The Flavour Blaster Recensioni 

54
TrustScore 4 su 5

4,0

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Valutata 1 stelle su 5

I asked for vegan and kosher certificates in March, it is now June and they still haven't provided them all. The last ones they sent were expired and it took ages to send updated ones. Terrible cu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We’ve been using the Flavour Blaster Pro at our Vegas events for a few months now, and the guest reaction is absolutely incredible. Every time a bubble landed on the drink, our guests took photos a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Frozen Light make multi-sensory theatre for adult audiences with profound and multiple learning disabilities. In our latest show The Bar at the Edge of Time, which is set in a cocktail bar, Flavour B... Leggi di più

Valutata 5 stelle su 5

fantastic Customer Service!! I had a problem with a defective flavour tank. After reaching out to them, Flavour Blaster fixed my issue above and beyond my expectations. I especially love the packag... Leggi di più

Dettagli dell'azienda

  1. Grossista

Scritti dall'azienda

The Worlds No.1 Patented Cocktail Bubble Aroma Gun for creating aroma filled bubbles and scent clouds on food and beverages. Considered a bartenders must have tool, occasionally described as a smoking gun, cocktail bubble gun and even a cocktail smoker. This device stands high and mighty as the industry's most loved and adored aroma gun.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

54 recensioni

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4,0

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(54)

8 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

lying about vegan and kosher certificates, terrible customer service

I asked for vegan and kosher certificates in March, it is now June and they still haven't provided them all. The last ones they sent were expired and it took ages to send updated ones. Terrible customer service - if you don't have the certificates then don't advertise your products as vegan and kosher!! I have had clients cancel business with me because they wanted the bubble gun but I couldn't get proof it was vegan, they still haven't sent me the kosher certificate for the Bubble mix and the neutral aroma flavour. Very concerning, I don't believe they have the certificates as why else would it take so long to send them over.

They also have an advert that keeps coming up on my Insta feed that says you get up to 2000 serves per kit, but that cant possibly be true cos it only comes with 1 tank, and from their videos online it says a tank only lasts 250 serves, so they're ripping you off.

Don't believe all of the other reviews on here, the good ones are all from influencers who are paid to say it's good.

11 giugno 2026
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Risposta di The Flavour Blaster

Hi Theresa,
We're very sorry to hear that you've been disappointed with your experience and that you felt let down by our customer service. We take feedback like this seriously and appreciate the opportunity to clarify a few points.

Regarding your comments about Vegan and Kosher status, our Bubble X liquid is certified Kosher https://shorturl.at/3RpWf by KLBD, and we can provide the relevant certification. The ingredients used in our Bubble X formulation and our aromas are suitable for vegan use, and we are happy to provide further information and supporting documentation directly if required.

In relation to the mention of 2,000 bubbles, this refers to our current Meta Bundle promotion. The bundle includes our standard kit, which produces approximately 1,000 bubbles, together with additional aroma and extra gas tanks that increase the estimated overall output to around 2,000 bubbles. As with any consumable product, the exact number achieved can vary depending on factors such as the nozzle used and individual operating conditions, but approximately 1,000 bubbles per standard refill setup is our general guideline.

We genuinely appreciate your feedback and would welcome the opportunity to discuss your concerns further and help resolve any outstanding issues. If you'd be willing to contact us directly, we'd be happy to assist.

Bek

Valutata 5 stelle su 5

The best investment in my cocktail business

Since I started using it so much at the bar and at events, the show is guaranteed. Customers take more photos and interact more on social media, and I think we sell more.

10 aprile 2026
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Thanks for the review. This is the exact effect we want our products to have. I guess it's like free marketing for you guys, too! Love it! Bek

Valutata 5 stelle su 5

FlavourBlaster turned great drinks, food, and desserts into unforgettable experiences

FlavourBlaster has honestly been a fantastic addition to my creative work. It brings an extra layer of surprise, elegance, and sensory impact, not only to drinks, but also to food and desserts. The presentation instantly feels more elevated and memorable.

The quality of the effect is amazing, the bubbles are consistent, beautiful, and always create that special wow moment. It is very easy to use, but the final result looks premium and impressive every time.

What stands out most is that FlavourBlaster is not just fun, it is actually a genuinely useful tool for anyone who cares about presentation, guest experience, and creativity. It helps transform simple ideas into something people really remember, boosting your sales.

