Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had a great experience from ordering with online meeting to the fitting and the collection of the rubbish . The fitter was prompt and so tidy clearing up after himself and helping us with some furn... Leggi di più

Valutata 1 stelle su 5

I worked for this company and wouldn't know where to start! 2 hobby CNC machines! 2 edgebanders, 1 never worked. The staff are great but lack higher management help. The higher management are putt... Leggi di più

Valutata 1 stelle su 5

Sharps bought Fittingly and has turned the experience into a horrendous one. After an initial highly chaotic delivery on 17th of September, the fitter arrived only to discover half of the pieces we... Leggi di più

Valutata 4 stelle su 5

The contact with Fittingly has been good - design appointment and then follow up queries that have been resolved, albeit it with chasing needed a lot of the time. Their advice was really useful. Deliv... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di mobili su misura
  2. anche in
  3. Negozio di articoli per il rinnovamento della casa
  4. Negozio di mobili
  5. Negozio di mobili per camere da letto
  6. Negozio di mobili per uffici

Scritti dall'azienda

Completely custom-made. Surprisingly big savings. Custom fitted furniture, any size, down to the millimetre, all yours for less. Buy directly and save money. Fittingly make Fitted Bedrooms, Living Spaces and Home Office furniture come to life, all at a pocket friendly price. How? By cutting out the middleman. No more salesmen or awkward home visits. With a Fittingly Virtual Design Consultation, our friendly team will create it online with you. All from the comfort of your home. Hello to made-to-measure furniture that’s absolutely yours, made bespoke right down to the last millimetre. All endlessly customisable without the premium price tag. Everything we make at Fittingly is lovingly created in the UK. We’re so confident in our workmanship and the quality of our materials that we offer a 12-year guarantee as standard for our customers peace of mind.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

555 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(555)

183 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Absolutely rubbish

Absolutely rubbish. They have no after sales service and I have been left with a half finished job. They are incompetent and don't care about customers once they have your money. Avoid!
EDIT. Fittingly did not reply to my email, but some of the missing parts did turn up and the incorrect parts were taken away. Today a fitter has unexpectedly turned up just as I was going out. Absolute shambles.

17 ottobre 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

Hi Simon. We'd like to take the time to sincerely apologise for the issues you've experienced and the inconvenience caused during your association with us. We'd like the opportunity to discuss this with you further and kindly ask if you could email trustpilot@fittingly.co.uk with your full name and postcode so we can investigate this further. Many thanks, The Fittingly Team.

Thank you for your updated feedback - Firstly, I am so sorry to hear of the circumstances today. A member of our team, Catherine will contact you shortly. Kind Regards Bridget - The Fittingly Team

Valutata 1 stelle su 5

The wardrobe equivalent of a double…

The wardrobe equivalent of a double glazing company that need to learn that customers have lifetime value .

When you order a blue and oak combination, the designers are not imaginative enough to suggest that the blue and oak cabinets actually match the wardrobe, , or vice versa
The horrid blue end panels are also a different finish to the doors.

But it seems it’s my fault for not knowing what I want or what they actually can offer, as I quote, ‘We build your dream wardrobes’, but when you tell them they haven’t and you express dissatisfaction they aggressively argue with you and tell you should know !

I’m sorry that my crystal ball didn’t work

Then I stupidly thought a fitted wardrobe would fit to the ceiling, but that, I’ve been told, is the job of filler along with hiding the chip the fitter made on the end panel .

But they offered me a favour in so far as for only £100 extra, on a £3k spend ! they will change my end panels to the oak they should have creatively offered and replace the panel they damaged and the one that doesn’t match !

On the second attempt the tops of the bedside cupboards are cut to the wrong size, and they filled the freshly cleaned house with sawdust as he wouldn't work outside

The most expensive £100 ever as I move onto a serious attic conversion and take on a Barn renovation with 5 bedrooms.. and write this review !

Don’t go here. They insist on full payment up front, Withhold fitting money if you stupidly do so The management are too important to talk to customers when you request, and the office staff have no idea how to talk to customers . They clearly think the world of jobs is secure. I hope they go bust ! Kodak were invincible once upon a time !

All they really want its your money and the don’t give a F… thereafter. Fools from the management down it would appear . Be aware they are part of Sharps . I didn’t go to them as their reputation is not good. Happy days

18 ottobre 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

Hi Simon. We’re really sorry to read about your experience and the disappointment you’ve had with both the product and service. This isn’t the level of quality or care we aim to deliver, and we completely understand your frustration, especially after investing so much time and money into your project.

