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Valutata 5 stelle su 5

I ordered a window cover back in October 2025. We installed it on our travel trailer. On our third camping trip with the window cover on, we lost it on our way home. I contacted Cody through an email.... Leggi di più

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Valutata 1 stelle su 5

My RV windshield cover flew off my camper a few weeks ago crossing a bridge and went in the lake. The reason I bought this is because it was supposed to be guaranteed not to fly off. Well, since the c... Leggi di più

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Valutata 1 stelle su 5

Very misleading website They advertise that they sell RVs at a discount but when reading the fine print on the terms of service it stated it only provided covers for RVs.. $1500 for a small glass c... Leggi di più

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Valutata 1 stelle su 5

I ordered a cover In Nov 2025 and gave them my CC information. They called me 10 days later and told me it would be several weeks out. I cancelled the order and received cancelled conformation from th... Leggi di più

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2,3

Scarso

TrustScore 2.5 su 5

27 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Replacement cover

I ordered a window cover back in October 2025. We installed it on our travel trailer. On our third camping trip with the window cover on, we lost it on our way home. I contacted Cody through an email. When he replied to me, he assured me that he would replace it at no cost when they received their stronger magnets. I wasn't holding my breath. Especially after reading reviews, and hearing what happened with the other co-owners of the company. I received a couple more emails, updating me with the progress. I received a new cover, shortly after. I am very impressed with Cody, and Fit Protection, for following through, standing by their word, and taking care of the customers. Your company will thrive and grow, if you continue these practices.

20 maggio 2026
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Risposta di Fitprotection

Thank you for the kind words! Glad that you're happy! -Cody

Valutata 5 stelle su 5

The cover is well made and Cody kept…

The cover is well made and Cody kept his word to make our cover after the former owners ripped us off. We haven’t been out on the road with it yet, but hopefully it works as it should. I’ll update after our next trip. Thanks again Cody and crew

18 maggio 2026
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Risposta di Fitprotection

Thank you for the review we really appreciate it! Glad that you are happy and here for you guys if you need anything in the future!

Valutata 4 stelle su 5

Zero to Hero, order fulfilled!

I’m withholding a 5-star until the product is tested. This has been over a year of BS from the previous group that defrauded me and many others. True to his word, Cody and the new organization (who were investors that were defrauded) cleaned up the mess and fulfilled the order. They have been very transparent and forthcoming about the actions taken against the previous group, and fulfilling the order. I had zero faith until I received the package. The product appears to be of good quality and am excited to install. Thanks Cody and team, your effort to right the wrongs is noticed. Integrity means a lot!

22 maggio 2026
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Risposta di Fitprotection

You're welcome! We're very fortunate for the review. Please don't hesitate to reach out to us via email if you need anything in the future! -Cody

Valutata 1 stelle su 5

My RV windshield cover flew off my…

My RV windshield cover flew off my camper a few weeks ago crossing a bridge and went in the lake. The reason I bought this is because it was supposed to be guaranteed not to fly off. Well, since the company changed names I have no warranty.

8 maggio 2026
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Risposta di Fitprotection

Hey Artie, I'm sorry to hear this. Did you buy this from Fit Protection recently? If so you are under full warranty and we would love to send you a replacement cover if you can email us at info@fitprotection.com and give us more details.

Valutata 1 stelle su 5

Item never shipped

Told me order would be sent in a week. Then they had delays and kept pushing the date. Eventually moved campgrounds and they were quick to update the new address but the item was never sent. Wasted over $400 +

25 ottobre 2025
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Risposta di Fitprotection

Hey Andrew, I'm not sure if you missed our communication about magnets we got them in last week and our getting over 100+ customer orders that never got shipped in 2025. If you didn't get the context I was the investor into the brand with some bad guys who decided to take materials that I paid for and had to repurchase all new equipment and supplies and am fulfilling all orders. Really apologize about the delays but we are currently shipping all orders and will be caught up this week. Things will be ran entirely different with me running the company. If you want to read more about the case feel free here. Superior Court Of Arizona Case No. CV2025-067003

If you have any other questions please email us: info@fitprotection.com

-Cody Owner

Valutata 1 stelle su 5

Do NOT order from Fit protection

Do NOT order from Fit protection. We returned our windshield protector, unopened and asked for a refund….they still haven’t sent us that refund and that was in September 2025. There is no phone number to contact them, and they are ignoring our emails. Do NOT waste your money!

