Passed Flip Supply in St james quarter edinburgh and popped in, the sales person there was super helpful in finding the right size and perfect shoe. Gave us lots of good information about keeping the... Leggi di più
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Scopri cosa dicono le persone
Amazing ✨ third pair of shoes from Flip Supply, will always come shop here now. Delivery & service is impeccable and very kind / helpful reply’s I.e always willing to source size or your desired shoe... Leggi di più
I purchased a pastel house hoodie on line. It was great quality I just felt it was a little bulky for me ( I’m quite short). Otherwise it was great . Nice quality item. Nice detail of an embroider... Leggi di più
Very reliable company having a wide availability of all types of sneakers including some of the rarer/limited sneakers that are hard to get hold of. Excellent customer service including secure packagi... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Flip Supply was established in 2020. We have since cemented our place in the industry and have become on of the fastest growing exclusive footwear service in the United Kingdom. We have been collecting sneakers ourselves since 2013. Over the years we have struggled to find a friendly reliable service with affordable prices. Given our passion for sneakers, we wanted to build a platform where authenticity and integrity is at the forefront of what we do. Thus we decided to make our own and Flip Supply was born! We are located in Edinburgh, UK. Thank you for visiting our store and shopping with us.
Informazioni di contatto
88 Hanover Street, EH2 1EL, Edinburgh, Regno Unito
- info@flipsupply.co.uk
- flipsupply.co.uk
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Great shop and staff
Amazing
I ordered this item with another ship and was let down. With 1 week before Christmas and no where had them, Flip saved my me.
Not only did they have them but they got to me within three days, just in time for Christmas.
Amazing company. Will shop here again.
Really good customer service top class
Really good customer service top class. Very nice people having an issue with delivery right now due to package getting lost in transit but its getting sorted out really helpful.
Fast delivery
Have a great option of stuff
Very speedy delivery
Great Customer Service
Great customer service went above and beyond when Royal Mail made an error. All sorted very quickly would definitely use again and recommend to all.
Dianne
Staff are very helpful and friendly
cann celllll
East and fast purchase
East and fast purchase, customer service was unreal! Thanks for my new shoes!
Service was quick and trainers were…
Service was quick and trainers were with me in a couple days
Good Experience
Fast delivery, good communication, nice product. Willingness to sort a problem that in the end never needed sorting.
Arbitrarily refused refund
I bought a jumper from the Edinburgh store last week which had a few stains. Because these were at the back, I didn't notice them at the store but reached out immediately by email (within a few hours of buying). Didn't get a response so went to the store to return. At the store, I'm accused of having caused those marks because I refused a bag and put the jumper directly into my backpack when I bought it... Had I taken a bag, I'm told, I would've had a chance.
(1) Now I'm very sure it wasn't caused because of my putting it directly in my backpack (of all reasons) because the stains were on the backside, which was folded in and so on the inside (ie not exposed to the backpack). Their response was dismissive. (2) Their entire argument was that I had no 'proof' that the stains were at their end, because apparently their products are always cleaned and they couldn't possibly have missed this one... So a customer needs to show proof that they slipped somewhere in their supply chain
I refused the bag to reduce waste as I usually do and reached out to them as soon as I could. Unbelievable that they hung on to that flimsy argument for a very normal refund request. It's a shame that they refused to take any responsibility for their product and their dismissive, no-way-its-us attitude was not one I've experienced anywhere. Would not go back for the poor quality and more importantly the poor post-sales service.
I also just checked that they sell that very jumper for £45 when it's available directly from the company The Pastel House for £29! For what value add!? Initially I felt short changed but now I feel totally ripped off lol

Risposta di Flip Supply
Great service and communication.
Great service and communication.
Speedy delivery.
Highly recommended.
Trusted seller
Trusted seller. Shopping faster than expected buy with confidence from these guys.
Super good service for my dunks
I got my dunks at a good price and super quick after ordering, they came within 2 days and loved the packaging
Great service
I entered the shop and was almost instantly helped with what I was after Daniel who helped me in store try on some Nike dunks was very nice and was easy to speak to we had a good chat about work and Christmas and I left the store very happy with the service I received in total the experience was top quality and all staff are very friendly and helpful would 100% shop with again in the future and plan to.
THE DOGS TESTICLES 👊
Superb from personally visiting and buying a pair of Jordon 4’s, lads in the shop were awesome and you could tell it wasn’t just a business but their passion.since then on arriving home to Northamptonshire England I have dealt with the Rory on line this time buying 3 more pairs of Jordon 4’s, everything from Rory’s knowledge, help and the delivery was faultless!
So to all you other so called business’s out there take note of FLIP SUPPLY and see how it should be run!!
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