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flowkayaks.co.uk Recensioni 343

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TrustScore 5 su 5

4,9

Negozio di canoe e kayak
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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I'm pretty much a novice kayaker, so I had loads of questions about what might be suitable for me etc. Tamsyn was super-friendly and super-patient, emphasising that what feels comfortable is most impo... Leggi di più

Valutata 5 stelle su 5

Very friendly and knowledge staff here. Kayakers who understand the sport and can offer genuine insight and advice. Great resource for all Watersports fans in the Midlands

Valutata 5 stelle su 5

Stuff we wanted wasnt in stock sent an email regarding the gear we wanted. It was ordered in for the following week. Staf are always friendly and knowledgeable

Valutata 5 stelle su 5

When my order was late due to a change in delivery methods they sorted it out straight away and got the item to me the next day, in time for my trip. Excellent service.

Dettagli dell'azienda

  1. Negozio di canoe e kayak
  2. Negozio di articoli per sport all'aria aperta
  3. Negozio di articoli sportivi

Scritti dall'azienda

Flow Kayaks, Nottingham are paddle sport experts and enthusiasts, retailing quality kayaking, canoeing and other water sports products from market leading brands. With a showroom in Nottingham and a busy online store, Flow Kayaks are thrilled to share our products, knowledge and enthusiasm for water sports with the UK and Irish markets. Flow Kayaks are owned and staffed by expert paddlers and we pride ourselves on our market leading advice and service! Brands we stock: Peak PS, Pyranha Kayaks, NRS, Level Six, HF Safety, Wave Sport Kayaks, P and H Sea Kayaks, Werner Paddles, EXO Kayaks, ZET Kayaks, Whetman Equipment, Astral Footwear and Buoyancy Aids, Baltic Lifejackets, GUIGUI-Prod, Jackson Kayaks, Kober Paddles, Lettmann, G'Power Paddles, Select Paddles, Grey Owl, Venture Canoes and more! Flow Kayaks were established in 2018 as the sole UK distributor for EXO Kayaks. Since then we have supplied kayak shops around the UK and Ireland with EXO and ZET Kayaks. In 2021 we opened our first retail shop in Nottingham and began to sell kayaks, canoes, clothing and equipment to directly to customers, as well as to our valued shops. Flow Kayaks have worked with Paddle UK for supporting competition events, supplied the armed forces canoe and kayak teams as well as supplying multiple canoe and kayak clubs and outdoor centres around the UK.

Our Shipping Promise

Free Fast Shipping

We ship all of our clothing and kit orders with Royal Mail Tracked 24 and 48 services. We also process, pack and dispatch your orders the same day so they arrive to you promptly. You can track your order via our easy email tracking system! Paddles and large boxed items are shipping securely with Parcel Force. Our kayaks are delivered directly by ourselves or occasionally private, trusted courier to minimise handling and potential damages.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

343 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 4 stelle su 5

Excellent product

Excellent product, unfortunately I had to follow up on the order as it still hadn't been despatched four days after ordering. The item was sent when stock was renewed a few days later so all OK, if a little delayed.

12 gennaio 2026
Valutata 1 stelle su 5

Still waiting for my delivery

Still waiting for my delivery
Called numerous of times with no response
Contacted is email and no response
Maybe giving them a bad review will make them respond back to me !

6 gennaio 2026
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Risposta di flowkayaks.co.uk

Hi Martin, thank you for your feedback. We were in contact via email shortly before this review was posted but apologies for missing the calls. We are in the hiring process to improve our capacity for handling customer enquiries whilst we also have in store customers.

Your order was placed on Monday and delivery to your address was attempted on Wednesday. As confirmed with you via email, the proof of postage shows the parcel delivery at your front door but you haven't received it in person. Unfortunately when it comes to shipping paddles we have to use a large parcel delivery specialist who don't have a customer collection depot.

Whilst we are waiting to hear back from you we have packed another paddle which we have ready to send again on overnight delivery. Of course it would be great to know if the original order was held by a neighbour or was redelivered before we ship again at our cost.

Kind regards,
Jake

Valutata 5 stelle su 5

Great service went in not knowing much…

Great service went in not knowing much about life jackets came out with one that fits like its made for me. The owner helped me choose spoke of options clearly knew what he was taking about would recomend giving them a call if you need anything. Great shop.

9 dicembre 2025

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