FluxMotion Recensioni 

157
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

One of the only options for a deck to build a DYI LaCroix. The build quality of the deck and enclosure is exactly what they said it would be. Fluxmotion also go above and beyond to either swap out mor... Leggi di più

Valutata 5 stelle su 5

Thanks for the great deck ! Wonderful stability and fast delivery. See you next time !

Valutata 5 stelle su 5

Wow is how you have to start with this company! The product, customer service and communication and level of detail you get with your order is brilliant! Frederic can't help you enough! The product is... Leggi di più

Valutata 5 stelle su 5

Easy ordering, fast shipment, great board, super speed, super torque , great range. The company ; i had some initial small problems with the board (tyre-wobble) but i did'nt worry a minute abou... Leggi di più

Dettagli dell'azienda

  1. Negozio di pattini

Scritti dall'azienda

High performance electric skateboards. Made in Belgium. Shipped worldwide.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

157 recensioni

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4,5

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(157)

6 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

De superbes performances gâchées par un SAV déplorable et un litige injustifié

Les points positifs (Le skate)
Sur le plan des performances pures, le skate est irréprochable : la puissance, la courbe d'accélération, le carving, l'autonomie, le confort et la stabilité des trucks sont parfaits. Même à 55 km/h, aucun wobble à signaler. La qualité de fabrication de la planche est excellente.

Malheureusement, j’ai très peu pu en profiter : à peine 5 sorties sur 2 semaines avant d'enchaîner les déboires.
Le problème de mise à jour VESC
J'ai voulu effectuer la mise à jour recommandée sur l'application VESC Tool, ce qui a entraîné des bugs dangereux. J'assume ma part de responsabilité, mais il serait préférable pour l'avenir que Flux
Développe sa propre application,
Bloque les mises à jour non compatibles,
Ou ajoute un avertissement clair dans la notice dès l'ouverture du carton pour ne pas modifier la version du VESC.
Le Service Après-Vente et le problème d'eau
Le SAV est extrêmement lent à répondre : il faut parfois envoyer plusieurs e-mails pour obtenir un retour. Il m'a fallu plus d'un mois et demi pour réussir à envoyer ma planche afin de réinstaller le firmware d'origine.
À ma très grande surprise, Flux m'a informé que de l'eau s'était infiltrée dans la batterie. Je certifie sur l'honneur n'avoir jamais roulé sous la pluie ni sur sol mouillé. La planche est stockée chez moi au chaud, dans des conditions d'humidité normales. M'imputer ces dégâts et me demander de payer pour le retour était inacceptable.
C'est pourquoi j'ai finalement demandé le remboursement. Ils m'ont fait un geste commercial en me facturant uniquement l'usure du deck, des trucks, etc. Cependant, sur des skates bien moins chers (avec moteurs à courroie ouverts), j'ai roulé sous la pluie à plusieurs reprises sans le moindre problème. Savoir que cette planche haut de gamme présente des traces de rouille sans avoir jamais vu l'eau m'a fait perdre toute confiance.

La marque remet ma parole en doute, ce que je peux à la limite comprendre il doit y avoir pas mal de clients de mauvaise foi qui ont roulé sous la pluie ou mal utilisé leur planche et qui ont eu le culot de prétendre le contraire. Sauf que dans mon cas, ce n'est absolument pas ça

Lors de mes démarches, ils m'ont proposé de me rembourser 2 000 € à condition que je supprime mes avis négatifs. C'est une pratique particulièrement malhonnête selon moi. J'ai préféré perdre 500 € et n'accepter qu'un remboursement de 1 500 € plutôt que 2 000 € pour pouvoir conserver mon droit de laisser un commentaire honnête. Si chaque client subit ce genre de (proposition) en cas de problème, il n'est pas étonnant que l'entreprise conserve une bonne note globale.

Je mets 2 étoiles uniquement parce qu'ils se sont montrés un peu plus réactifs et compréhensifs sur la fin, mais je ne commanderai plus jamais chez eux.
Bilan de l'expérience :
Pertes financières : Plus de 800 € perdus (perte sèche sur le remboursement + 160 € de jantes 10 pouces achetées dans l'attente du retour).
Pertes de temps : 2 mois de beau temps gâchés et une quarantaine d'heures perdues à m'énerver.

