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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Idk what everyone is crying about on here with their 1-star reviews. Maybe the company came back to Jesus—who knows—BUT I ordered my flipper less than a week ago and received it today. Customer... Leggi di più

Valutata 5 stelle su 5

Device is excellent, I can even check my cat's ID tag. Shippers lost the first order in transit, customer support was excellent, immediate reply to the query, (automatic with support ticket number),... Leggi di più

Valutata 2 stelle su 5

Het is onmogelijk om een order te plaatsen. Deze worden binnen enkele seconden geannuleerd, zowel met creditcard als iDeal betaling. Als je dan vraagt waarom krijg je alleen een link naar de FAQ... Leggi di più

Valutata 1 stelle su 5

Device screen shattered after one small drop, it is not easily repairable despite the device claiming to be modular, it requires moderate soldering skills, as well as due to having deep sunken scr... Leggi di più

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Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

35 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(35)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Device screen shattered and inconsistent usability

Device screen shattered after one small drop, it is not easily repairable despite the device claiming to be modular, it requires moderate soldering skills, as well as due to having deep sunken screws, it requires a very specific size of screwdriver to even open

For a while I tried using the mobile app remote control to work it however it constantly needs turned off and back on after it randomly stops working correctly which prevents Bluetooth from reconnecting and requires me to plug into my home computer app because the screen is broken and I can’t see the code to type in.

Support was absolutely useless as they didn’t even offer any help or offer any kind of partial refund or repair options. I can’t even reach out with a support ticket number because it was immediately shut down with “device has been opened already” and never opened a ticket or connected me with a person to begin with

20 settembre 2026
Non scritta su invito
Logo di Flipper Devices

Risposta di Flipper Devices

Brody,

I'm really sorry your Flipper Zero disappointed you like that. It is unfortunately not indestructible, but also shouldn't shatter after a small drop.

From what you describe it seems you have attempted to return the device via our self-serve returns portal, which was automatically rejected since you opened the product. Please reach out through https://support.flipper.net so our support team could help you.

- Anna

Valutata 5 stelle su 5

Idk what everyone is crying about...

Idk what everyone is crying about on here with their 1-star reviews. Maybe the company came back to Jesus—who knows—BUT I ordered my flipper less than a week ago and received it today.

Customer service was legit. There was an issue with the shipping address, I brought it to their attention (because they sent me a confirmation email explicitly asking for me to double check), they acknowledged my message(on a f###ing SUNDAY MORNING) and said should the package not arrive they'd reship it.

Not a single f###ing complaint from me. Gold star, Flipper. Gold star.

31 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Device is excellent

Device is excellent, I can even check my cat's ID tag.
Shippers lost the first order in transit, customer support was excellent, immediate reply to the query, (automatic with support ticket number), then a human follow up. Second unit was dispatched and arrived in in 7 days. Good, polite service. I can recommend the add on case 'bumper' accessory, too.

29 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam shop

Paid for product, waited 2 weeks, no status update. Requested refund, seller refused initially. After contacting bank and police, seller agreed to refund, I got my money back 1 month after placing order for product that was never shipped. They cited "stock issues" afterwards, but not once was I contacted with an order update until I requested refund.

19 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Order never arrived after waiting 20+ days

Order never arrived after waiting 20+ days,delivery estimate was 4-5 days. Support doesn't answer emails, they just send automated reply saying "please wait some more". Scammers!
Edit: Order was refunded after I contacted authorities about EU consumer rights breach.

23 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The web-page is legit

I initially had some doubts because of the low Trustpilot rating. However, I received the Flipper Zero within the expected delivery timeframe, and the support team responded to my inquiries within 24 hours.

The fact that most passive reviews are one-line-sentence, makes them look illegitimate, but they are not.

25 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

A very appreciated birthday present

I ordered a birthday present which unfortunately arrived much later than expected. However, customer service was always responsive and reassuring and in the end it did arrive! It’s lovely, works perfectly, and the person who received it was very happy. In order to plan properly, I recommend ordering well in advance, a month should be enough. Despite the delay I will definitely order from them again, as they proved to be reliable and always available :)

16 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

FlipperZero - NIET KOPEN HIER

Op vrijdag 20 juni betaald, op zaterdag 21 juni een bericht ontvangen dat het device snel verstuurd zou worden. En dat is nu 10 dagen later en geen enkele wijziging in de status of berichtgeving vanuit het bedrijf. Ik ga mijn herroepingsrecht maar eens activeren. Waardeloze service en communicatie!

20 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

scam

Ordered, got tracking number. Then some BS about routed incorrectly, missed delivery, send back to original departure country,…. Always some excuse to not take accountability.
Don’t buy it, you will loose your money.

14 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

keep away.. greatest scam ever

Ordered, paid, got a tracking code, which states "shipment registered online, but packet not handed to delivery service" support just ignores every email. forums are closed for new users, only by invite.. what else to expect? flipperzero, the product once was a great idea, but the company now is the greatest scam ever!

People, please don't waste any money on this b*s* .. even if you give some random guy 200$ on the road crossing your way, it will be worth more!

1 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

The device is mid

The devixe is okay. Alot of functionality. Unfortunately, customer service is damn near non existent. Long response times. To then be forwarded trouble shooting methods you have already tried numerous times. Even after I explicitly said thag ive tried methods. Provided proof of issues with details to be forwarded same methods. After you try to enact a warranty, they go ghost and stop responding.

21 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

When I originally ordered the flipper…

When I originally ordered the flipper zero I was informed to expect delays due to customs issues, fair enough, that is not in the companies control.

Several months later I received an update that my device was preparing to be shipped. There was a shipping number provided to me but it was never activated. I figured there were more delays, no problem, stuff happens.

I did not hear any other communication from them for several months. Eventually I followed up with customer service as I had heard of long shipping delays > 12 months online, they informed me that my package had been apparently shipped and lost in transit and because it had been longer then 75 days from the order they couldn't do anything. I was never informed that the package had shipped and the tracking number they gave me was never activated.

As such I would recommend other consumers to not give them the benefit of the doubt if they have delays on their end shipping but to request a refund or do a charge back if you don't immediately receive your order.

Customer support has been very unhelpful, I would expect approximately two weeks to respond to an email if you try to contact them. If you are trying to contact them, I would be sure to give them at least two weeks to respond to any simple queries.

This had seemed like a fun tool to play with however I do not intend to send this company any more money than what they have already taken for my unfulfilled order.

5 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAM

SCAM, no order received, no tracking code, no feedback on the mails, chat is rubish

3 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

I feel scammed

I ordered a flipper zero and a wifi dev board 3 weeks ago and have still not recieved a confirmation email and support havent answered for over a week.
I feel scammed and have no way to cancel my order since they wont send the confirmation email with a ordernumber.

31 gennaio 2024
Non scritta su invito

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