flavel.co.uk Recensioni 

78
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TrustScore 1.5 su 5

1,5

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Valutata 1 stelle su 5

Bought a Flavel gas cooker and top oven doesn't work. Called Currys and was transferred to Beko/Flavel - they gave me a number to go back to Currys and arrange a new cooker. No offer to reimburse the... Leggi di più

Valutata 1 stelle su 5

Flavel MLB7CDK Cooker Disappointing. 1. No clock/timer 2. No lights to prompt on/off status 3. Temp markings on knobs for ovens go 75-100-150-200-Max. So you have to guess/estimate for others e.... Leggi di più

Valutata 1 stelle su 5

Contacted Flavel for operating info re our club's Flavel Milano 100 - MLN10CR cooker - totally pathetic service. After being advised to press God knows how many numbers and being put through what see... Leggi di più

Valutata 2 stelle su 5

Flavel Renoir gas fire. Incredibly difficult to light, can take me ten minutes. Not what I expected from a brand-new fire that's supposedly easy. Nice and warm once lit, but I dread lighting it... Leggi di più

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Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

78 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,5

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(78)

11 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Flavel fridge review

My integrated fridge freezer stopped working after 3years . Unfortunately out of warranty .the engineer could not believe the poor workmanship . The fridge had obviously come out of the factory in a poor condition . I would definitely not recommend this product to anyone . He is still in the process of trying to fix it (no fridge for 1week ) the parts take a while to come .

26 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Faulty seal on oven…

I didn't realise the cooker had a faulty seal on the oven door causing heat to escape each side until I had a gas check. Currys told me to contact their fitters as they should have checked it. He told me to ring flavel
After several options I got through I told them my problem. They cut me off. The cooker is just over a year old. I won't be buying from flavel again.

28 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

I bought this cooker as was a good…

I bought this cooker as was a good price from curry’s ,unfortunately not sure why but the color has come off the glass when I cleaned it ,
I didn’t use abrasive cleaner
I called as was under warranty and reported this and paid for extra care but no one wants to know as cosmetic,,
It looks like I’ve had a cooker years instead off months .
Very disappointed with Cooker and the customer service

22 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Avoid Avoid Avoid

Having had a new kitchen installed in 2019 in which I was persuaded to take Flavel appliances I was disappointed to have to pay over £140 for a cooker repair within 30 months.
2 months on and the integrated fridge freezer has packed in 'beyond repair.'
The engineer who looked at it said he was surprised a fridge could completely fail so quickly and it was clearly not up to standard.
The build quality and overall reliability of both appliances is, quite frankly, rubbish.
When buying don't accept this make. It is simply a waste of money.

9 marzo 2022
Non scritta su invito
Valutata 2 stelle su 5

Worst cooker I've ever had the…

Worst cooker I've ever had the misfortune to buy. Two replacement oven elements in first year. Paint started peeling off in 2 years. Hob marks easily. Totally stupid double glass skin fronted oven door which makes cleaning nigh impossible. As time went on the fan got noisier and noisier. Never again will I buy a Flavel.

23 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Disappointed doesn't come close.

The biggest mistake I ever made was getting rid of my old cooker, the next biggest was buying this load of junk, Flavel Milano 50. I'm kicking myself.
Flavel is one of many badges that Beko put on the same product.
OK, I've calmed down a bit now, but not much so I'll be specific. Starting at the top, the pan supports are too slippy and won't support a small pan, you need diffusers, the enamel has started to peel off after two months. The rings, the small one is basically useless won't even boil a pan of water, the big one is fit only for the largest of pans, the middle ones aren't much use either. Now the grill, the book says you can make toast in 3 mins, no you can't, more like ten, then it's like Ryvita. The oven, things get worse, you need at least two numbers higher than recommended, don't bother with anything lower than seven.
Rant over, if you buy one after reading this don't blame me.

31 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

I spoke to Gurdu this morning

I spoke to Gurdu this morning. After explaining i held for 47 mins he hung up on me. the service you provide How can you get away with treating customers so badly.

11 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Flavel (Becko customer service

Last posted 4 August after days of trying to reach Flavel customer service, still no further forward. Flavel is owned by Becko tried their customer service, same results unable to get through. Becko supplies some of the biggest retailers Currys ( where I bought my cooker) , AO , Euronics , the lid goes on . Once you buy there product and something goes wrong there customer service doesn’t want to know . They don’t even listen to Truspilot .

23 agosto 2021
Non scritta su invito
Valutata 1 stelle su 5

No stars. Poor quality control.

Had to start the review with one star, but they don't deserve any.

Purchased a Flavel cooker from Currys on 1st May, delivered : 7th May. 2 engineer visits finally resulting in a cooker just over one month old needing to be replaced. Currys were excellent in dealing with the replacement. New cooker delivered Saturday 19th June 2021, two chaps bust a gut taking the faulty cooker out and bringing the replacement in, so far so good.
first problem, faulty glass restraining clip, second problem, oven failed to stay on. Next replacement cannot be delivered until Saturday 26th June, and it ain't BBQ weather !.

Question: does anyone quality control Flavel ???

20 giugno 2021
Non scritta su invito
Valutata 3 stelle su 5

Bought a Flavel LFE Gas Fire in October…

Bought a Flavel LFE Gas Fire in October 2020. This fire is an absolute nightmare to light. I spoke to customer services who advised leaving the pilot light permanently lit, not ideal for a £500 fire but it saves the hassle of trying to light it using the piezoelectric system. (The piezo system is AA Battery powered and I’ve changed the battery 3 times.)

12 gennaio 2021
Non scritta su invito

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