Habe Ende Juli bestellt und am 14.08 dann die Email erhalten dass tucktec.eu ein Insolvenzverfahren eingeleitet hat. In der Mail war noch die Rede davon dass man in der Folgewoche mehr Informationen... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Finger weg von Tucktec.eu !!! Ich habe Anfang Juli bestellt. Nach 9 Tagen wurde angeblich versendet, ohne Tracking Nummer. Nachdem ich mich nach 12 Tagen nach der Lieferung erkundigt habe, bekam ich a... Leggi di più
I took the plunge (figuratively) late last summer after hearing about a friend's #tucktec. It did not disappoint! Easy to assemble, transport (no roof rack struggles!), sturdy and stable, checks all t... Leggi di più
L'azienda ha risposto
Awesome portable kayak backed up by excellent customer service! I was searching for kayak solution with portability and usage - Tucktec checks all the boxes for us. We have two 10' 2023 Tucktecs. Easy... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Discover The World With Our Folding Kayaks And See The Difference Store Anywhere. Take Anywhere.
Informazioni di contatto
201 E. Cox Ferry Rd. Unit A, 29526, Conway, Stati Uniti
- +1 855-TUCKTEC
- shop@tucktec.com
- foldupkayaks.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Tucktec is AMAZING!
Before I owned this folding kayak, I had no real access to kayaking short of renting one. Now, I can fold her up, put her in the back seat of my car, drive to the nearest river or other body of water and get paddling! Tucktec is excellent with customer service. They aim to please, and if there is ever an issue, they strive to resolve it fast as lightning. I love the independence and freedom I now have to get exercise, peace and soak in the beauty of nature from the water!
Overall performs fantastically, easy to set up
1st off customer service is very responsive, the 1st time I contacted them about shipping questions they got back right away, the 2nd time I contacted them about a part I had questions on they sent out a new part within about 2 hours, no questions, and then they sent a follow-up email. I took my Tucktec out on clam bayou it was excellent. The only thing that was confusing for me was the seat installation, in the 10 foot 2023 video you can't see it well so watch the 8foot video, it shows it a little better, the installation was quick and easy, the instructional videos are "Barney style" as they say in the Navy. This is perfect for a spontaneous kayaking trip after finding some hidden gem hiking, I'm a small person, I'm 5'3", I got the 10foot pro but honestly considering getting a regular 8 foot to ruck with so I can ruck and kayak. FYI the canvas bag fits the base stuff kayak & paddle but if you get the stabilizers, and life vest pack you will need to either tie it to the outside or us a separate bag, I use my old seabag from the Navy for the accessories. Overall performs fantastically, easy to set up, strongly considering getting another to kayak with my kid, I am disappointed the purple was discontinued 😞.
Best purchase ever
Best purchase ever! Easy to transport. The team are very responsive! I purchased back on July, after my third launch I lost one of the stabilizer end caps and they send me a replacement right away! I am in love with my tucktec!
Recently purchased my Tucktec
Recently purchased my Tucktec.
Made in USA, very durable especially considering the weight.
Packs down pretty small, makes for easy storage. Light enough I was able to pack it in a few miles to paddle a remote lake.
Considering the price, this is a no Brainerd if you want a folding kayak!
New member of my family
Like most, I was skeptical about a foldable kayak. Finally decided to give it a try, mostly because there are great return policies. After my first time on water, I decided I would keep the kayak. In my second trip, I really bonded with my kayak and named her “Ruby” (she is red) on my third trip, I decided this kayak gives me the ultimate freedom to get on the water whenever I want, with or without others. Ruby is now a permanent member of my family. I have figured out all the little tricks to make assembly and folding easy. And now matter what, it is much easier than transporting a hard side kayak. Ruby is fabulous on the water. Floats well, tracks well, has plenty of space, and makes me happy! I am thinking of getting another one so I can take friends and let them try out their own Tucktec. #Tucktec
Absolutely love my TuckTek Kayak…
Absolutely love my TuckTek Kayak…
1. Because it folds up and i can fit it in my car
2. Because it’s lightweight
3. Because its very sturdy
4. Soo easy for spur of moment kayaking trips/moments
5. Customer Service is one of the best i have experienced… really fast, competent and kind. I sent an email and my issue was resolved in less than a half hour ❤️👍🏼
Perfect for me!
