FLX Bike Recensioni 

I got the bike about two weeks ago so far I love the bike a lot. Even it took a long time to get it but overall it is a nice bike and going up in the hill area is such a ease.

Love my bike! Can’t blame them for shipping delays during Covid! Love it and worth the wait.

It took a year to get it, some delays due to FLX not expecting such high volume sales AND other problems they didn’t anticipate, not the least of which the pandemic (delays in parts, factories closed, etc.)

Ultimately very easy to assemble, solid quality and build!

Received my FLX BM Pro late December 2020 (I'm in New Zealand) and it's great! 3 months late but that is more than reasonable given we are in the middle of the worst pandemic in modern history... I think the team at FLX are genuine, and were victims of their own success in terms of production logistics - but as a long-time backer of Kickstarter and Indiegogo, 3 months is nothing! (yes I'm looking at you Park & Diamond helmet, and you too Rockwell Model T Razor...)

Great fun and super versatile as a modern single-speed commuter. And the matt black is a gorgeous colour. (P.S. - If I could rate the name separately I would give it a single star - so sleazy! I'm glad you can't actually see it unless the bike is upside-down!)

My FLX trail was fun for a few months but quickly so many things started falling apart. I can’t recommend it because my bike became nearly useless after the battery pack fell apart.

I got the Babymaker E Bike thru a crowdfunding campaign. The bike arrived with a minor delay compared to other campaigns. The bike itself is top notch and hi tech. I could not be happier.

Bought Bike in March based on Sept delivery - still not arrived and estimated now to be Feb/Mar - but probably that date will be missed too.

No word past September, then constant delays, with either no information or updates with no real information. Yes there are some reason for delays, like Covid, which now is causing shipping delays, but most of the delays I think are due to bad planning and lack of experience. That I can forgive if they were upfront and honest to their customers about what is going on, but that isn't the case.

When you ask questions on FB group, Moderator deletes your posts and bans you from group, and makes out you are a trouble maker.

They are great at PR and answer your questions, straight away when you are looking to buy, but one they get your money, you don't hear from them.

Hadn't delivered any orders outside of US, and they were already concentrating on making more money by offering other products.

Worst purchase experience I've ever had - definitely won't be buying anything from this company again, and wouldn't recommend to anyone in future, even if the bike is great!! It's just not worth it.

Die Firma hat auf alle meine Anfragen stets schnell und kompetent geantwortet.
Für ein Indiegogo Projekt ist die Wartezeit durchaus erträglich.

Don't walk away from FLX...Run! Run as fast as you can. I received the bike about a week ago. I've ridden about 150 miles. I'm not impressed at all. Total waste of money. In addition, the customer service is awful. FLX does not respond to emails quickly. The worse part is Evan Teed, the moderator of their FB Group. He deletes your posts and talks down to you. I have been banned from their site for no reason. Very unprofessional.Stay away from FLX.

Got my bike after waiting almost a full year, though I was expected to have received it within 6 months initially. Looks sweet though, and rides pretty good too. Unfortunately, the shipped me a bike with a blown master cylinder, so the back brakes didn't work. I notified them of the problem, and they shipped me a new brake line, but 8nformed me that instalation was on me. Had a pretty helpful video, but I still messed something up and it still doesn't work, and there are no shops anywhere near me who want to touch it because they aren't used to working on brakes like these (which are actually really quality brakes, to be fair.)

After waiting a year for a brand new bike, im disappointed that i immediately had to work on it. I still ride it, but only use the front brake. If I could do it over again, i would buy from a local shop so I could make sure the bike wouldn't have problems, and would have somewhere to go if it did.

I own two FLX ebikes, the Blade2 and the Babymaker. Ordered the BM while researching eMTBs and then shortly thereafter ordered my Blade2. I’m not new to ebikes having ridden an iZip Dash and a Haibaike 9S enduro. The Blade came on time and is a great bike, everything I wanted. The BM was three months late which was no big deal, however the moderator on their FB page is enough to ruin any relationship with the company ... not a path to choose in this era of heightened customer service. It seems they have recently sidelined him, hence my four stars. Would be five stars if this gentleman and I had never crossed paths, maybe two or three if he was still around.

FLX and Miles brand are nothing but marketing companies, sleazy

I've been able to witness through several of their campaigns now-the face of these companies isn't what he portrays (as seen in his YouTube videos, he's challenged at assembling his own bikes)-he does a good job at selling hipster t-shirts if you're interested though.

I ordered 2 bikes from FLX, and after 14 months.. you read that right, after 14 months I have finally received both of them. Sadly there are plenty of others who are still waiting.

FLX relies heavily on marketing to push their bikes to consumers. I fell for the trap easily. FLX has never been upfront about their delays, they have broken many promises to their backers- they promised original backers updated LCD screens and never followed through- telling buyers to read the fine print.

