My car went in for repairs and the service from start to finish was excellent. Everyone involved did a great job, I’m delighted with the work that was completed and the whole process was seamless and... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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My car went in for repairs and the service from start to finish was excellent. Everyone involved did a great job, I’m delighted with the work that was completed and the whole process was seamless and... Leggi di più
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I couldn't be happier with the service I received from fix auto. After my car was involved in a crash, the entire team made what could have been a stressful experience incredibly smooth and straigh... Leggi di più
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They were very quick and professional in dealing with fixing the accidental damage caused by some idiots on the road. I thankyou for their service and also their lifetime warranty on any repairs that... Leggi di più
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Great experience, collected from my work place, repaired and then safely delivered and parked on my drive all whilst I was away on holiday. Very friendly and helpful staff members. Would Defin... Leggi di più
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Scritti dall'azienda
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Scritti dall'azienda

Cross Street, OL4 1JG, Oldham, Greater Manchester, Regno Unito
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Great service and communication from start to finish. Lauren and Linda were really helpful and kept me up to date on progress. Looks like a brand new car following repairs!

Risposta di Fix Auto UK - Fix Auto Manchester East
The Highlights:
Speedy Turnaround: I was impressed that they completed the repairs in less than a week.
Communication: They kept me well-informed throughout the process, so I was never left wondering about my car.
Repair Quality: The actual repair work was great, my car looks back to its original state.
The "Extras": My car was returned to me very clean, which is always a nice touch after it's been in the garage.
The Minor Setback:
The only reason I’m not giving a full 5 stars is due to some residue left on the seats, I assume from the cleaning products used. There was a small drop on the front passenger seat, but the rear driver’s side seat had quite a bit more. It’s taken a fair amount of elbow grease to get the marks out of the back seat.
Overall: If you want fast, professional repairs and great communication, Fix Auto is a solid choice. Just give your upholstery a quick once-over when you pick it up!

Risposta di Fix Auto UK - Fix Auto Manchester East
Obviously it’s never great to have to have gone to Fix Auto in the first place, of course it means a bump. Particularly it was my first bump i’ve had driving so I was a bit clueless on what to do and also what to expect. Fix Auto called me up sooner than expected (my insurance told me it would be within 48hrs, it was within 6 hours), from here communication was great. I work in the town centre and the guys at Fix Auto got in early upon both drop off and collection to assist me in getting to work on time, no questions asked they just offered! Communication through was absolutely great with email, text, and call updates over the few days my car was with them.
Would highly recommend Fix Auto Manchester East as I was put at ease through what could have been quite a stressful experience :)

Risposta di Fix Auto UK - Fix Auto Manchester East
Brilliant I couldn’t be more happier my car looks brand new again thank you so much

Risposta di Fix Auto UK - Fix Auto Manchester East
From the inital check by Ed through to drop and repair, the team kept me fully upated, the car was repaired and back with me in the timeframe stated. The work was completed to a very high standard with and came with an Audi guarantee, highly recommended.

Risposta di Fix Auto UK - Fix Auto Manchester East

Risposta di Fix Auto UK - Fix Auto Manchester East
Fixed the issue promptly.
Car was well assessed and maintained.

Risposta di Fix Auto UK - Fix Auto Manchester East
Professional staff and service. High quality repairs and communication

Risposta di Fix Auto UK - Fix Auto Manchester East
Efficient service, helpful staff. Kept me informed.

