 so I have to go through the painful wait to download all the updates and then personalise it all again. Lost some important documents too! I am so frustrated, a complete systems wipe was not necessary for just a screen replacement and then to put windows 10 on it. I am beyond annoyed over this.

Job number 10509077

5 agosto 2025
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Risposta di Fónfix

Hi Georgina,
Can you share a job reference number.

Valutata 1 stelle su 5

I was quoted nearly 500 euro to replace…

I was quoted nearly 500 euro to replace a battery on a Galaxy S23...

The device was in very good condition but the battery had swollen resulting in the need to replace it urgently, it was just out of warranty but when they provided a job price they where asking for nearly 500 euro to replace a battery.

No other context, just 480 euro, take it or leave it. The phone isn't even worth that.

Safe to say I left it. Will be reporting them straight to Samsung for trying to gouge on what should be a simple repair.

1 agosto 2025
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Risposta di Fónfix

Hi Patrick,
Can you share your job reference number please.

Valutata 5 stelle su 5

Brilliant same-day service

Brilliant same-day service, called early morning to confirm pick-up which was done quickly, repair and delivery was done within hours. I needed battery replacement but they also fixed the battery port which previously gave me difficulty but is now working perfectly! Will no doubt be back for any further repairs.

29 luglio 2025
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Risposta di Fónfix

Hi David,
Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valutata 5 stelle su 5

Excellent!!

Very quick service, my phone was fixed within 24 hours. Adam was lovely to deal with.

7 luglio 2025
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Risposta di Fónfix

Hi Keeva,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valutata 5 stelle su 5

Excellent…it was so prompt and Adam was…

Excellent…it was so prompt and Adam was so pleasant to deal with. Would highly recommend the service…had my phone fully repaired with parts ordered in 2 days

9 luglio 2025
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Risposta di Fónfix

Hi Caroline,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valutata 5 stelle su 5

Amazing customer service from Adam

Amazing customer service when the repair wasn’t successful on the first go, Adam was very supportive and went out of his way to get my issues fixed with consistent communication and friendliness. Would highly recommend even solely based off my interactions with him.

8 luglio 2025
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Risposta di Fónfix

Hi Alex,
Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services

Valutata 5 stelle su 5

Outstanding service from Adam and the FoneFix team!

Adam and the team at FónFix were absolutely brilliant. They handled my query with genuine care, patience, kindness, and professionalism. Adam went out of his way to make sure everything was sorted quickly and smoothly. One of the best customer experiences I've had. I highly recommend FónFix – top-tier service!

2 luglio 2025
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Risposta di Fónfix

Hi Lynn,
We appreciate you taking the time to leave a review about us thank you for your kind words

Valutata 5 stelle su 5

VERY GOOD CUSTOMER SERVICE

I came with broken screen in galaxy z6 flip. Adam Morton in front desk was very helpful he sorted my phone in the same day .
If anyone has trouble with phone let they come to FONFIX and they will sort it straight away .
Thank you again

25 giugno 2025
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Risposta di Fónfix

Hi Jakub,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valutata 5 stelle su 5

Very fast and professional repair

Very fast and professional repair
Adam Morton , the Front Desk Coordinator was extremely pleasant, helpful and knowledgeable.
A very positive experience.

20 giugno 2025
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Risposta di Fónfix

Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valutata 5 stelle su 5

Professional service from start to…

Professional service from start to finish. Adam is an absolute gentleman and very professional and knowledgeable. Great customer service. The work to my device was also flawless and was a very quick turnaround. Highly recommended.

6 giugno 2025
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Risposta di Fónfix

Hi Ray,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valutata 5 stelle su 5

exceptional company

exceptional company
i had an ongoing problem with the nfc facility on my mobile phone.fonfix replaced the unit with a brand new unit.no questions asked.unfortunately this unit developed the same problem and i suspect fonfix contacted the manufacturer and managed to get me a new upgraded model.somebody in fonfix would appear to have worked very seriously on my behalf to arrange this for me.i am so grateful to everyone their for their help and understanding.the system for collecting and replacing my unit worked second to none.this company deserves not 5 stars but the milky way as a rating.once again many thanks to everyone involved in helping me. Aidan McArdle

20 giugno 2025
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Risposta di Fónfix

Hi Aidan,
Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valutata 5 stelle su 5

Simple and no hassle experience

Adam was an utmost professional and brilliant help in overseeing my phone repair. Quick, straightforward and easy process. Would recommend.

19 giugno 2025
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Risposta di Fónfix

Hi Eoin,
We appreciate you taking the time to leave a review about us thank you for your kind words

Valutata 5 stelle su 5

Adam is exceptional at his job

Adam is exceptional at his job. I’ve never experienced customer service as good as his. He was so helpful and resolved my issue personally. If every customer service experience was like this life would be so much easier. Thanks again Adam!

18 giugno 2025
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Risposta di Fónfix

Hi Ellen,
Thank you for taking the time to review our business, delighted you were happy with our services.

Valutata 5 stelle su 5

Super Good Experience

The overall process was super quick. The front desk consultant, Adam, was very helpful and took in my Samsung Galaxy Buds FE and got it back fully fixed with the buds replaced in 1 day. This will be my first option if any of my other gadgets stop working.

17 giugno 2025
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Risposta di Fónfix

Hi Vijay,
We appreciate you taking the time to leave a review about us thank you for your kind words

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