C'est désolant quand on sait que des skates à 500 € m'ont permis de dépasser les 3 000 km sans le moindre souci. Je me dirige désormais vers une marque chinoise reconnue.

27 giugno 2026
Non scritta su invito
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Risposta di FluxMotion

Hello Lucas,

We are sincerely sorry to read that your experience has evolved this way. This is certainly not the experience we want any customer to have.

From the beginning, our goal has always been to help resolve the issue. We understand how frustrating technical problems can be, especially on a premium board.

There are a few points we would like to clarify for anyone reading this review.

The board was operating correctly before the VESC firmware update was initiated. After the update, the firmware configuration changed and the board was subsequently opened for further troubleshooting. At that point, it became impossible for us to reliably determine the remaining cause remotely.

Regarding the enclosure screws and belt tension, this is the first time these concerns have been brought to our attention. Had we known about them earlier, we would have addressed them immediately. While every board is inspected before leaving our workshop, we cannot completely rule out that a small detail may occasionally be overlooked, or that minor belt tension changes occur during transport. This is exactly why we would like to inspect the board ourselves.

We have already offered to inspect the board in our workshop free of charge. During this inspection we will verify the firmware, electronics, Bluetooth communication, remote, internal wiring, enclosure, belt tension and perform a complete functional test. Any issues we identify will be corrected.

Our priority is not to debate the situation publicly but to make sure your board performs exactly as it should. We remain fully committed to resolving this matter and hope to welcome your board back to our workshop soon.

Valutata 5 stelle su 5

Powerful

High build quality, easily inflates a SUP up to 15 PSI (i have not tried higher pressure points but it could go as high as 20 PSI).

24 agosto 2025
Valutata 5 stelle su 5

Ongelooflijke service en topkwaliteit!

Ik heb op vrijdag 14 maart een internationale bestelling geplaatst naar de VS. Flux Motion verwerkte mijn bestelling perfect – het board ging moeiteloos door de douane en stond binnen 5 dagen bij mij op de stoep. De kwaliteit is ongelooflijk hoog, en ik ben enorm onder de indruk.

Wat me echt verbaast, is hoe snel alles is gegaan. Ik heb eerder besteld bij verkopers binnen mijn eigen land en kreeg mijn items soms niet eens zo snel geleverd. Geen idee hoe Flux Motion dit heeft geflikt, maar wauw – echt ongelofelijk! Dit was een fantastische ervaring van begin tot eind.

19 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Actually for flux board kits an American company bound…

Actually for an American company bound by export regulations they do very well, I ordered the flux board kit which is quite possibly the best board I’ve owned in years
They keep you informed on your orders progress as it happens
They send via ups so your kept in the loop there as well
As I was saying the board
Enclosure is going to be able to take a knock or two, love the grip tape and the white smooth logo in the centre
I also brought the half bindings with half a mind to use them but they are quality
I thought flimsy looking but no nice thick plastic no sharp edges and a solid deck plate
Honestly people I can’t wait to get this board done and out there
Many thanks flux
Myk da greek uk

15 gennaio 2025
Logo di FluxMotion

Risposta di FluxMotion

Amazing to hear how much you're enjoying the Flux experience, Myk! 🚀 We put a lot of care into our design and build quality, so it’s awesome to see that shine through in your feedback. The Flux Board Kit is definitely a solid choice, and we're glad the ordering process was smooth for you.

Fun fact: Flux is a Belgium-based company, but we operate under the same export regulations for the UK

Enjoy the ride once it’s all set up—sounds like it’s going to be a beast! 🔥 Thanks for your support and for sharing your thoughts. Ride on! 🛹

Valutata 5 stelle su 5

good job

Pleasant experience, I recommend!

29 ottobre 2024
Logo di FluxMotion

Risposta di FluxMotion

Thank you for your kind review! Enjoy your order!

Valutata 2 stelle su 5

Post did not tracked

26 settembre 2024
Logo di FluxMotion

Risposta di FluxMotion

Hey! As already discussed through messages, shipping to Korea takes approximately 10 days. Depending on how quickly customs processes it, this can sometimes take longer. According to the tracking information we provided, the package has been successfully delivered to you.

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