I would highly recommend it to ANYONE in hospitality (beginner and pro), events, or content creation. A brilliant product and a brand that clearly understands innovation and experience.

10 aprile 2026
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This was such a good read, thank you for taking the time to share it.

We love hearing how you’re using Flavour Blaster beyond just drinks, especially across food and desserts too. That’s exactly what we designed it for, to give people a simple way to elevate presentation and create those moments guests actually remember.

Really glad to hear the consistency and ease of use is hitting the mark as well. It’s something we’ve put a lot of focus into, making sure it performs in real service, not just in theory.

Your point about it being genuinely useful, not just a gimmick, is a big one for us. If it helps drive creativity and ultimately boost sales, then we know we’re doing our job properly.

Appreciate the recommendation, it genuinely means a lot.

Bek

Valutata 5 stelle su 5

Très facile d’utilisation

Très facile d’utilisation, il apporte show et arômes olfactifs à vos plats ou cocktails. Grande variétés d’arômes et odeur.

18 marzo 2026
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Risposta di The Flavour Blaster

Merci infiniment pour cet excellent commentaire. Nous l'apprécions venant d'un chef aussi talentueux que vous.

Valutata 5 stelle su 5

Absolute game changer for our cocktail events!

We’ve been using the Flavour Blaster Pro at our Vegas events for a few months now, and the guest reaction is absolutely incredible. Every time a bubble landed on the drink, our guests took photos and videos and asked what is it??
It hasn't just improved our presentation; it’s actually increased our social media tags and shares!
The aromas (recommend Citrus and Passion Fruit) are high-quality and don't overwhelm the cocktail.
Highly recommend for any venue or house parties looking to add that "wow" factor.

9 aprile 2026
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Risposta di The Flavour Blaster

Ahh this is class, thanks so much for sharing.

Love that your guests are reacting like that, that’s exactly what we want it to do. When people are stopping, filming, and asking questions, you know it’s doing its job.

Really interesting to hear it’s boosted your social tags and shares too. That’s the bit a lot of people don’t expect, but it ends up being a massive win.

Also great shout on Citrus and Passion Fruit, two of our favourites as well.

Appreciate you taking the time to leave this, and very jealous you’re using it out in Vegas.

Bek

Valutata 5 stelle su 5

Amazing products

This product really does make a difference work wise ! Lots of various ways to put on a perfect show, thank you for adding a wonderful experience to our events🤩

1 aprile 2026
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Risposta di The Flavour Blaster

Love this, thank you.

Really glad to hear it’s making a difference in your events. That’s exactly what we’re aiming for, giving you more ways to create something that stands out without making things harder behind the bar.

Appreciate you taking the time to leave this, it means a lot.

Bek

Valutata 5 stelle su 5

Elevates Every Cocktail Experience

We’ve been using the Flavour Blaster as part of our premium bar experiences at Martinez Bar & Events, and it has truly elevated the level of service we provide.

The visual impact alone creates an unforgettable moment for guests, it instantly becomes a highlight of the event. Beyond that, the quality, reliability, and consistency of the product have been excellent.

It’s not just a tool, it’s an experience enhancer that helps us stand out in a very competitive market. Our clients love it, and it’s become one of our signature elements.

Highly recommend to any bartender or event professional looking to create a unique, high-end experience.

2 aprile 2026
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This is a great one to read, thank you.

Love that it’s become part of what you’re known for. That’s exactly how it should be used, something that helps you stand out and gives people a moment they remember!

Also really good to hear it’s been reliable for you. We know how important that is when you’re running events.

Appreciate you taking the time to share this.

Bek

Valutata 1 stelle su 5

no response from mails

I run two professional cocktail bars and have been a long-term customer of Flavour Blaster, spending a significant amount of money on their products (liquid, bubble solution, and equipment).
Recently, I purchased a new unit to replace a previous one that stopped working. After just two months, the new device has also failed.
The issue is clearly not related to the tanks. I have tested the unit with three brand-new tanks, and it still does not work. It is obvious that the problem comes from the internal mechanism, most likely the fan.
Despite explaining this multiple times, their support has been extremely poor:
• They keep insisting on sending replacement tanks (which, by the way, have not even arrived).
• They ignore the actual issue.
• Responses are slow, unclear, or simply not helpful.
This is not just inconvenient — it is affecting my business. I have cocktails on my menu that depend on this equipment, and after printing menus, I am now unable to serve them. That means real financial loss.
What is most frustrating is that I am expected to spend another €700 on a new unit when the current one failed after only two months. That is completely unacceptable.
For a product aimed at professional use, the lack of proper technical support and responsibility is shocking.
If you are considering using this company for your business, be aware: if something goes wrong, you may be left without a solution.
I would not recommend relying on this brand for a professional environment.