We take feedback like this very seriously and would like the opportunity to see how we can make things right. Please email us at trustpilot@fittingly.co.uk with your full name and postcode so we can review your order and discuss this further with you directly.

Thank you for taking the time to share your feedback — it helps us identify where we need to improve.

Kind regards,
The Fittingly Team

Valutata 5 stelle su 5

It was over a year ago now

It was over a year ago now. I found Fittingly on line. The process of ordering, visiting the showroom then having wardrobes fitted was a very smooth process.There are no complaints. Very happy with end result.

31 ottobre 2024
Logo di Fittingly

Risposta di Fittingly

Hi Karen. Brilliant, we really appreciate you taking the time to share a 5-star review with us. We hope you're enjoying your fitted wardrobes! Many thanks, The Fittingly Team.

Valutata 5 stelle su 5

Great fitter,

Great fitter,

17 ottobre 2025
Logo di Fittingly

Risposta di Fittingly

Hi Mary. Thank you for your feedback. We're really pleased to see that you had a great experience with your fitter. Many thanks, The Fittingly Team.

Valutata 1 stelle su 5

Shocked at the level of incompetence

So where to start. Introduced to fittingly by sharps. Decided on them as their units seemed better being solid. Paid up front (big mistake). Units delivered and fitted beginning of September without any protective packaging. So several parts were damaged. Fitted they look really nice, but their aftersales service/contact is awful. They are full of apology but now am still waiting for my replacement parts to arrive. Again no contact from them to advise. I have waited to see if they will fulfill their promise but again they have not. After paying over £6k I feel very disappointed and let down. I would not recommend this company. So After 2 failed attempts of delivery of spare parts. I have had a delivery this morning and several items are still missing. This experience is getting worse and worse. Hanging rail still missing. 2 small drawers still missing. How many times do I have to complaint?

17 ottobre 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

I am so sorry to hear about your experience and the disappointment this has caused. This is absolutely not the level of service we aim to provide. Please could you forward your Order number and postcode to me at customerservice@fittingly.co.uk? This will allow me to identify your Order, at which point, I will personally contact you to ensure this is resolved as quickly as possible. Once again, please accept our sincere apologies for the inconvenience and frustration you have experienced. Regards Catherine – The Fittingly Team

Valutata 5 stelle su 5

Fittingly are exceptional

The service, the quality of the product and the price are all excellent. We love our fitted wardrobes!

1 luglio 2025
Logo di Fittingly

Risposta di Fittingly

Hi Simon. Fantastic. It's great to see that you are happy with our products and services. We hope you enjoy your new fitted wardrobes! Many thanks, The Fittingly Team.

Valutata 5 stelle su 5

Great product and excellent service

We are delighted with our new fitted wardrobes in our loft. From the initial design to the final fit, we have had an excellent service. We were a bit sceptical about the quality of a prefabricated bespoke wardrobe using only our measurements, but the end result is excellent and just as we had hoped for

15 ottobre 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

Hi Becky. We really appreciate you taking the time to share your experience with us. It's great to see that you rated us 5-stars and are pleased with your new fitted wardrobes in your loft. Many thanks, The Fittingly Team.

Valutata 5 stelle su 5

I wasn`t sure what to expect with the…

I wasn`t sure what to expect with the virtual consultation but I was pleasently surpriced. It was actually really cool , The consultant was really helpful and gave me some great ideas. It only took about an hour. Hopefully I will be placing my order very soon

Stella Nottinghamshire

14 ottobre 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

Hi Stella. We're really pleased to hear this! We will make sure to pass on your lovely feedback. Many thanks, The Fittingly Team.

Valutata 1 stelle su 5

DO NOT USE FITTINGLY | Not what they used to be!

In 2021 we placed an order with Fittingly for a fitted wardrobe... it was, and still is excellent quality - the service was exemplary when I needed some additional parts. They simply nailed it, in every respect.

Roll on to 2025 - placed an order for another set of custom furniture. Got it signed off, it went together reasonably well - but one of the Tops was not cut to size despite it being a central unit, nor was it supplied with an edging strip. I requested an edging strip and it arrived a few days later. I cut it to size, glued it - but unfortunately I slightly damaged the adjoining top so I asked for a replacement.
I got passed about from person to person, no-one having and answer - this happened almost a dozen times - until my emails stopped getting answered all together. As you can see from recent previous reviews - Fittingly are a shadow of what they used to be - as a result, I would not recommend them to anyone. Not even my enemy!

