Bought a 2016 Lexus nx 300h recently from this well established local family business. Excellent service, no pushy sales teams, very competitive price and a fair part exchange for my old car. A coupl... Leggi di più
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Absolutely fantastic customer service and value for money! Found this gem of a car centre by way of Auto Trader search. Can't recommend highly enough! Pat definitely deserves recognition as the pe... Leggi di più
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After deciding to buy a car after having my old one for 9 years we went round a few car show rooms including fleetwood car centre, we found our perfect car. David was nothing but helpful and communica... Leggi di più
Patrick was helpful and informative from the start without being pushy. Can only say my experience from looking, buying and taking care of all the paperwork was a breeze. Highly recommend Fleetwood C... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
For over 40 years, Fleetwood Car Centre has excelled in providing an outstanding service as a reliable retailer of quality used cars for sale in the Fylde Coast area. A direct tram ride from Blackpool and easily accessible via the M55 and A585, our welcoming car showroom offers a large range of cars of all makes and models. Competitive pricing, superb stock and trustworthy advisors all contribute to a reputation that means our customers return to buy cars from us, time and time again. This superb customer service and a range of easy, affordable finance options makes the short trip from Blackpool, and further afield, well worth it. Visit us today to discover the Fleetwood Car Centre difference.
Informazioni di contatto
Fleetwood Car Centre, FY76RP, Fleetwood, Regno Unito
- 01253770073
- sales@fleetwoodcarcentre.co.uk
- fleetwoodcarcentre.co.uk
4,7
Eccellente
83 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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A Pleasure
Great people easy to talk to and not being pressured into a sale…. Fair deal and Trade in Patrick Skiba was particularly nice and would 100% recommend 👍
30 ottobre 2023
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Risposta di Fleetwood Car Centre
Thank you for your 5 star review and recommendation! Great to hear you enjoyed your experience with us.
Watch out if trading your car bottom price
I had enquired online about the car, rang on the day it was waiting for me to look at took out for test drive but Ernie didnt seem interested at all. Using We buy any car as to get the trade in price ridiculous, had a price on autotrader wouldnt even consider that.
What a wasted trip car overpriced in comparison to others.
28 ottobre 2023
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Risposta di Fleetwood Car Centre
Hi Paul. Thanks for taking the time to leave us your feedback. I will pass this on to Ernie. It does not sound like the usual level of service that Ernie provides. He has worked for us for many years and has a lot of repeat customers so I will see what occurred that day. I would like to hear what he has to say about the encounter between you both.
I would like to address your points raised which may help give you some insight for when buying elsewhere in the future.
When we value a part exchange, we look at a variety of data including CAP, book value, retail ratings, future retail values and We Buy Any Car. Looking at We Buy Any Car is not ridiculous as it gives us an idea of current market sentiment in the trade. WBAC are owned by British Car Auctions, and it goes without saying that they have access to used car data for thousands of cars which go through their auctions every week. So seeing where they think the car is currently sat is useful knowledge as they are seeing how much they are making at auction. We also do look at the figure Autotrader quote to customers and we then see how that sits with the rest of the data we have access to. We can then make our decision on what we want to give for your car.
I also note your comment about you feeling our car was over priced. I am interested to know why you enquired on it in the first place if this is what you thought. I know for a fact that none of our cars are over priced as our prices are checked daily therefore I know that all of our stock is very competitive. We would not get the leads in the first place if we were over priced. As shown by the fact that you were interested enough to come and test drive. I have looked into the car you drove and according to Autotrader's retail values, it is currently ranked number 2 in the whole country in terms of value. To be exact, they are currently saying it is priced £931 below their recommended retail figure. The only ones which are cheaper have done a lot more miles than our car. I can not see a single car on Autotrader which makes our car look over priced.
As well as offering our cars at a low price, we do not charge any admin fees, which is something you may come across at other dealerships. We do not charge these fees as we like to keep things nice and simple for our customers. So keep an eye out for that when you are looking elsewhere Paul.
And finally, the prices we give for part exchanges are always fair and represent current market value. However, you have the choice to try and sell your car elsewhere if you disagree with our valuation and then come to us with no part exchange. You are obviously entitled to your opinion on what you think your car is worth. If we do not agree then that is just unfortunate. There is no need to make it personal and come out with statements on the internet about us which are not true.
In future, I would suggest before taking to your computer to attempt harm on our business, you do a bit more homework on the subject and the market.
I am more than happy to chat with you about this in person if you would like to discuss any of it further. Please call in to the showroom or contact me on 01253 770073.
Kind regards, David Evans
Fantastic
Absolutely fantastic customer service and value for money! Found this gem of a car centre by way of Auto Trader search. Can't recommend highly enough! Pat definitely deserves recognition as the perfect salesman. Not at all pushy and made everything go so smoothly from the moment we arrived at Fleetwood Car Centre to the moment we left in our spotless, well priced Kia Sportage. We will be using Fleetwood Car Centre for any future car purchases and recommending to family and friends. Thanks also to Ben who also assisted greatly on the day of collection.
19 ottobre 2023
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Risposta di Fleetwood Car Centre
Thank you so much for taking the time to review your experience with us. I will pass on your feedback to Pat and Ben.