11 marzo 2026
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Risposta di The Flavour Blaster

Hi,

I’m really sorry to read this, especially knowing the impact it’s had on your bars. When you’re relying on equipment like this in service and it stops working, it puts you in a really difficult position, so I completely understand your frustration.

I’m also sorry it’s got to the point where you’ve felt the need to share this publicly. It’s clear how frustrating this has been, and I don’t blame you.

From what you’ve described, this needs properly looking into rather than repeating the same steps, and I can see why the current experience hasn’t been helpful.

We’ve sent you a private message to get your email so we can locate your account. As soon as we have that, I’ll take this on personally and make sure it’s escalated and reviewed properly.

We’ll get this sorted for you!

Bek

Valutata 5 stelle su 5

Great customer service and fast…

Great customer service and fast delivery! Thanks a million :)

26 luglio 2024
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Risposta di The Flavour Blaster

Hey Angela, Thank you for the great review! If you require anything in the future, please don't hesitate to contact us! - Courtney

Valutata 5 stelle su 5

Nice

The fun never ends with the Flavour Blaster

24 giugno 2024
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Risposta di The Flavour Blaster

Hey Marcin! Thanks for the great review! We're thrilled to hear you're having a blast with the Flavour Blaster. Keep the fun going! ✨ - Courtney

Valutata 3 stelle su 5

The product is amazing BUT....

The product is amazing but the gun is constantly malfunctioning, it takes many many many tries to get the smoke to actually come out of the gun. I manage a restaurant, and this is very popular, but I need someone from support to contact me.

28 giugno 2024
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Risposta di The Flavour Blaster

Thank you for your feedback. We're thrilled to hear that you love the product, but we're sorry to hear about the issues you're experiencing with the gun. We understand the importance of reliable equipment in a busy restaurant. Please reach out to our support team at info@flavourblaster.com, and someone will assist you promptly. - Courtney

Valutata 5 stelle su 5

Great support and amazing product

Great customer support (Courtney), very fast in answers. Solved my problems quickly. Shippment is very fast, and of course, Flavour blaster is amazing product :)

22 aprile 2024
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Risposta di The Flavour Blaster

Thank you very much for your kind feedback! I'm very pleased to hear you are enjoying our products. If you require any assistance in the future, please don't hesitate to contact me! - Courtney

Valutata 1 stelle su 5

Scam

You buy a 400 euros kit in less than too years the machine doesnt work anymore. And they told they dont fix because its more expensive than the machine and they dont have spare parts either. The only they offer its buy another for 319 euros instead of 320!!! Scammers betrer check another sellers. 1. my machine wasnt dismantle or smashed dont lie. 2 your supper discount was 1 euros another lie again. a 3 your technic was ther only for offer buy the new product and told theres no spare parts even. 4 i never ask for warranty cover only for can buy spare parts o technical deparment for fix. your answer was its too expensive fix. 400euros machine to expensive fix...when all the parts was ok except the start button.so stop lying

6 marzo 2024
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Risposta di The Flavour Blaster

Hi Carlos,
Sorry to hear that you feel you have had a bad experience with Flavour Blaster™️. Unfortunately our product guarantee does not cover accidental damage from customers dropping the product, as this is not a fault with the product itself, and as your Blaster was smashed and dismantled, this voided your product guarantee and rendered the product unrepairable. We are disappointed to hear that after a technical call with our engineers and offering an upgraded model at a discounted price as a goodwill gesture, you still find our service to be unhelpful. I have passed your feedback on to the relevant department as we do not take complaints lightly and hope that you find confidence in Flavour Blaster in the future. All the best, Amy