13 ottobre 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

Hi Steve. Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your recent experience, especially after the positive one you had with us in 2021. It’s disappointing to learn that things didn’t go as smoothly this time, and we completely understand your frustration regarding the replacement and communication delays.

We’d really like the opportunity to look into this further and make things right for you. Please could you get in touch with us at trustpilot@fittingly.co.uk so our team can review your order and help resolve the issue as quickly as possible?

Thank you again for your honesty. Your feedback helps us improve.

The Fittingly Team

Valutata 1 stelle su 5

Most disappointing

Most disappointing, i've been left with damage to property, an incomplete wardrobe and the damaged products supplied by fillingly left in my property and blocking my walking space. no one answers their emails . im most disapointed and will be taking this further if not resolved this week. cant believe this!

7 ottobre 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

We are very sorry to hear about your recent experience and the inconvenience this has caused you. This is not the level of service we aim to provide and we completely understand your frustration. In order to locate your order and resolve this matter as quickly as possible, please could you forward your order number and postcode to the following: customerservice@fittingly.co.uk . Once we receive these details, a member of our management team will review your case and contact you directly to ensure this is resolved without further delay. Thank you for bringing this to our attention, we truly appreciate the opportunity to make things right. Regards Catherine - The Fittingly team

Valutata 4 stelle su 5

Display cabinet and shelf unit

Ordered a display cabinet and shelf unit for the study. Design and measuring process very efficient. The shelf unit was delivered and fitted no problem. The display cabinet had a more glitches with the machining on the hinges and the internal lighting. Fittingly were happy to resolve but the process took over 1.5months to finally get the replacement door so comms can do with improvement in this regard. The units are now fully installed and both look very nice in our home. A shout out to the fitter, Tim who was knowledgable, clean and tidy.
BW

26 agosto 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

Hi B W. Thank you for taking the time to share your experience with us. We're glad to see that you are happy with the finished product installed by Tim. However, we'd like to take the time to apologise for any inconvenience caused with the delay of the replacement door. Your honest feedback helps us improve our services going forward so really appreciate you sharing this with us. Many thanks, The Fittingly Team.

Valutata 1 stelle su 5

Still awaiting a resolution

We are still waiting a resolution regarding the damaged panel on our order that was installed.

We were introduced to Fittingly by Sharps, a sister company who also provided the quote to Fittingly giving Fittingly an unfair advantage when quoting

28 agosto 2025
Logo di Fittingly

Risposta di Fittingly

Thank you for your message and for bringing this to our attention. I am very sorry to hear about the damaged panel on your order and for the delay in resolving this for you. We completely understand how disappointing this must be. Our team will be in touch today to arrange the necessary steps to resolve the issue. Thank you again for your patience and understanding. Catherine - The Fittingly Team
.

Valutata 1 stelle su 5

Sleepless nights by fittingly

Aaron the fitter came to do the work it took him 2 days to fit 3 wardrobes and a dressing table on the 2nd day he couldn't fit the dressing table because the measurements were wrong so
so he changed the design so now we have the parts for the dressing table witch are useless and we are a wardrobe door missing it has been almost 3 weeks now and I haven't heard anything from fittingly i have tried calling them but I get the answer phone and no response and no reply to emails this has cost over £5000 and if it's not completed it will probably have to go in the skip i was contacted by fittingly from sharps who are there sister company.

23 settembre 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

Thank you for taking the time to share your feedback. I want to extend my sincere apologies for the inconvenience and frustration you have experienced, this is certainly not the level of service we aim to provide.

I completely understand how disappointing this situation has been, especially given the time and investment involved. Please be assured that your concerns have now been escalated and a member of our team will be contacting you today with a full update on the progress of your order and the next steps to ensure completion.

Once again, I am truly sorry for the delay and lack of communication up to this point. We are committed to resolving this matter swiftly and ensuring that you are satisfied with the final result. Kind regards - Catherine - The Fittingly Team

Valutata 5 stelle su 5

Surprisingly good

Surprisingly good. Wasnt sure at first as I hadnt heard of them, but the entire process was smooth. Great customer service, and considering the built-in wardrobe was against an angled roof, the fitting was perfect! Very happy with them overall.

