Flight Centre New Zealand - Flight Centre Napier� Recensioni 

17
TrustScore 4.5 su 5

4,4

116 Emerson Street, 4110 Napier South, Napier, NZ


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Angela Hunt from Flight Centre in Napier has been the most helpful and accommodating agent to deal with. Our holiday plans changed more than once as more people came on board and Angela made it so eas... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tim possessed that great balance of friendliness and professionalism, throughout our long meeting with him. His experience as a Travel Agent is clearly evident. He answered all our questions very clea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Daniel Nightingale was amazing.He was so knowledgable & made booking our cruise very easy. He was extremely efficient and made the booking process very straight forward and ease of mind for us. Defini... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Chris was our expert again. He is always very friendly, honest and helpful. The only issue i would say (and its not really an issue) is on the app i can't see my recent bookings and i'm wondering if... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 116 Emerson Street, 4110, Napier South, Napier, Nuova Zelanda

  • 0800 250 132

4,4

Eccellente

TrustScore 4.5 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,4

Tutte le recensioni

(17)

674 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Angela is the best!

Angela Hunt from Flight Centre in Napier has been the most helpful and accommodating agent to deal with. Our holiday plans changed more than once as more people came on board and Angela made it so easy for us, nothing was a problem and she had all the flights and accommodation updated within the day. Expert advice and fun to deal with, we will go where Angela goes for any travel plans in future!

3 agosto 2026
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Valutata 5 stelle su 5

Our travel agent Angela Hunt was…

Our travel agent Angela Hunt was extremely
helpful and made the booking of our trip very easy and uncomplicated.

3 giugno 2026
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Valutata 5 stelle su 5

Easy

Easy, friendly, helpful service.

6 maggio 2026
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Valutata 5 stelle su 5

Amazing Stephen at Napier Flight Centre

Stephen at Napier Flight Centre was onto it! Friendly, enthusiastic and super efficient with great advice. He booked our flights instantly and I received a written confirmation within 10 minutes. He was upfront with fees and costs. Very professional and knowledgeable.

13 marzo 2026
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Valutata 5 stelle su 5

Excellent travel consultant

My travel consultant, Daniel Nightingale, at the Napier shop, is so professional, so knowledgeable and so helpful.

5 marzo 2026
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Valutata 5 stelle su 5

Helpful advice

Helpful advice. Listened to my needs. Looked for best deals.

10 gennaio 2026
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍

Valutata 5 stelle su 5

Excellent Experience. Highly Recommend..…

Tim possessed that great balance of friendliness and professionalism, throughout our long meeting with him. His experience as a Travel Agent is clearly evident. He answered all our questions very clearly and we left extremely happy and confident with our next holiday fully booked. Tim took over our last year's trip after the Flight Centre Rep. we were dealing with left Flight Centre (she was also great) and was equally efficient in seeing us through the last steps of organising that trip. We have dealt with Flight Centre many times over the years in other parts of the country and we have never had an experience less than excellent. Based on our experiences with Flight Centre we would never consider using any other travel agency company. We Highly recommended them to all prospective travellers.

8 gennaio 2026
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Dan our travel agent man in Napier

Our go to travel agent Dan was outstanding. We are seniors and he sorted our flights and insurance.

30 dicembre 2025
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

Thanks for the glowing review , we're delighted to hear the team provided you with an outstanding booking experience!

Valutata 5 stelle su 5

Efficiency of agent,

21 novembre 2025
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!

Valutata 1 stelle su 5

Nightmare service. Run

Nothing to do with flights it was all the bookings flight centre did all wrong I no it was a group of 8 but everything was wrong booked on things we didn't ask for or things we did weren't booked nightmare

30 agosto 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

Dear Helen,

Thank you for taking the time to give us this feedback. We are sorry to hear that you are unhappy with your recent experience with Flight Centre. We pride ourselves on fantastic service and are disappointed to hear than you feel yours has been anything less. Please feel free to reach out to our customer relations team via this webform; http://travl.to/6261YfJV3

All the best,
The Team at Flight Centre

Valutata 5 stelle su 5

Awesome experience made the whole…

Awesome experience made the whole booking and all that goes with it amazing and simple thanks Anneliese

9 settembre 2025
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, Adrienne Mist!

Valutata 5 stelle su 5

Great Customer Service

Daniel Nightingale was amazing.He was so knowledgable & made booking our cruise very easy. He was extremely efficient and made the booking process very straight forward and ease of mind for us. Definitely an exceptional travel agent and a great asset to the Flight Centre Team.

3 settembre 2025
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

Hi Jan Colbert, we really appreciate your great review! It's wonderful to hear how they made your booking experience quick and easy 🙂

Valutata 4 stelle su 5

Flight Centre Napier

Chris was our expert again. He is always very friendly, honest and helpful.
The only issue i would say (and its not really an issue) is on the app i can't see my recent bookings and i'm wondering if its because they're not paid in full..? A little disappointing if we want to see the countdown etc

28 luglio 2025
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

Hi Michelle,

We appreciate your kind words. We're happy that you found our expert friendly, honest, and helpful. We'll investigate why your recent bookings aren't showing in the app and appreciate you bringing it to the store's attention.

Valutata 5 stelle su 5

Very professional Very social

Very professional Very social
Fantastic Person

14 giugno 2025
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

Dear Kevin,

We're happy to hear that you had a positive and engaging experience. Thank you for your feedback!

Valutata 5 stelle su 5

Professional & Knowledgeable

Professional and friendly customer service. Stephen is knowledgeable and has been very helpful with my visit to Canada and USA. Thank you.

20 aprile 2025
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Risposta di Flight Centre New Zealand - Flight Centre Napier�

We appreciate your kind words about our customer service. We're thrilled to hear that Stephen was able to assist you with your trip to Canada and the USA. We strive to provide our customers with the best possible experience, and we're glad that you were satisfied with our service!

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