Flight Centre New Zealand - Flight Centre St Lukes Recensioni 

17
TrustScore 4.5 su 5

4,5

Shop S357, Westfield St Lukes, 1025 St Lukes, Auckland, NZ


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our trip to Brisbane, hotels and rental cars and insuarances were taken care of by Rhea. Fantastic service.

L'azienda ha risposto

Valutata 5 stelle su 5

My husband and I travelled to spain and the Uk last month which we booked with Rhea Altoft. She helped us through the entire process also helping us get a good deal. I have booked with Rhea twice in t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My agent is Marilo Harpley at St Luke She is very friendly and provides very useful advise to assist me plan and organise my trip. Highly recommended her, with great attitude and attention to details... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

amazing history and site we visited. Aaron was amazing with his response and details to every needs we asked for. 10 out of 10

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Shop S357, Westfield St Lukes, 1025, St Lukes, Auckland, Nuova Zelanda

  • 0800 250 132

4,5

Eccellente

TrustScore 4.5 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(17)

682 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Our trip to Brisbane

Our trip to Brisbane, hotels and rental cars and insuarances were taken care of by Rhea. Fantastic service.

27 giugno 2026
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Hi there, thank you for taking the time to share your fantastic review for the team😊

Valutata 4 stelle su 5

amazing history and site we visited

amazing history and site we visited. Aaron was amazing with his response and details to every needs we asked for. 10 out of 10

25 aprile 2026
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Dear Ajay,

We are so glad you enjoyed the history and site! We appreciate your kind words about our team member.

Valutata 5 stelle su 5

Aaron at St. Lukes

Aaron, is suoer helpful and takes his time to explain everything. I leave with confidence knowing everything has been taken care of.

8 aprile 2026
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Valutata 5 stelle su 5

Tara was great

Tara was great, enthusiastic, smiling, thorough, knowledgeable. Would absolutely book with her again.

23 febbraio 2026
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Valutata 5 stelle su 5

Great value from Flight…

We always get great value from Flight Centre. Never rushed and always considered with the best advice. Rhea Altoft , from St Luke’s Mall, Auckland, is our preferred agent and we love dealing with her. She is the best travel agent!

18 febbraio 2026
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Thank you for taking the time to share your great review for the team 😊

Valutata 5 stelle su 5

Friendly

Friendly. Explained the booking process in detail. Very happy. AAA+

23 gennaio 2026
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Valutata 5 stelle su 5

Excellent Customer Service

Aaron from St Luke’s Flight Centre was awesome. Very friendly and efficient and I have no hesitation in recommending him to organise all your travel requirements.

20 gennaio 2026
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Rhea Altoft made our recent trip a memorable one.

Rhea Altoft has vast experience in the travel industry and consistently delivers outstanding service. She is reliable, honest, trustworthy, and highly knowledgeable. Rhea provides clear guidance, practical advice, and handles travel arrangements with professionalism and care, giving complete peace of mind. Our recent trip to Malaysia, Vietnam and Thailand was a dream come true because of the proper planning and Ticketing by Rhea at Flight Centre, St Lukes. I would highly recommend Rhea to anyone seeking a dependable and experienced travel consultant.
The service at Flight Centre is absolutely fantastic,

1 gennaio 2026
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Rhea at St Lukes branch

Rhea at St Lukes branch in Auckland has been our travel agent for a few trips now and our latest trip was again organised quickly and efficiently and with the usual great advice we have come to expect from Rhea. We have and will continue to be an advocate for recommending and continuing to use Rhea's skill and expertise with our travel plans.

30 dicembre 2025
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Great Customer Service

Went in store with a plan and walked out a satisfied customer with flights booked/paid and great/knowledgeable customer service by Karen Hart.
Definitely keep her on.

17 agosto 2025
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Dear Lino,

We're happy to hear that you had a positive experience in our store and that Karen was helpful. Thank you for sharing your booking experience with us!

Valutata 5 stelle su 5

Trafalgar Booking

My husband and I travelled to spain and the Uk last month which we booked with Rhea Altoft. She helped us through the entire process also helping us get a good deal. I have booked with Rhea twice in the past and apart from her professionalism i was drawn to her initially because of her patience. We are not young hence not good with doing things online but Rhea helped us with all if it even to calling us in specifically to help us getting the UK ETA. She certainly helped us have a smooth and enjoyable experience

10 maggio 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Dear Denise,

We're happy to hear that your trips to Spain and the UK went smoothly! We appreciate your kind words regarding the assistance you received with your booking and the UK ETA. Thank you for your positive feedback and continued trust in our services.

