Fletchers Estate Agents Recensioni 

75
•
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I am very grateful to Bridget for her prompt, responsive and professional support with all of our requests. Since we moved into the property, there have been a few issues, but she has always dealt wi... Leggi di più

Valutata 1 stelle su 5

Today a Surrey Road, Blackburn Inspection NEVER HAPPENED. Got cancelled and took 25 minutes for someone to actually confirm the cancellation Disrespectful on people's time. There were easily 30 p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bailey has been extremely helpful in sorting out a few niggles in our flat. Her responses have always been prompt and she followed up each time a contractor fixed something to make sure that it was do... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am very happy with the services provided by Vanessa Barroso. She responds to issues raised by the tenant very quickly, and at the same time, communicates with me clearly and timely. While finding so... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Covering Chiswick, Hammersmith, Shepherds Bush and Brook Green, Fletchers is a leading independent Estate Agent with 20 years' experience. We are experts in residential sales, lettings and property management and are particularly renowned for our specialist knowledge of Chiswick's Bedford Park Conservation Area. At Fletchers we are passionate about the locality and are dedicated to giving the best advice to suit your situation so that you can make decisions with confidence. Our local knowledge, combined with a team who put in the hours to deliver the best results, means we offer a service that you will find hard to match.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

75 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(75)

15 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Happy Renters

This was the first time we've used Fletchers and from the beginning of the process they were helpful, friendly and on the ball. Our attentive agent Lily totally understood our needs and requirements for a rental property and found us the perfect place in no time, being transparent and communicative along the way. Just before we moved in our property manager Bailey gave us a welcome call with some useful information and helped get things sorted the first week with amazingly fast turnaround times. Would totally recommend.

8 marzo 2025
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Risposta di Fletchers Estate Agents

Dear Melissa, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Sarah

Valutata 5 stelle su 5

Great team

We have used Fletchers for their property management services for 7 years now and they have a great attentive team. Our current property manager is Vanessa and she has quickly come up to speed on our properties, is proactive and very responsive. Thank you Vanessa and team!

21 marzo 2025
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Risposta di Fletchers Estate Agents

Dear Annabelle, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

Valutata 5 stelle su 5

The whole team are great

The whole team are great. Really went out of their way to help us before during and after our tenancy. Best agents in Chiswick!

1 marzo 2025
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Risposta di Fletchers Estate Agents

Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Sarah

Valutata 5 stelle su 5

I am very happy that Fletchers Estate

I am very happy that Fletchers Estate Agents are the ones managing the rental property we have. Always efficient, always effective, communication is clear, instructions are followed, advice and guidance needed was provided on every single question or issue regarding the renewals, change of tenants, repairs and maintenance, HMO licence, payments. Particular mention to Vanessa and Alexandra in rental and management and James who helped with a valuation request.

14 marzo 2025
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Risposta di Fletchers Estate Agents

Dear Alia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

Valutata 5 stelle su 5

Fletchers property management

We recently rented and bought with Fletchers Estate Agents in Chiswick . We were pleased with their service. Bridget and Shakira managed the property and any repairs were dealt with efficiently . The contractors they employ are personable and professional.
The team is quick to address any maintenance requests and ensuring everything runs smoothly.
I highly recommend Fletchers lettings and property management!

14 marzo 2025
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Risposta di Fletchers Estate Agents

Dear Ruth, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

Valutata 5 stelle su 5

Very good

Vanessa has done a great job!

13 marzo 2025
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Risposta di Fletchers Estate Agents

Thank you for taking the time to leave a wonderful 5* review. Vanessa will be thrilled to read your kind comments. Kind regards, Asma

Valutata 5 stelle su 5

Responsive and approachable

We just moved in to a new flat managed by Fletchers and had a few different issues which were very prompty dealt with by Bridget and Vanessa. They are very efficient and communicative, keeping us up to date about repairs and responsive to our requests :)

This was the first flat I viewed in our house search and I also wanted to thank Narmin for being so friendly and approachable, helping us to get our offer accepted and being an amazing presence!

