On a strong recommendation from our friends, we chose to seek Tina's assistance with planning our holiday. Tina provided us with friendly, efficient service. Our experience has been a most positive... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeShop 24 The Pines S/C, 13 - 31 Guineas Creek Rd, 4221 Elanora, QLD, AU
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Robert @ Flight centre, The Pines was excellent. Very helpful, knowledgeable and friendly. He also provided some very good tips, which will make for a positively better travel experience.
L'azienda ha risposto
Amy the manager understood my travel requirements and researched the best product whilst I was with her. She has also asked for my feedback on certain areas like accomodation, activities, as these... Leggi di più
L'azienda ha risposto
Previously I booked with Amy Mudge( left the company) she was excellent and the lovely Tina is just as fantastic Both understood my needs and were a enormous help Definitely a Flight Centre customer f... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Flight Centre Australia - Flight Centre The Pines Elanora
Scritti dall'azienda
Scritti dall'azienda
Informazioni di contatto
Shop 24 The Pines S/C, 13 - 31 Guineas Creek Rd, 4221, Elanora, QLD, Australia
- (07) 5534 1414
4,0
Molto buono
8 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Risposta di Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Thank you Tina
Previously I booked with Amy Mudge( left the company) she was excellent and the lovely Tina is just as fantastic Both understood my needs and were a enormous help Definitely a Flight Centre customer for me always
27 marzo 2026
Risposta di Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Robert @ Flight centre - Highly Recommended
Robert @ Flight centre, The Pines was excellent. Very helpful, knowledgeable and friendly. He also provided some very good tips, which will make for a positively better travel experience.
9 febbraio 2026
Risposta di Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!
Disappointed @ Flight Centre store at The Pines Elanora QLD
I visited the Flight Centre store in Elanora recently and was extremely disappointed with the level of customer service. Despite there being a travel consultant available with no customers at the time, we were completely ignored. There was no acknowledgement, no greeting, and no attempt to offer assistance.
It gave the impression that the consultant had no interest in helping us and couldn’t have cared less that potential customers were standing right in front of them. This experience fell well below the standard I expect from Flight Centre and certainly below what I’ve experienced at other locations.
I hope this feedback is taken seriously, as first impressions matter, and this interaction has made me reconsider using this store for future travel arrangements.
20 gennaio 2026
Non scritta su invito
Risposta di Flight Centre Australia - Flight Centre The Pines Elanora
We're sorry to hear about your experience JC. Our team always strives to provide prompt assistance to all our customers. Occasionally, we face challenges managing immediate requests due to the virtual queue, which includes customers waiting for appointments, post-appointment follow-ups, scheduling maintenance, and handling email inquiries. Regardless, we are sorry you feel this way.
If you can make an appointment, we'd highly recommend this, so you can have a dedicated sit down with a consultant to help take care of your trip.
Risposta di Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Friendly and excellent service
On a strong recommendation from our friends, we chose to seek Tina's assistance with planning our holiday.
Tina provided us with friendly, efficient service.
Our experience has been a most positive one, thank you Tina! We shall certainly reach out to you for assistance with our future getaways.
17 ottobre 2025
Risposta di Flight Centre Australia - Flight Centre The Pines Elanora
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Amy the manager understood my travel…
Amy the manager understood my travel requirements and researched the best product whilst I was with her.
She has also asked for my feedback on certain areas like accomodation, activities, as these were new products introduced to Flight Centre
22 febbraio 2025
Risposta di Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review for the team, and how they helped make your booking process easy and pain-free! Thanks so much for sharing, Helen :)
We were made to feel every thing we…
We were made to feel every thing we wanted to do was not a problem .All went very well and we are very happy with the service. All our holiday needs were met .
22 febbraio 2025
Risposta di Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this glowing review for the team, and how they made your booking problem-free and easy! Thanks so much for sharing, Craig :)
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