Valutata 5 stelle su 5

Excellent Service!

Rhea was so helpful from the beginning to the end. Listen to us, looking for the best price and service. Also she is really knowledgeable so help us to take a decision and buy the ticket. Also help to get a good travel insurance. So good!

18 giugno 2025
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Dear Nancy,

We're happy to hear that you had such a positive experience! We appreciate your recognizing the effort to provide excellent service, find the best options, and offer knowledgeable assistance. Thank you for your feedback!

Valutata 5 stelle su 5

Travel Planning Made Simple with Marilo

I had no idea where to even start when it came to planning a trip to South America, so it was great that Marilo Harpley was able to help me. She made the whole process so easy. Marilo clearly knows heaps about South America — all the best spots to visit, when to go, and what to avoid.

You can tell she genuinely cares about making sure you have an awesome experience, not just selling you a trip.

26 febbraio 2025
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Hi Chris,

We're thrilled to hear about your positive experience with Marilo. We appreciate you recognizing her passion for travel and her dedication to ensuring her clients have an unforgettable experience.

Valutata 5 stelle su 5

Awesome agent Marilo Harpley at St Luke

My agent is Marilo Harpley at St Luke
She is very friendly and provides very useful advise to assist me plan and organise my trip. Highly recommended her, with great attitude and attention to details! Very happy with her service.

21 aprile 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Dear Joey,

We appreciate your kind words about your experience. We're thrilled to hear that you had a positive experience with our agent. We strive to provide excellent customer service, and we're delighted that our agent's friendliness, helpful advice, and attention to detail made your trip planning enjoyable.

Valutata 5 stelle su 5

Outstanding Service from Karen Hart – Truly Exceptional

This is the second time I’ve used Karen Hart’s services, and once again she has absolutely exceeded expectations. Karen is an expert travel agent who assisted me at very short notice to arrange a flight to Sydney. I was under considerable pressure, and she immediately understood the situation, taking care of everything with professionalism, efficiency, genuine care and sincerity.

What stood out most was how seamless she made the entire process—completely digitised, no unnecessary steps, and just so easy. It felt like she took the weight off my shoulders, which was exactly what I needed at the time.

I truly cannot speak more highly of her service. Karen is incredibly talented, intuitive and kind, and I really hope her manager sees this feedback—she is a huge asset to the Flight Centre team and deserves to be recognised for the outstanding work she does.

Thank you Karen!

13 aprile 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

Dear Lisa,

We are thrilled to hear about your positive experience with Karen. It's wonderful to know that she was able to help you navigate a stressful situation with such professionalism and care. We appreciate you highlighting her expertise, efficiency, and genuine approach.

Valutata 5 stelle su 5

Karen Hart

Karen Hart, she was an amazing support in assisting my family with our processing of our trip to England. She made everything understandable and made the information really accessible. Loved her customer service and her enthusiasm in helping us get our trip together. I think if we ever come back, she’d definitely be our first choice as we loved her service, and her character!

6 aprile 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre St Lukes

We are so happy to hear about your positive experience with Karen. It's wonderful to know that she made your trip planning process enjoyable and easy for your family. We're glad you found her to be a valuable resource and that you had a great time in England.

Valutata 5 stelle su 5

I was relieved by her cheerful and energetic hospitality .

I decided to visit FLIGHT CENTRE St Lukes to book a flight because of my trip. The day I visited seemed like to a busy day. All the staff were consulting with the customers. I had to wait for about an hour for my turn to counsel, which was very boring. Karen approached me in a cheerful voice and started my counseling. She was really kind to me and solved my problems in detail. She helped me take my desk top computer with me on my trip and even chose the right flight. I was relieved by her cheerful and energetic hospitality. I am enjoying my trip perfectly. I want to thank you her again.

16 marzo 2025
Non scritta su invito
Logo di Flight Centre New Zealand - Flight Centre St Lukes

Risposta di Flight Centre New Zealand - Flight Centre St Lukes

We appreciate you taking the time to share your experience. We're thrilled to hear that Karen was able to provide you with such excellent service. It's wonderful that she was able to help you navigate the complexities of traveling with your desktop computer and find the perfect flight for your trip! We're happy to hear you're enjoying your journey.

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