Valutata 1 stelle su 5

Bad customer support and finicky products

I have to say I’ve now had over three of these flavour blasters over the past year an a half. I chose the mini as I rarely use it and only need it for occasional events. My first one stopped working randomly for no apparent reason. I just assumed it was fault and over the past year I purchased two more for different colleagues. I was happy at first but then all three just stop working randomly. Occasionally it works and then just stops. I’ve contacted support on many occasions and they just give me a whole load of jargon when realistically If your spending that sort of money you shouldn’t only be able to use it like twice before it stops. Both of my recent guns I hadn’t used for ages and then finally went to use them and they just don’t work. One doesn’t turn off or charge and the other one does but then just doesn’t blow out any of the smoke. They are extremely finicky and I’ve had to buy a different product on Amazon because I can’t keep chancing it may work or may not work. I keep being told to go with not technical support which I’ve done but they don’t seem to join the meeting. Today I was waiting for over 15 mins and no one came to the phone. I’d say if you would like something reliable and good customer service I wouldn’t use this brand.

7 marzo 2024
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Risposta di The Flavour Blaster

Hi Chantal,
I am sorry to hear that you are disappointed with your Flavour Blaster experience. It is disheartening to hear that you find our customer support material and troubleshooting videos to be jargon, as we try to make our material as user friendly as possible. I will feed this back to the team and we will take this on board when updating our support material. The Blaster you are referring to that was not blowing any smoke, was because it was on the clear bubble mode, which is stated within our quick start guide, user manual and help videos and is one of the features of the device. As previously discussed with our customer service team, our engineer received an email saying you had changed the date/time of your technical call, so he did not join the original call as you had rescheduled it via Calendly. I can see from your account that you then attended another support call after this review was left, and you were issued with a replacement unit. I can only apologise that you experienced a fault with one of our Flavour Blaster MINI units, and we have since upgraded and improved the MINI model to alleviate the issue you experienced. I hope that you are enjoying your Flavour Blaster MINI replacement and you feel you can reach out if you need any further support from us, as we want all of our customers to feel fully supported throughout their Flavour Blaster experience. - Courtney

Valutata 5 stelle su 5

Good afternoon I would like to thank…

Good afternoon I would like to thank the team that worked with me helped me choose the order, in the U.S. there was no red blaster unfortunately, they helped me and gave me a black color instead. Although it was not on the site. The transaction was quick and efficient. Thank you very much with respect Ruslan.

23 febbraio 2024
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Valutata 5 stelle su 5

Outstanding Product and Company

We've purchased a number of the blasters through the years, both for our restaurant as well as home, and we have been very happy with the product. Customer service is great and Courtney has been fantastic in letting us know about new products and options. Highly recommended!

9 febbraio 2024
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Risposta di The Flavour Blaster

Hi John, Thank you very much for your feedback! I'm so pleased to hear you are enjoying our products. If you require any further support, please don't hesitate to contact me! - Courtney

Valutata 5 stelle su 5

Great

We were interested in an item from this website, however it was expensive for me and left in the cart. Courtney from the company has contacted personally and made sure to give us their best prices so that it will match our budget. I am now waiting for the item and so looking forward to use it. Reaponsiveness is very fast.
Very reliable.

2 febbraio 2024
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Risposta di The Flavour Blaster

Hi Ghislaine, you're very welcome. I hope you enjoy your latest purchase. Remember, if you need any support - contact us at info@jetchill.com. Thanks Courtney!

Valutata 5 stelle su 5

The best experience

The best bartending product experience I’ve ever seen before
It is the so useful

Thank you 🙌🏻🙏🏻

8 dicembre 2023
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Risposta di The Flavour Blaster

Thank You so much for the great review! Always here to help if you need any tips, tricks or support. - Bek

Valutata 5 stelle su 5

Fun product and great customer service!

I reached out to the Flavour Blaster team to order the mini Blasters for my whole team for our virtual end-of-year celebration activity. They made it easy for me to do a bulk order and customize the packages for the team. Kelly graciously hosted a video call for the whole team where she taught us best practices for using the Blaster, how to do some tricks with it, and coached us live to become power users. She was funny and the team really enjoyed our time together. And since, everyone has had fun showing off their skills to their friends! Thank you FB team!!

1 dicembre 2023
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Risposta di The Flavour Blaster

Hi Kate, Thank You for the great feedback, we've passed this praise onto Kelly :) We're always here if you need further assistance. Here's to a prosperous 2024! - Bek

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