Flight Centre New Zealand - Flight Centre Albany Recensioni 25

TrustScore 4.5 su 5

4,4

Shop S220, Westfield Shopping Centre, 632 Albany, Auckland North, NZ


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Jess Watene at Flight Centre Albany always goes above and beyond what we expect- she’s always available for any query and offers professional helpful advice- Jess is definitely our go to travel agent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was an easy and straight forward experience booking our flights. Taylor was very helpful and giving practical advise based on our situations. She was understanding and patience with us. It made it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thad D’souza was very accomodating. No rushing and explored many options for me. Great smile and happy to help. He looked into itas fly bys and different routes to get to my destination.

L'azienda ha risposto

Valutata 5 stelle su 5

Marc at Flight Centre Albany provided excellent service. He was friendly, knowledgeable, and very efficient, and he helped me book my flights to Australia and Europe in a timely manner. The whole proc... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Shop S220, Westfield Shopping Centre, 632, Albany, Auckland North, Nuova Zelanda

  • 0800 250 132

4,4

Eccellente

TrustScore 4.5 su 5

25 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Jess Watene at Flight Centre Albany…

Jess Watene at Flight Centre Albany always goes above and beyond what we expect- she’s always available for any query and offers professional helpful advice- Jess is definitely our go to travel agent

29 aprile 2026
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Valutata 5 stelle su 5

Thad D’souza was very accomodating

Thad D’souza was very accomodating. No rushing and explored many options for me. Great smile and happy to help. He looked into itas fly bys and different routes to get to my destination.

28 febbraio 2026
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Risposta di Flight Centre New Zealand - Flight Centre Albany

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Valutata 5 stelle su 5

just very helpful and prompt

just very helpful and prompt

5 marzo 2026
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Risposta di Flight Centre New Zealand - Flight Centre Albany

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Valutata 5 stelle su 5

Fantastic Service

15 febbraio 2026
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Hi there, thank you for taking the time to share your fantastic review for the team😊

Valutata 1 stelle su 5

Terrible experience, long delays without any help

Terrible experience from Flight Center support. Contacted them for a name change of passenger and they took like 20 days and was never delivered on time. You just go from person to person without getting much help. Absolutely terrible. I'd highly recommend not to use Flight Center at all. Infact book directly from the airlines website

2 gennaio 2026
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Sorry to hear of your experience Stanley,
We recommend you reach out to our customer relations team who can investigate this further for you. You can contact them via this webform, which will create a case number for your query, which upon completion you will be emailed with your confirmation; http://travl.to/6269tsulV

Valutata 5 stelle su 5

Marc at Flight Centre Albany- Service

Marc at Flight Centre Albany provided excellent service. He was friendly, knowledgeable, and very efficient, and he helped me book my flights to Australia and Europe in a timely manner. The whole process was smooth and stress-free. I’m genuinely grateful for his help and would highly recommend Marc and the team at Flight Centre Albany.

31 dicembre 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Helpful and efficient

Very helpful lady who knew exactly what she was doing and answered all our questions.

1 gennaio 2026
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Risposta di Flight Centre New Zealand - Flight Centre Albany

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Valutata 5 stelle su 5

I called your Albany branch spoke to a…

I called your Albany branch spoke to a lady by the name of Taylor ,of all the years of my travel I’ve never met a more kinder nicer person than this lady ,very knowledgeable gave me different options,followed up with a call and a email that shows me her professionalism,a 100% position outcome ,my future trips will all be booked through her

22 dicembre 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre Albany

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Valutata 5 stelle su 5

The agent we deal with Taylor Still…

The agent we deal with Taylor Still Albany Auckland is excellent and very helpful. Gives us lots of good advise and we would recommend highly recommend her.

21 novembre 2025
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Taylor Still

Taylor Still was extremely pleasant and professional
in her dealings with us, she was very informative and patient especially when dealing with us. I would highly recommend her to anyone, for future travel arrangement's.

12 novembre 2025
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Very efficient

Very efficient, friendly and met all my flight requirements.

1 novembre 2025
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Valutata 5 stelle su 5

Easy process that saved my time

It was an easy and straight forward experience booking our flights. Taylor was very helpful and giving practical advise based on our situations. She was understanding and patience with us. It made it a lot easier having a travel agent helping us rather than booking it online myself. She made the process so convenience :)

16 ottobre 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre Albany

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Valutata 5 stelle su 5

Thanks so much Taylor

Thanks so much Taylor!
Travelling as a group you made it so easy for us to book! We had the most amazing time in Rarotonga. The crown accomodation was perfection we loved the staff and location. You really sorted us out from the airport transfers making our life so easy to the buffet breakfast! 10/10

25 settembre 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Hi Anna Jackson, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Valutata 5 stelle su 5

Staff were friendly and super helpful…

Staff were friendly and super helpful in accommodating some unexpected changes to our holiday.

14 settembre 2025
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Hi Janine Coates, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Valutata 5 stelle su 5

Perfect

Excellent service.

14 settembre 2025
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Risposta di Flight Centre New Zealand - Flight Centre Albany

We love to see this amazing shout out for the team, and how they provided you with such excellent service! Thanks for sharing Gwyn -Bennett 🙂

Valutata 1 stelle su 5

My experience with Flight Centre was…

My experience with Flight Centre was terrible. I booked flights to Japan and Thailand, and I was told twice after they checked their system that I did not need a visa to visit Japan. I trusted the information they gave me, but on the day of the flight to Japan, I was not allowed to board the plane.

Even though they admitted it was entirely their mistake and rearranged my flights to Thailand, they refused to refund the full cost of the tickets to Japan. In the end, I paid for a trip I couldn’t take, and they only refunded the cost of the hotels, which was less than a quarter of what I lost.

27 maggio 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Dear Jose,

Thank you for taking the time to give us this feedback. We are sorry to hear that you are unhappy with your recent experience with Flight Centre. We pride ourselves on fantastic service and are disappointed to hear than you feel yours has been anything less. Please feel free to reach out to our customer relations team via this webform; http://travl.to/6261YfJV3

All the best,
The Team at Flight Centre

Valutata 5 stelle su 5

Natasha is really very helpful and made…

Natasha is really very helpful and made our travel plans so much less stressful. We were indeed relieved. Also she is very friendly and that made the experience all somuch nicer. Thank you Flight Centre.

7 maggio 2025
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Dear Isa,

We're happy to hear that our team member was able to alleviate stress from your travel planning. We appreciate your kind words and are so glad you had a positive experience.

Valutata 5 stelle su 5

Price Heaslip was very helpful during…

Price Heaslip was very helpful during our booking process. Thank you!

5 agosto 2024
Non scritta su invito
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Hi There!

We are happy to hear that the booking process was helpful. Thank you for sharing your positive experience with us!

Valutata 5 stelle su 5

Thad Dsouza was most helpful in booking…

Thad Dsouza was most helpful in booking our trip to Koh Sumui, great service, highly recommended.

7 giugno 2025
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Risposta di Flight Centre New Zealand - Flight Centre Albany

Dear Walden,

We're happy to hear that your booking experience for your Koh Sumui trip was great. We appreciate your recommendation and thank you for your feedback.

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