Babymaker bikes has an official Facebook page for their group. But any negative comments quickly got you banned, hence an alternative FB page was created "official Babymaker owners" with over 1500 disgruntled, banned or otherwise discarded riders that sought peer support for their bikes rather than the company itself.

FLX loves the money that they made during the pandemic, there is no loyalty to their customer base. If you order from them, be ready to be on your own, despite the numerous promises made by Rob and his team.

Before you purchase a bike from FLX, I would encourage you to take a look at all the other bikes on the market. These bikes are being produced in China and there are plenty to pick from.. for much cheaper and with some companies you can get your bike in a week.

Don't be disillusioned by their specs.. they claim 50 miles range on their bikes, I have 2 of these and haven't seen any range remotely to that end, unless you set the assist to minimal and ride downhill in a hurricane.

Rob personally challenged my review of this bike to have the review removed and then emailed me asking me to rewrite my previous review. Rob, if your reading this- I hope you enjoy the new review. I could feel the love you have for your backers by the unanswered emails, by the broken promises of upgrades, the "revised shipping delays" and the banning from your FB page... With the BM 2.0 due any day now, FLX is on a mission to cleanup their image on social media, don't be fooled like the 1.0 backers did. You can find a better bike for less and a far superior customer experience. This is my honest, unbiased review. Thanks for taking the time to read it!

I gave my contribution to Indigogo about a week after the campaign began, with the expectation that I would receive my bike with an estimated delivery date. I got it and I love it, and it was only a few weeks later than their estimate. FLX gave weekly updates on YouTube about the progress, and that's unheard of in crowd-funding projects.

The display was damaged in shipping and I contacted FLX customer service immediately. They responded within 48 hours, and I received a new display 12 days after I had received my bike! Great company and great service in this dumpster-fire of a year!

The main issue is customer service. I can't rate the quality of the bike bought via an indiegogo campaign because it's not yet been delivered. The initial estimate was September. Delays on crowdfunding campaigns are not uncommon for new companies. This one is not and let everyone know that 'this is not our first rodeo'. Alas delays now looking closer to a 6 month or so which makes it around a year since they happily received my money. That's not cool.

Explanations as to causes of delays have offered inaccuracies (claims that they were awaiting an importers license to Australia when NO such license exists for imports to Australia).

Customers who dare question causes for delays are verbally attacked by their Facebook Admin Evan who calls people liars, then deletes their comments and bans them from posting. This has led to the rise of an alternative FB site where people can share their ideas, frustrations and positive ride experiences where the US customers have been lucky All other locations seem to be delayed.

There's rumours now that FLX might be about to run another crowdfunding campaign. That starts to feel like a giant PONZI scheme where one campaign is used to fund another. I hope that is not the case. Apparently our bikes are now 'on the water' as of today which will mean about 6 weeks before potential arrival. I'm hopeful but not confident. The bike is apparently pretty good. Pity the FLX customer service is appalling and based on my experience I'd not recommend them.

Love my FLX Babymaker Pro. Placed my order on Indiegogo in April 2020. Got the bike in November. It was worth the wait given the Pandemic and all. I've had several 20 mile rides and I love this bike! Plan to ride the Pacific Coast with it in 2021. This is a quality bike for the price.

They get a 1 star because I backed them on indigo after falling in love with their "Sterling" model. Now it's more than 4 months late and on top of that they changed color schemes last minute without telling everyone. Oh and they also went back on their word on the Display because at first they said if a certain number of bikes where sold, all bikes bike display would be upgraded and now they're saying that most won't be getting the free upgrade but can buy it on their website. Scammers for sure

I am waiting for my Babymaker Pro. I wrote some emails, got response after 48 hours. Always nice and informativ answers. All questions answerd. I am from Germany and know what ist good customer service. This is nearly as perfect as here in Germany.
Not received my bike yet, but that’s crowdfunding. Looking forward to get in in Feb.

Keep up the good work, looking forward for the next update.

I bought the FLX Babymaker bike during the initial Indiegogo campaign. It arrived a month later than they planned but I got at least two notifications a week after they were in the production/shipping phase. I continue to get one or two updates a week. I don't understand all the negative reviews about customer service responses. I sent two emails on two issues and got a response in a day or two. There is a ton of information constantly updated on their Facebook page and their website. FLX is one of the best companies I've seen in regards to their information sharing and customer service response. I've not been able to ride my bike more than once as it's winter and cold here in Chicago, but the bike is solidly constructed and quite beautiful. Please don't believe these bad reviews about FLX customer service.

People that I worked with to solve a problem I had with the order are no longer with the company. This was a customer service rep and her Supervisor.
Additionally I was told that there was no record of my problem, no record of any of my communication with the two employees, or that they were going to rectify the problem. Still waiting ! ! ? ?