Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Professional and prompt support! My iphone screen was badly smashed and I struggled with day to day tasks. Faisal immediately took care of the problem and repaired my damaged phone with as less time... Leggi di più

Valutata 3 stelle su 5

While they fixed my laptop, my laptop’s keyboard lights stopped working. Also they lost my laptop charger and gave me a replacement. But my laptop charger was for Australia, and had a converter plug.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'd never cracked my Samsung screen before & my insurance wanted to replace the entire phone whereas I just wanted the screen fixed so I wouldn't lose all my data. The price shocked me a... Leggi di più

Valutata 5 stelle su 5

I want to express my deepest gratitude to Faisal and his team for the incredible work they have done. Recovering the data from my old phone was so important to me as it held such sentimental value... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Officina di riparazioni elettriche
  2. Servizio di recupero dati
  3. Servizio di riparazione telefoni

Informazioni fornite da varie fonti esterne

We don't like to rest on our laurels and we constantly want to improve ourselves. That's why we want to hear what you think. So please tell us what we do well and more importantly, how we can get better.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic!!!!!!

Really easy service, quick and put me at ease. Great location at Liverpool St. especially as my office was around the corner they went that extra mile and picked it up as they were going past my building and as I was on leave and one of the staff members lived near me went that extra mile and dropped it to me. Cannot recommend them enough. Cost wise were reasonable. Thank you again N!

6 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Kept me very well informed during the…

Kept me very well informed during the few weeks it took to repair my laptop (had to wait for a battery to be shipped from abroad). Once repaired, they shipped it to me next day delivery for a very reasonable price. Really great service.

Thanks also for the Bounty bar included with my laptop, fone doctors. But if you think a cheap treat would influence me to use your services again.....

...you're absolutely right!

13 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent, reliable service every time.

I first used Fone Doctors last year to replace my broken screen and their service was very swift and reasonable priced. So when my phone sustained a bigger damage, I reached out to them again without hesitation. And even though the touchscreen function had become completely unresponsive, they were still able to salvage all my data, exceeding my expectations. A big thank you to Faisal and his team for their patience throughout the whole process, resilience in doing their absolute best and a very professional, yet personable, approach!
Konstantinos, May-June 2023

23 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Faisal has been more than excellent!

Faisal has been more than excellent, broke my phone screen as an emergency and barely made it to the shop after closing time. He was about to leave but when he saw how stressed I was as my phone had lots of unsaved numbers that I needed to get in touch with he was more than happy to stay beyond working hours and fixed my phone. great service. time-efficient and brilliant customer service for descent and low price not to mention they offer NHS discounts! highly highly recommended and Thanks again. Mashallah great service and professionalism from everyone in the shop. shout out to johnny too :)

13 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing service.

Amazing service.. I broke my screen yesterday, I called them this morning, they came less than 1 hour to collect to my work place and bring it back. Phone in perfect conditions. I highly recommend them. Thank you guys!!

24 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Simply the best

Having used numerous phone repair companies over nearly 30 years in the business communications sector, I feel I am qualified to say that Fone Doctors is in a league of their own. They not only do a 1st class job, every time, but are a pleasure to deal with.

28 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Extremely Impressed

Device:Google Pixel 4
Symptoms: completely dead and wouldn't charge
I was asked by a friend living abroad to get the phone repaired as there was no support where he was living.
The authorised Google service company in the UK were unable to help (they had to use original parts and Google were no longer supplying) and could only suggest taking it to a local shop. After a quick bit of research I decided on fonedoctors - their excellent reviews and easy accessibility made it an easy choice. They tried extremely hard to fix the phone, communications were clear and timely, and their "NO FIX, NO FEE" policy is unsurpassed. Ultimately, the phone was too far gone to be repaired economically (dead processesor) but I have absolutely no reservations in recommending fonedoctors.

24 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Definite recommendation!

Nothing but good things to say about Fone Doctors! Efficient and professional repair services with a friendly smile! Thoroughly recommend these guys.

19 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Great service even if they couldn't fix it.

I sent them my Pixel 4a that went into the sea. It'd been through the normal, shutdown and rice for a while I got back to shore, but with water in the lens I was never hopeful.
Still they gave me advice to try before I sent it in and then took it on and came back with a quote to get it fixed and working despite the clear damage they found. As it was, I couldn't justify the cost (which was fair) and so they arranged to dispose of the phone and didn't charge a penny for their time and efforts.

Would recommend again to friends and family - or to you. I guess they are most value if you're in london and can drop it in, but I sent it and it arrived just fine.

29 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Phoned the Tuesday

Phoned the Tuesday, can you my office Wednesday morning. New battery fixed in my phone battery, in my reception took 15 minutes. Brilliant great service, great value and will stop charging my phone overnight. Would recommend

16 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service from Faisal at…

Amazing customer service from Faisal at the London Bridge branch. Couldn't ask for a better service, quick, professional and friendly. The phone looks better than ever. Tom kept me updated and was very efficient and thanks to Bailey & Sohaib for such a good job on the phone. If I drop it again I will defo be back. No 1 company for fixes in my view. (I asked for their names as I was that impressed)

24 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Great service and people!

I had a great experience with the Fone Doctors. My phone had unexpectedly died without it being backed up, I took it to the Apple Store and they couldn’t restart the phone. I decided to take it to the Fone Doctors at their London Bridge shop, they were kind, nice and efficient and gave me a number of options on what I could do depending on the extent of the damage. They called back two days later with the result and I was able to pick the phone up later that day.
I would 100% use Fone Doctors again, kind, knowledgeable, efficient.
Thank you Fone Doctors!

18 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

fone doctors

I bought a phone through ebay, which has arrived chipped on the edge. I work close to Fone Doctors, so I asked them on the phone if they can help me. The phone was gone with Bailey and I was worried if I will ever see it again, but in 3 hours it came back and a case as a present. So nice and efficient service. Thank you guys.

13 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Very professional

Very professional, great staff, quick turnaround, surprisingly for a company they don’t try to rip you off and offer you if possible the most cost effective repair first, doesn’t use cheap sh…. materials Like a lot of these phone repair companies, would I use again ? Definitely, absolutely brilliant

12 gennaio 2022
Valutata 5 stelle su 5

The team were fantastic and quick

The team were fantastic and quick. They kept me updated on their progress and slotted me in the same day. They were polite and the phone is better than ever. I am really grateful to them for their amazing work. I also really appreciated the choco bar at the end!! Amazing service. I highly recommend these guys!

14 dicembre 2021

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più