I was looking for a way to be able to get out on the lakes without needing help to load and unload. Tucktec for the bill perfectly! At only 28lbs I(65f) can easily lift it myself and it folds up and lays in my back seat!
To be honest, I did have a couple of problems. But their Customer Service department is great; quick to respond and solve any problems.
I love how sturdy and stable my Tucktec folding kayak is. Now, I'm no daredevil. This is not a kayak you'd take out on whitewater. But, it's exactly what I was searching for! And it only costs about half as much as the other folding kayak brand.#TUCKTEC
Outstandingly tough
Outstandingly tough, simple to transport kayak with great customer service backing it up. less hassle on land=more fun on the water. I just purchased another to share! #Tucktec
Tucktec makes it easy
My husband and I got tucktecs for each other for Christmas and it was the best gift we've ever gotten. Being on the water is like a little vacstion, the boat is stable, spacious, light and easy to store. After the first two assemblies, it took us minutes to put together. We get to take our kayaks everywhere in our Mazda 3 without a rack!
Excellent customer service!
When I was deciding on which foldable kayak to buy, I called Tucktec with a bunch of questions and they were so patient and helpful. I decided to go with a 10-ft pro Tucktec, and love it so far. Their customer service is excellent, and they also are very active in their Facebook customer service account, lending helpful hints and answering questions.
I am a senior woman, and can now fold the Tucktec in just 3-4 minutes. I am so happy to have a kayak that I can fold up and fit in my small compact car.
Windsor Ontario Loves TuckTecs!
For about 2 years we have Inflatable kayaks, but they always felt more like a beach toy than anything else. (Not that there's anything wrong with a beach toy)
A couple of weeks ago, we recieved our 10' TuckTecs and wow, do we ever love them. Stable, sturdy, fun, yet easily set up and broken down so they fit nicely into our Kia Soul.
They are also really eye catching and all kinds of folks have come up to us to express interest in them.
10/10 would buy again!
2023 model buckling, dragging their feet on refund.
I took my 2023 10 footer out and the sides collapsed, twice, with the factory seat. The return policy seemed really reasonable and I wasn't going to spend time fooling around with it seeing how many others were having issues. I didn't take photos of myself actively drowning so I guess that part's on me.
I contacted customer service, returned it, tracking shows it was delivered 8/21. I checked on the 12th and they said they were running behind but should have it processed in a couple of days. Now we're going into October. Kayak season is done out here. It cost a lot to ship it back. I just want my money back to move on with my life.
I keep hearing about the amazing customer service from this company, but l'm just not seeing it.
When I tried to ask for help initially on their own (heavily moderated) forum I was accused of making it up by some members despite many others having similar problems, then was encouraged to modify the kayak to make it usable, which is not something I was interested in doing. Then when I tried posting this review in that forum after Tucktec dragging their feet to issue a refund, it was denied and redirected to a “customer service” group that Tucktec is using to astroturf their main forum.
I just wanted a kayak to get outdoors and have some fun, not be gaslit by a company and their fans over whether I had the experience that I did or not.
Jonathan from Tucktec was quick to…
Jonathan from Tucktec was quick to respond solving my problems even on a weekend. The Tucktec boat is easy to set up, lightweight to carry, and tracks well in the water. This a great boat for people with limited storage space. I prefer this kayak over my inflatable. I would recommend this boat and company.
Stay away
So. from 5-10 business days to 20-30 business days
After reading of buckling and people making their way to shore, I decided to cancel the order.
-That took 8 emails.
-A paypal case in the resolution center
-3 weeks
first got told : we'll reply within 48h.
then: you'll hear about us next week
then : silence
Then, you'll hear about us next week
had to write : ok, please press the freaking refund button already to get the to do something.
I cannot imagine if I had kept the order going what that would have ended up like. Very glad to be done, and I won't buy one, probably ever.
You may be one of the lucky people that have no problem. I wasn't, and I haven't even touched the product. Good luck
Complete trash
Complete trash. My Tucktec broke on only the 3rd time using. Entire seam cracked and split like tissue paper. All I want is my money back and they want to send me another terrible kayak. Stay away from this company and their kayaks.
Bought my tucktec in February
Bought my tucktec in February. Didn't get it into the water till May. But now the end of August it's been crazy I've been in the100s of times.and have sold at least 5on the spot love this product
Unethical Censorship and Deleted Reviews
My experience with Tucktec Folding Kayaks has been nothing short of frustrating and disappointing.