The Fylde Coasts No 1
We went to look at a specific car, a Volvo XC40 for the Mother-in-Law. We are so well looked after, so much so after endless test drives from other sellers (mainly main dealers) the whole experience was so much better.
The car was bought, they helped with the tax at the local post office and were just so easy to do business with. The price was terrific too. We checked out Autotrader where their cars are rated on the value for money; this car was ranked as "Great" value
Thanks David and the team
22 settembre 2023
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Risposta di Fleetwood Car Centre
Thanks for your feedback and 5 star rating John. We do price check our stock daily so its great to see that you have noticed how competitive our pricing is.
Very good from start to finish
29 settembre 2023
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Risposta di Fleetwood Car Centre
Thanks for your 5 star rating!
Very professional but NOT pushy!
Very professional salesman but NOT pushy! I would definitely recommend Fleetwood Car Sales
23 settembre 2023
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Risposta di Fleetwood Car Centre
Thank you so much for your recommendation and five star rating!
Great service
Great, quick and easy service. No pressure at all when looking, we approached them and was allowed a test drive. Ernie was a great help thank you. Was really happy with what i was offered for my old car. Drove home in my new car within the hour 😃
22 aprile 2023
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Wonderful service highly recommend!!
I was very impressed with Fleetwood Car Centre and their salesman Simon. Simon was friendly and helpful and made sure we understood all the paperwork and how the car worked and its features.
From start to finish the service I received was amazing and I am enjoying my new car so much!
4 febbraio 2023
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Fantastic! Pat was so helpful and I can't thank them enough for their help. They found me a fabulous reliable Toyota Yaris and even delivered it to my work on Monday. Thank you so much!
What made my experience great was that Pat took away my stress by helping me look for the right car for me. He even delivered the car to my work!
7 gennaio 2023
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Risposta di Fleetwood Car Centre
Hi Tracey. Thanks for taking the time to review your experience with us. Great to hear Pat looked after you so well. We hope you are loving your new Yaris!
A Car Centre that cares!
Finally, a car centre that puts customer service first. The service received at Fleetwood Car Centre from the moment my wife & I walked into the showroom to look at the car through to handover was nothing short of fantastic. Our salesman Ernie was a true gentleman and never put us under pressure to purchase the vehicle. He assisted us arranging the finance along with an extended warranty and paint protection. I will certainly be recommending this company to my friends and family along with using again in the future.
30 settembre 2022
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Quality customer service
Quality customer service, provided every bit of information required to help me purchase the family car I needed
1 dicembre 2022
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Really helpful staff
Really helpful staff. Always wanting to go extra mile & very knowledgable
3 novembre 2022
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Great Aftercare
I have just bought my third vehicle from Fleetwood Car Centre. I always find them great to deal and their vehicles are always a decent price, my last vehicle I bought from them developed a few problems which I know can happen with used cars. I called David and he got my vehicle back in the next day and sorted all the problems out. I find this kind of service the best as when a problem arises, which it can do with a used product its how the company deals with your problem... to many company's fob you off these days, but not Fleetwood Car centre. Well done guys!
30 novembre 2022
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Risposta di Fleetwood Car Centre
Hi Daniel. Thanks for your review and recommendation. Apologies about the problems that you had, and thank you for your understanding. Getting them sorted quickly and getting you back on the road is our number one priority. If there is anything else, please do not hesitate to get in touch.
A great buying experience
Great experience buying from these guys. There was no pressure at all and I was really happy with the part exchange price they gave me. Will definitely come back to them again in the future. 5 stars!
16 novembre 2022
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Risposta di Fleetwood Car Centre
Great to read how happy you are with us! Thanks for your 5 star rating and review. We look forward to seeing you again in the future
Great car buying experience!
I love my new car! They went above and beyond to make sure I made the right choice for me and my family. They are all so knowledgeable and easy to deal with and well priced too! I would definitely reccomend buying your car from here!
16 settembre 2022
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Risposta di Fleetwood Car Centre
Hi Claire. Thanks for taking the time to leave us your review and recommendation. We look forward to seeing you again in the future.
Amazing Service From Start to Finish
Amazing service from start to finish. Over the moon with our new car and wouldn’t hesitate to recommend Fleetwood Car Centre to our friends and family. Polite & courteous with competitive prices, we will be back in the future.
16 settembre 2022
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Risposta di Fleetwood Car Centre
Thanks for your business and recommendation Faye! We look forward to seeing you again in the future.
Great service
I didn't purchase my car from here but I had an ongoing mechanical issue that other garages couldn't get to the bottom of. Fleetwood car centre managed to get it sorted and at a great price. Thanks guys
11 ottobre 2022
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Risposta di Fleetwood Car Centre
Thanks for taking the time to leave us your feedback Lisa. Glad to hear we managed to get you sorted!
Great customer service from all the…
Great customer service from all the staff I dealt with and very happy with my new vehicle :)
19 novembre 2022
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Risposta di Fleetwood Car Centre
Thanks for your review! Great to hear you love your new car!
Very happy with my Toyota Yaris
Very happy with my Toyota Yaris. Really nice customer service and friendly staff
6 novembre 2022
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Risposta di Fleetwood Car Centre
Great to hear you are happy with your Yaris Chris. Thanks for taking the time to leave us your 5 star review!
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