10 marzo 2025
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Risposta di Fletchers Estate Agents

Dear Natasha, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

Valutata 5 stelle su 5

Excellent Care and Peace of Mind

I pay for full management and I get total peace of mind that the Fletchers Team - and Bridgit Kerin in particular - are all over looking after my property and tenants. I always get full visibility of what is going on and have been using them for many years now

7 marzo 2025
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Risposta di Fletchers Estate Agents

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

Valutata 5 stelle su 5

Lettings

Massive thanks to Fletchers for their help and support over the last few years! They are professional, knowledgeable and efficient! Thank you Vanessa, Shakira, Erica, Han, Lily, Bridget, Bailey, Alexsandra and team :-)

6 marzo 2025
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Risposta di Fletchers Estate Agents

Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Sarah

Valutata 5 stelle su 5

Friendly and professional management

We have been very happy with our new property manager Bailey, who’s been very helpful, professional and proactive in addressing any issues. Thank you!

5 marzo 2025
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Risposta di Fletchers Estate Agents

Dear Nela, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah

Valutata 5 stelle su 5

Friendly and professional service

Bailey has been extremely helpful in sorting out a few niggles in our flat. Her responses have always been prompt and she followed up each time a contractor fixed something to make sure that it was done properly. She's friendly but also consummately professional. Thank you!

5 marzo 2025
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Risposta di Fletchers Estate Agents

Dear Andrea, Thank you for taking the time to leave a wonderful 5* review. Bailey will be thrilled to read your kind comments. Kind regards, Sarah

Valutata 5 stelle su 5

Staff are extremely friendly

Staff are extremely friendly, helpful and efficient. Great company to deal with

25 febbraio 2025
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Risposta di Fletchers Estate Agents

Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah

Valutata 5 stelle su 5

Aleksandra from property management

Aleksandra Our property manager was amazingly helpful with arranging our new fridge delivery. She is very professional and friendly and was always there for us whenever we need her. Thank you so much Alex !

26 febbraio 2025
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Risposta di Fletchers Estate Agents

Dear Liat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

Valutata 5 stelle su 5

Bridget our property manager has been…

Bridget our property manager has been amazing. From the day we moved in she has been there to answer any questions and arrange everything for us. She is very quick to respond and is helpful & friendly. Thank you Bridget.

26 febbraio 2025
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Risposta di Fletchers Estate Agents

Dear Hannah, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

Valutata 5 stelle su 5

5 star service from Vanessa Barroso

5 star service from Vanessa Barroso. Keep up the great work Fletchers.

25 febbraio 2025
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Risposta di Fletchers Estate Agents

Dear Hannah, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

Valutata 5 stelle su 5

Exceptional Property Management with Complete Peace of Mind

Bridget Kerin is a fantastic property manager. She has been managing my property for several years, consistently demonstrating expertise, reliability, and a genuinely helpful approach. Her professionalism and dedication ensure that every aspect of property and tenant management is handled seamlessly.

24 febbraio 2025
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Risposta di Fletchers Estate Agents

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

Valutata 1 stelle su 5

I am writing to express my…

I am writing to express my disappointment regarding the lack of professionalism in handling my scheduled property viewing. I had an appointment at 10:00 AM, but no one arrived. After waiting in the rain for 10 minutes, I called the office, only to be informed that the viewing had to be canceled because the keys were unavailable.

I was also told that multiple calls were made to inform me, yet I did not receive any missed calls or messages. This miscommunication and lack of accountability are unacceptable. I expect a higher level of professionalism and reliability in such matters.

8 febbraio 2025
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Risposta di Fletchers Estate Agents

Hi Alba, I am sorry that things did not go as planned. If you could provide me with more information via email on customerrelations@fletcherestates.com. Kind regards, Katie

Valutata 5 stelle su 5

Friendly and professional Team

Very professional and responsive team.
Thank you Chloe for a very quick help with the boiler!

30 dicembre 2024
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Risposta di Fletchers Estate Agents

Dear Pam, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah

Valutata 5 stelle su 5

A very efficient work.

I was very pleased with the way Mr Puneet Mann did everything to make it easy for me to renew my tenancy agreement as I have difficulties with technology. I would like to thank all the team at Fletchers for being quick to respond my pone calls and always so ready to help me.

13 novembre 2024
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Risposta di Fletchers Estate Agents

Dear Antonio, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

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