Risposta di Fix Auto UK - Fix Auto Manchester East
Poor communication and rude and aggressive management
The vehicle was recovered to this garage following on from a non fault accident
The engineer from the insurance provider and the garage disagreed relative to the course of action for the repair the garage failed to do the repair required meaning the vehicle had to be moved to a more competent facility to carry out the repair on my comprehensive insurance policy.
My advice based on my contact with this garage is to avoid them at all costs as the management who are new are rude and totally unprofessional
Further comment following on from the garages reply below
An absolutely hilarious reply from ed at fix auto and if you believe shouting at a customers parent and screaming is an appropriate way to do business then we wish you well for the future.
Your inspection is noted however it’s a poor show when an accident repair garage refuses to repair accident damaged vehicles and it’s really not for you to suggest in your reply or to comment how two contracting parties settle a contractual agreement. You are not a party to that contract in any way.
You failed in your part to do your job and at the same time provided extremely poor customer service which is the reason for the review. That is in no way a disingenuous review. Backpedaling on your part in response to the review is nothing but petty
An apology for the shouting would have perhaps been a more professional response especially as you didn’t even check if you were speaking to the right person before you launched into your threatening verbal attack.
And please also note the car was provided to the insured and policyholder who is an 18 year old and your member of staff on delivery told her to treat it as her own until hers was repaired which means she is able to drive it around as she would have done in her own vehicle but for a non fault accident.
Again I repeat the review the customer service is shocking the staff are rude and clearly do not wish to acknowledge or accept when things go wrong on their part.
And finally no you didn’t return my daughter’s vehicle to her today which is wholly inaccurate information on your part, I suspect so you can try and charge for storage for a vehicle your not storing? I’d suggest you stop posting inaccurate information in a public forum there is a clear paper chain and this is inaccurate recollection on the part of fix auto. Your conduct has been reported to the insurer who is the paying party with a clear timeline and details of the above poor customer service which does nothing but reflect on the uk wide business
Not under new management?
I’m fully aware of franchise manager Brian’s sudden passing which clearly has impacted on record keeping and phone skills of the staff as demonstrated above as you can’t even record correctly what’s happened at your end.
This clearly places you under new management within the east Manchester franchise.

Risposta di Fix Auto UK - Fix Auto Manchester East
Fix auto were very efficient from start to finish in dealing with my van repair. The office staff kept me informed of all stages and the repair is brilliant. My van has never been as clean!

Risposta di Fix Auto UK - Fix Auto Manchester East
Friendly and work done without any delays.
Felt less stressful
Good body work without causing any other damage. Overall felt good service.
Thank you

Risposta di Fix Auto UK - Fix Auto Manchester East
A quality auto repair company. Great communication and great quality of work.

Risposta di Fix Auto UK - Fix Auto Manchester East
After my van got hit I called into see the team at fix auto.
They walked me through the process. It was quick and easy and everyone was extremely helpful.
I was having issues with the fault drivers insurance. Within 24 they had called me and took over and the whole process was done within 10 days or so. From ordering parts to labour and paint!
Amazing team!

Risposta di Fix Auto UK - Fix Auto Manchester East
My car was collected quite quickly and repaired within the time frame given. Excellent communication throughout. I collected my car in perfect condition and would highly recommend.

Risposta di Fix Auto UK - Fix Auto Manchester East
Superb communication from start to finish. Cannot recommend them enough.!

Risposta di Fix Auto UK - Fix Auto Manchester East
My experience with Fix Auto Manchester East was brilliant from start to finish; from Lynn and the team in the office keeping me informed throughout the process and being really helpful,
To the body shop Team managing to repair my car back to showroom finish.
Overall I am really happy with my experience and would highly recommend Fix auto east Manchester for any repairs.

Risposta di Fix Auto UK - Fix Auto Manchester East
Brilliant work performed. Kept me informed from start to finish. Credit to the body shop lads. Can't fault this company. Hopefully I won't have to use them again but if I must it will be auto fix Oldham. Girls in reception were fantastic. Overall. I'm very pleased 😀

Risposta di Fix Auto UK - Fix Auto Manchester East
The two ladies on reception were very friendly and helpful. I was kept informed of repair progress and the repair was completed to a high standard. My car was valeted inside and out and was handed back to me looking brand new.

Risposta di Fix Auto UK - Fix Auto Manchester East
Excellent service from start to finish. Reasonable price for repairs and the job done was outstanding.
Would highly recommend.

Risposta di Fix Auto UK - Fix Auto Manchester East
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