Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... Leggi di più
L'azienda ha risposto
Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the proce... Leggi di più
L'azienda ha risposto
Office staff friendly. Service ok but communcation by phone & on tracker could have been better and more accurate. Efficency & organistation of parts & repairs could be improved. Cancelled first date... Leggi di più
L'azienda ha risposto
Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new
L'azienda ha risposto
Scritti dall'azienda
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Scritti dall'azienda

Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, Regno Unito
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Just back from picking up my car that was in for a rear bumper re spray. The work done on the bumper is good and it was all done in a timely manner. However I have noticed damage to the wheel nuts on the rear wheels that I find disappointing. For this reason I wouldn’t use this body shop again as this is poor attention to detail. I am satisfied with the repair but not satisfied with the damage caused. If the company really are disappointed with my review they are welcome to get in touch but I have heard nothing.

Risposta di Fix Auto UK - Fix Auto Aberdeen
All aspects of the car repair were excellent. Communication was always timely with clear information and detailed progress given by an online link. Admin staff were polite and helpful. The courtesy car I was given was small but more than adequate for my everyday needs.
Perhaps the most important aspect is the quality of the repairs. It was absolutely superb. Although my car is almost twelve years old, when I collected it, it looked like it had just left the car showroom for the first time! Many thanks to everyone at Ashgrove in Aberdeen for excellent service.

Risposta di Fix Auto UK - Fix Auto Aberdeen
It was always informative by text.
If I called they were helpful.
Good result.

Risposta di Fix Auto UK - Fix Auto Aberdeen
They repaired the van much quicker than expected and kept us informed all the way through.

Risposta di Fix Auto UK - Fix Auto Aberdeen
Friendly and helpful garage. Had to wait a while for parts (not their fault) but once in the turn around was quick and I was back in my car faster than I expected.

Risposta di Fix Auto UK - Fix Auto Aberdeen
No curtesy car provided leaving me to rely on friends for nearly 3 weeks Unhelpful attitude.After the rrply sayimg nothing on file ref cc there woildnt be as none was provided. I was told that once car was on site I woild get. So the unhelpful attitude continues

Risposta di Fix Auto UK - Fix Auto Aberdeen
I think to improve a customers experience it would be good if you were made aware that your car is more than likely to be with the garage for at least one week,

Risposta di Fix Auto UK - Fix Auto Aberdeen
Took a while to get the repair done (6 months wait), but understandable as there is shortage of parts, but they have done repairs to my previous Land Rover and cannot fault the quality of work and Donna dealt with things brilliantly, keeping me up to date.

Risposta di Fix Auto UK - Fix Auto Aberdeen
Everyone I dealt with was courteous and helpful. My car was with them for 2 months due to parts delivery problems which wasn’t their fault. I was kept up to date about the progress, and the finished work looks amazing. I even asked if anyone could look at one of my car keys which wasn’t working, and Andrew fitted a new battery for me free of charge. Can’t ask for better service than that. I’d recommend Ashgrove garage unreservedly.

Risposta di Fix Auto UK - Fix Auto Aberdeen
Had a bit of a delay due to supply issues, which can't be helped, great service from staff and kept updated through out each stage of the process. Once repairs had begun car was turnaround very quickly and looks like new. 😁

Risposta di Fix Auto UK - Fix Auto Aberdeen
Faultless simple service.
Only issue is car was small and manual but it was only for a week.

Risposta di Fix Auto UK - Fix Auto Aberdeen
Excellent service. while my car was in to be repaired staff kept me informed at every stage. The repairs were completed to a high standard and staff couldn’t have been more helpful.

Risposta di Fix Auto UK - Fix Auto Aberdeen
Great service, sadly had to wait a while to get my car in. Can’t be helped.
Great communication and live app updates. Would recommend.

Risposta di Fix Auto UK - Fix Auto Aberdeen
Staff were brilliant, I was kept updated throughout the repair process and was loaned a courtesy car so I wasn’t off the road while they fixed my car.
Repairs were spot on.

Risposta di Fix Auto UK - Fix Auto Aberdeen
I was kept up to date with the progress of my car repair on a regular basis

Risposta di Fix Auto UK - Fix Auto Aberdeen
The company was friendly when phoned about updates

Risposta di Fix Auto UK - Fix Auto Aberdeen
Great service and good communication throughout process

Risposta di Fix Auto UK - Fix Auto Aberdeen
Top quality work was really impressed with all the work and the match is spot one , was a shame my car was there so long but they where busy then parts taking a few weeks to come just to be expected, but the wait was worth it with how good the car looks now

Risposta di Fix Auto UK - Fix Auto Aberdeen
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