Not only did I encounter multiple issues with their defective 2023 design, but I also discovered that the company engages in unethical practices by banning and censoring users who express concerns, even if they do not violate any rules or guidelines. To make matters worse, Tucktec also filters negative reviews on their own website, further obscuring the truth from potential customers.
Let's start with the alarming practice of banning and censoring users. Tucktec Folding Kayaks seems determined to create a false image of customer satisfaction by silencing anyone who dares to voice negative feedback. Even constructive criticism is met with swift and unjustified actions, leaving dissatisfied customers feeling unheard and disregarded. This heavy-handed approach is not only unethical but also undermines the trust we should be able to place in reviews and opinions.
Adding insult to injury, Tucktec takes their censorship efforts to another level by deleting or filtering negative reviews on their own website. This manipulative tactic aims to create a facade of unwavering positivity around their products. By erasing genuine feedback, they deny potential buyers the chance to make informed decisions and perpetuate a misleading narrative about their product quality.
My personal experience with Tucktec's 2023 design only served to confirm the validity of negative reviews. The kayak I exhibited a range of flaws, from faulty construction to subpar material changes. These defects compromised not only the performance of the kayak but also safety during use. Despite attempting to reach out to Tucktec for assistance, I was met with silence in regards to censorship, further highlighting their lack of accountability.
Considering these egregious practices, I strongly caution against trusting Tucktec Folding Kayaks. Their ban and censorship of users who express legitimate concerns, coupled with the deletion of negative reviews on their own website, raise serious questions about their integrity and commitment to customer satisfaction. Instead, I urge you to explore reputable alternatives that prioritize transparency, open dialogue, and the provision of reliable products.
In conclusion, my experience with Tucktec Folding Kayaks has revealed a troubling pattern of unethical behavior. Their censorship tactics indicate a company more interested in maintaining a facade of satisfaction than addressing genuine concerns. As consumers, we deserve transparency and honesty. I advise you to approach Tucktec with caution and consider supporting companies that value customer feedback and prioritize product quality.
My sister and I kayak on rivers
My sister and I kayak on rivers, creeks and lakes in Minnesota and Florida. We love our kayaks and want to buy more for family to come with. Easy to transport, assemble and carry. This is our second year of owning tucktec kayaks.
Customer since 2021, three different generations of tuckyaks
I am an outdoor person and love paddling "in the wild". Not always is a car-accessible launchspot close, and I also want to be ready whenever I like to, having great opportunities close to work. So I was looking for a portable solution that fits into the trunk and can stay there, to be ready when needed, and can be easily carried a mile or so if needed. I excluded inflatables, as they are slow and moreover get poked easily in swamps, mangroves and areas with a lot of branches, debris etc, and you don't wanna capsize in the Everglades. Basically, I wanted the performance of a hard-shell that doesn't easily crack and great portability. I bumped into tucktec in 2021 and since then am the proud owner of 4 tuckyaks, three different generations. All yaks are fantastic and do exactly what they promise, and the company continuously improves, so the newer ones are even better. Even now after hundreds of usages (and folds), all year round (living in South Florida) all four yaks are still in great shape, never had an issue and never needed repair! To go for tuckyaks was one of the best buying decisions I ever made, a truly great product. The company is very transparent, cares about customer relations and enjoys getting feedback from customers. If you ever have a question, they get back to you in no time. The yak itself is very stable, probably the most stable kayak I ever used, as it is very wide, so carrying gear, turning around or even standing up is easily doable. It is still a recreational yak, and as such of course not that fast like ocean kayaks or other performance trimmed yaks, but with its 10 feet length it is optimal for mangrove tunnels and narrow passages, as it is super flexible and easy to maneuver around. Also it handles wakes from boats passing by without any problems and keeps you confident even in rough waters. A truly great product for calm and semi-calm waters (as it is an wide open yak with no sprayskirt), rivers, lakes, swamps or intracoastal waters that I can highly recommend!

Risposta di Tucktec Folding Kayaks
We love these foldable kayaks
We love these foldable kayaks, the Tucktec company, and the community!
Seriously, these kayaks are easy to assemble, lightweight, easy to transport, sturdy, durable... and not to mention affordable! The tucktec team is fantastic and has unmatched customer service- I've never seen anything like it! We are super grateful that this company has made kayaking accessible to us. Get the Tucktec, join the community, and get on the water and have some fun!

Risposta di Tucktec Folding Kayaks
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