15 maggio 2025
Logo di Fittingly

Risposta di Fittingly

Hi Raja. Thank you for trusting us to install some new fitted furniture in your home! We're really pleased that you are happy with the service provided. We will make sure to pass on your lovely feedback. Many thanks, The Fittingly Team.

Valutata 5 stelle su 5

Nicola, Cheshire ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I was initially unsure about how a virtual appointment with Fittingly would work, especially without anyone visiting my home—but I was genuinely and pleasantly surprised! The whole process was seamless from start to finish. The virtual system is incredibly smart. You just hop on a video chat, share your measurements, and then choose your colour scheme and design – it couldn’t be simpler.
The salesman I spoke with was fantastic—super helpful, full of great design ideas I never would have thought of myself. He really helped bring the vision together in a way that felt both professional and personal.
The turnaround time was also impressive. From our first consultation to delivery and fitting, the whole process took just 4 weeks. I’m thrilled with the final result and wouldn’t hesitate to recommend Fittingly to anyone looking for a new bedroom. A brilliant service all around!

10 ottobre 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

Hi Nicola. We really appreciate you taking the time to share this fantastic 5* review with us! We're thrilled to see that you are happy with the service provided from start to finish. We will make sure to pass on your lovely feedback to the wider team. Many thanks, The Fittingly Team.

Valutata 5 stelle su 5

Well thought through design entry and checking

Love the visualisation tool that shows how your customer design will actually look. Video call to check measurements and potential pitfalls like power sockets and light switches was very thorough and allowed the expert to suggest alternatives and tweaks.

6 ottobre 2025
Logo di Fittingly

Risposta di Fittingly

Hi John. Thank you for sharing your fantastic feedback. We're thrilled that you are happy with the experience and your new fitted furniture. Many thanks, The Fittingly Team.

Valutata 5 stelle su 5

Great service from start to finish

Great service from start to finish, Joe who carried out the fitting of our wardrobe did a fantastic job.

Thank you

13 agosto 2025
Logo di Fittingly

Risposta di Fittingly

Hi Mr Ivan Dowman. Excellent. It's great to see that you are happy with the service from start to finish and your new fitted furniture installed by Joe. Many thanks, The Fittingly Team.

Valutata 1 stelle su 5

This is my follow up review (see below)

This is my follow up review (see below)
It's weekend now and nobody turned up for fitting for 5 days. Bunch of dishonest people. My first review had this reply
Reply from Fittingly

A day ago
Sorry that your experience has not been great could you drop me an email to trus*****ittingly.co.uk and I will deal with your case directly. Suen

This person did not call me nor did he/she replied to my email. I called several times and my phone disconnects. Called with witheld number and spoke to a technical teams guy who said he will personally walk in fitting department and get someone to call me. I had enough!! I want a refund now and they can collect their pieces crap wood pieces not even packed!!

10 ottobre 2025
Non scritta su invito
Logo di Fittingly

Risposta di Fittingly

Good evening - I am very sorry to hear about your experience and the frustration this has caused. I am the Installations Operations Manager and would really appreciate the opportunity to speak with you personally to resolve this matter as quickly as possible. Unfortunately, I have been unable to identify your order with the details provided.
Please can you email me directly at bridget.kontic@sharps.co.uk
with your full name, postcode and your contact telephone number? Once I receive your details, I will contact you personally to discuss and resolve this for you. Regards Bridget - The Sharps Furniture Group

Valutata 5 stelle su 5

Expert fitting and quality units…

Expert fitting and quality units combined with very helpful advisors made the purchase and fitting an very easy process

20 settembre 2025
Logo di Fittingly

Risposta di Fittingly

Hi Denis. Fantastic! We're really pleased that you are happy with your Fittingly experience. Thank you for taking the time to share this with us!

Valutata 5 stelle su 5

Everything was exactly as expected

Everything was exactly as expected. The fitter when over and above. We love the walk thru wardrobe and would recommend Fittingly to anyone who is looking for affordable fitted bedroom furniture.

7 luglio 2025
Logo di Fittingly

Risposta di Fittingly

Hi Stuart. This is great to hear! We're really pleased that you are happy with your new Fittingly furniture! We hope you enjoy it for years to come. Many thanks, The Fittingly Team.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più