Fix Auto UK - Fix Auto Castleford Recensioni 24

TrustScore 4 su 5

3,9

Carr Wood Road, WF10 4SB Castleford, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hannah was great from start to finish, easy to talk too ,quick turn around excellent service 👏 Thank you

Valutata 5 stelle su 5

Great company to deal with, everything about the work on my car has been first rate. From a drive-in enquiry for a small paint scrub Derek came out and assessed the work, giving a verbal q... Leggi di più

Valutata 5 stelle su 5

Excellent service My daughters car was taken here as an insurance recovery Once they recovered the car and identified that the repair was minor I was advised the repair cost would be less than t... Leggi di più


Dettagli dell'azienda

  1. Officina di autoriparazioni
  2. Carrozzeria
  3. Servizio di rimozione delle ammaccature
  4. Riparazione e manutenzione auto
  5. Servizio auto

Scritti dall'azienda

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Scritti dall'azienda

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Informazioni di contatto

  • Carr Wood Road, WF10 4SB, Castleford, Regno Unito

  • 01977 512197

3,9

Molto buono

TrustScore 4 su 5

24 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

They collected my vehicle and brought…

They collected my vehicle and brought it back when the work was completed

15 aprile 2025
Logo di Fix Auto UK - Fix Auto Castleford

Risposta di Fix Auto UK - Fix Auto Castleford

Anne Rutland,

We're happy to hear that your vehicle was collected and returned promptly after the work was completed. Thank you for your feedback!

Fix Auto UK

Valutata 5 stelle su 5

Bodywork

Great service, very professional

31 gennaio 2025
Logo di Fix Auto UK - Fix Auto Castleford

Risposta di Fix Auto UK - Fix Auto Castleford

Graham Taylor ,

We appreciate you taking the time to leave us this great review! We are so glad to hear you were happy with our service.

Fix Auto UK

Valutata 1 stelle su 5

The experience started bad and ended worse…

The experience started bad and ended even worse. The communication at Fix Auto is very poor, as well as time management for arranging pick up for my car and telling me one day it won’t be ready for collection and then ringing randomly to say it is, with me then unable to collect my car, due to work. The process was laughable at points with how unorganised they were and telling my husband, myself and the insurance company 3 different stories. Due to this being an insurance job, I did expect updates about the car and clear time scale of when it would be completed by. The only positive to come from this is the courtesy car they provided, was really good and my car came back clean and fixed perfectly.

23 settembre 2024
Valutata 1 stelle su 5

My insurance sent my car to this…

My insurance sent my car to this company in October last year and what an absolute mess they made to my car didn’t even repair the damage properly I went to another mechanic and he said he’s never seen a worse job done in his career. Rang up and requested an invoice of the work had been done said they’d send it by email. Still not received. Id never take my car to this place to get repaired again. Had to pay out even more money to fix the mess they made when it should have been done properly the first time.

24 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fix Auto Castleford

Excellent service
My daughters car was taken here as an insurance recovery
Once they recovered the car and identified that the repair was minor I was advised the repair cost would be less than the excess
I cancelled insurance claim and paid them directly
Callum, who I dealt with with, especially helpful
Thanks to everyone at Fix Auto Castleford

23 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great company to deal with

Great company to deal with, everything about the work on my car has been first rate.

From a drive-in enquiry for a small paint scrub Derek came out and assessed the work, giving a verbal quote that became the final price.

Jo was great when arranging the work and flexible to rearrange around my work commitments

The work itself is excellent, you can’t tell anything has been done, really impressed

The car was returned after a good vac and clean through and was ready for pick up Friday lunchtime rather than the planned Monday afternoon

Highly recommended 👍

26 gennaio 2023
Valutata 5 stelle su 5

Outstanding work and customer service.

Absolutely brilliant service at Fix Auto Castleford, from booking to return of vehicle.

MG HS near side rear door was crumpled, got a new door and detailing and the job was done quicker than the estimated completion date, marvelous job.

Special thanks goes out to Joanne for keeping me informed on the progress of the repairs, to Charlie for dealing with the appraisal and to Terry for the handover of the courtesy car and for delivering my vehicle to my door, fully valeted I must add which was a lovely touch.

I can't thank you all enough.

Charles.

7 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Rude staff and ridiculous repair times

Rude staff and ridiculous repair times

Bullied into paying excess my insurance haven't even requested

They keep sending random warranty emails for what they haven't repaired

No courtesy cars yet 5parked outside so I've had to hire from elsewhere all in all a repair that should of taken days as taken months and still not done one minute they give one date then another and upon questioning receive rude manners from the receptionist

21 luglio 2022
Non scritta su invito
Logo di Fix Auto UK - Fix Auto Castleford

Risposta di Fix Auto UK - Fix Auto Castleford

Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response have ensured your comments surrounding our courtesy car provision are relayed to those that dealt with your repair. We do try to fulfil mobility solutions where possible and unfortunately on this occasion we were unable to. We rely on courtesy car providers to ensure our customers are kept on the road and we understand the urgency of your situation and frustration.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Valutata 2 stelle su 5

Happy with the repair on my van

Happy with the repair on my van
My van was given back to me unvaleted filthy inside still coverd in filler dust
I wouldnt of minded if the outside had been washed it wasnt. it was supposed to have been delivered back to me the previous day never turned up .got a phone call two hrs later to say the valeter had phoned in sick
I had to collect it next day and it was given back to me in that state this is why i have given a poor review

24 marzo 2022
Logo di Fix Auto UK - Fix Auto Castleford

Risposta di Fix Auto UK - Fix Auto Castleford

Hi There,

Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments surrounding the cleanliness of the vehicle are relayed to those that dealt with your repair.

We’d like to apologise for the service you received at the time of review and that no rectification was offered upon the above mentioned. We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.

Thanks
Fix Auto UK

Valutata 5 stelle su 5

Top class service

Top class service. Reliable, helpful, professional and very courteous service. I would highly recommend. Thank you for making a molehill out of a mountain.

15 gennaio 2022

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più