Flawless Vape Shop UK Recensioni 

3680
•
TrustScore 4.5 su 5

4,3

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Valutata 1 stelle su 5

Ordered twice before. Ordered again, passed verification details as the online system did not work as the previous two times so needed to be manually verified. One response saying it would be processe... Leggi di più

Valutata 5 stelle su 5

Usually order from flawless vapes unless they dont have something i want to try or can find it cheaper. However they have the price check option and can lower their prices which is great. Disposables... Leggi di più

Valutata 5 stelle su 5

Yet again another flawless (no pun intended) transaction, ordered yesterday delivered today and I even chose fastest delivery (free). Ever order I've ordered has pretty much came next day depending on... Leggi di più

Valutata 5 stelle su 5

Flawless vape provides a wide variety of options and fast delivery. Good prices and lots of specials. Have placed 3 orders with Flawless Vape Shop UK and have received a 100ml Short Fill bottle of vap... Leggi di più

Dettagli dell'azienda

  1. Negozio di sigarette elettroniche

Scritti dall'azienda

Flawless Vape Shop is the UK's premier distributor of vaping hardware, accessories, starter kits, tanks, and E-liquids. With outstanding customer service and a vast array of quality products, we stock over 800 unique flavours from top global brands. All our products are TPD compliant, ensuring strict safety and quality. We get the latest products directly from manufacturers, allowing us to offer items before they reach local stores. As the largest vaping product distributors in the UK, we provide the newest products and flavours first. At Flawless Vape Shop, we update our online store daily with new stock, putting our customers first. For any queries, our expert team is here to help.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(3680)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Two week later I still haven’t received…

Two week later I still haven’t received my items or a refund from the company

5 dicembre 2023
Logo di Flawless Vape Shop UK

Risposta di Flawless Vape Shop UK

Hi Suzanne,

Thank you for taking the time to leave some feedback.

We are aware of your situation, and we are doing our upmost to resolve it. We a[apologise for the delay in this process.

Thank you for your patience and understanding.

We have refunded you. Thank you again for your understanding, and patience.

Kind regards,
Flawless Customer Support

Valutata 5 stelle su 5

Love this company

Love this company. Free delivery over 20 notes and always well packed and quick delivery even on the free postage.
Good clearance section too for accessories for my older devices.

27 novembre 2023
Valutata 5 stelle su 5

Great service

Great service, speedy delivery. My husband is so impressed with the product he's talking me into getting one.

24 novembre 2023
Valutata 1 stelle su 5

payment changed

payment changed, my phone won't work on your new payment method so i can't make any more orders with you

27 novembre 2023
Logo di Flawless Vape Shop UK

Risposta di Flawless Vape Shop UK

Hi Christine!

Thank you for taking the time out of your day to leave us with some feedback!

Please contact our Customer Support team at 'support@flawlessvapedistro.co.uk' as soon as possible!

One of our team members will assist you.

Please be advised that we still accept VISA and MasterCard payments at checkout, and we now use SUPER payments as well!

Kind regards,
Flawless Customer Support

Valutata 3 stelle su 5

Usually an excellent service but I…

Usually an excellent service but I ordered pods for Xlim new edition with the side opening but received the old version that leaks

29 novembre 2023
Logo di Flawless Vape Shop UK

Risposta di Flawless Vape Shop UK

Hi Wes!

Thank you ever so much for shopping with us. Thank you also for taking the time out of your day to leave us with your feedback!

We are terribly sorry for the nature of your product, and we would love the chance to rectify the situation for you.

Please contact us at 'support@flawlessvapedistro.co.uk' where one of our support team members will assist you.

We would like to extend our apologies again, and we would also like to thank you again for leaving some feedback.

Kind regards,
Flawless Customer Support

Valutata 1 stelle su 5

Refused to refund or replace my order…

Refused to refund or replace my order even though it hasn’t been received. Believe DPD over the customer when DPD are lying.

28 novembre 2023
Logo di Flawless Vape Shop UK

Risposta di Flawless Vape Shop UK

Hi there,

We sincerely apologise for any inconvenience you've experienced with your order, and we appreciate you taking the time to share your concerns. We understand the frustration of not receiving your order and the difficulties you've encountered with the delivery process.

We take customer feedback seriously, and we want to assure you that your experience is not reflective of our standard of service. We regret any miscommunication or misunderstanding that may have occurred during the resolution process.

Once again, we apologise for any inconvenience, and we appreciate your patience as we address this matter.

Best regards,
Flawless Customer Support

Valutata 5 stelle su 5

Amazing site to use !

Delivery is great, especially with next day delivery which most don’t do ! They always come in perfect condition, and never get lost (from personal experience). A friend of mine never got hers delivered but they gave her a full refund and sent her a replacement ! I think they have great policies and are great with customer service

20 novembre 2023
Valutata 3 stelle su 5

Good service and products as always but…

Good service and products as always but let down by the courier DX has to be one of the slowest out there.took 4 days to get to me.

26 novembre 2023
Logo di Flawless Vape Shop UK

Risposta di Flawless Vape Shop UK

Hi there!

Thank you for taking the time to share your feedback with us. We appreciate your kind words about our service and products.

We sincerely apologise for any inconvenience caused by the delayed delivery through the courier, DX. We understand the importance of timely deliveries, and we share your concern regarding the extended transit time. Please be assured that we are actively working with our courier partners to address these issues and improve the overall delivery experience for our customers.

Your feedback is invaluable to us as it helps us identify areas for improvement. We appreciate your patience and understanding in this matter. If there's anything specific you would like us to address or if you have any further concerns, please feel free to reach out to our customer support team. We are committed to making your future experiences with us even better.

Thank you for choosing our products and services. We look forward to serving you again and providing a smoother and more efficient delivery process.

Best regards,
Flawless Customer Support

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