3 settembre 2025
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Risposta di Fitprotection

Hey Judy, I'm really sorry about your experience with FIT. Unfortunately the guys who were running the company before had other plans to take customers money and never fulfill orders and take all the materials I paid for. However, I am fulfilling all customers orders who never got their product and rebuilding this from the ground up. If you'd like to learn more about what happened here is some more info. Superior Court Of Arizona Case No. CV2025-067003

Also please reach out to us with anymore questions: Info@fitprotection.com

-Cody Owner

Valutata 1 stelle su 5

I ordered a cover In Nov 2025 and gave…

I ordered a cover In Nov 2025 and gave them my CC information. They called me 10 days later and told me it would be several weeks out. I cancelled the order and received cancelled conformation from them and was told there would not be any charge on card since they did not ship it. Then out of the blue I receive a bill for the original amount 2 months later. My credit card company says there is nothing they can do because Fit Protection received my information and approval for the purchase. I have provided Barclays CC with my cancellation proof, but they say there nothing can do.

8 febbraio 2026
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Risposta di Fitprotection

Patrick,

Really sorry about your experience with FIT and the previous guys who were running this company before me. I was the investor who purchased the materials and they decided they had better plans for them and started a competing company tryshieldtech.com. If you would like to learn more about what happened you can find out here. Superior Court Of Arizona Case No. CV2025-067003

I would love to make this right with you as we are rebuilding this from the ground up with me in control and I am making right on all customers orders who never received anything. If you want a cover, we will build it. If you want a refund I'm happy to do so as well.

please email us with any questions I would love the opportunity to make it right info@fitprotection.com

-Cody Owner

Valutata 1 stelle su 5

I would give zero star if I could

I would give zero star if I could. I’ve send multiple email to get refunds and have yet to have an answer from them. Don’t loose your money like me.
I order a cover back in August 2025. It finally got shipped end of September. However there was significant delay at border clearance (I order from Canada) due to paperwork not properly done. After battling with Ups for months, the package got returned to them in November. They kept rescheduling the delivery for months. They received the package on January 12, 2026. I send multiple emails and got absolutely no answer. This is really frustrating. Don’t do business with fit protection, you will just lose your money and time.

12 gennaio 2026
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Risposta di Fitprotection

Hey Caroline, I'm really sorry about your experience that you had with FIT. I am the investor behind the brand and now the one running them company. I had to reorder all new equipment and materials due to the other guys having plans for materials that I purchased. You can read more about it here. Superior Court Of Arizona Case No. CV2025-067003

I would love the opportunity to make it right and get you the cover that you ordered as we are building covers and fulfilling all customer orders who never got what they ordered from 2025. If you want a cover I would love to build it and if you want a refund I will make sure that happens as well.

If you want to know more about what happened you can find more info here. Superior Court Of Arizona Case No. CV2025-067003

With me running things now I believe in doing the business the right way and hope you give us another chance.

info@fitprotection.com

-Cody Owner

Valutata 4 stelle su 5

We bought one for our Flagstaff…

We bought one for our Flagstaff Microlite and we followed instructions to install. On the Interstate it stayed in place, however I wish there were a few extra magnets as I was never comfortable it could fly off as the cover pulls off very easy when you clean the windows. We campground hosted in July and left it in place the entire month, and it helped greatly to keep the camper cooler in the very hot weather. That really helps the air conditioner from working hard. Just adding some extra magnets into the cover would be great.

1 luglio 2025
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Risposta di Fitprotection

Thank you for the review, glad you are having a positive experience. We are currently making innovations to the product so they NEVER blow off.

-Cody Owner

Valutata 1 stelle su 5

Started this venture in April

Started this venture in April. Now December. I am out 500.00 and nothing to show for it. It took several weeks to receive. When we did the install was not as advertised. The glow in the dark targets came off and we could not align the magnets. I set the cover back and they receied it October 1st. based on the UPS tracking. Mid December and I have not heard from them. Wish I had seen these reviews.

13 dicembre 2025
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Risposta di Fitprotection

Hey Red,

I'm really sorry for your experience with FIT and Keith and Co. It seems that they had other plans the whole time than to do what was right by the customer. I am the investor and now running the company. I would love to make this right with you and give you what you need. Please send us an email so I can get you whatever you need. If you'd like to read more about what happened you can find more info here. Superior Court Of Arizona Case No. CV2025-067003

Info@fitprotection.com

-Cody Owner

Valutata 1 stelle su 5

I wish I had found these reviews before…

I wish I had found these reviews before I spent $300. Ordered in July, delivered in September but I was out of town until November when I finally opened the box and found it does not fit the windshield of my Talon. Contacted customer support on 11/17/25, sent photos per their instructions and now...nothing. They are no longer responding to my emails, there is no phone number to call them and the links to their website on their emails show the website has been taken down. Now going to dispute the charge on my credit card. Buyer beware!

17 novembre 2025
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Risposta di Fitprotection

Hey Bruce,

I would love to help you with this. I was the investor last year for FIT and Keith, Jason and Kent had other plans by taking all the materials that I purchased and started a competing company tryshieldtech.com instead of fulfilling customer orders like they should have been. This changes with me now running the company. I would love to get you the cover that you paid for as we are now fulfilling ALL customers who ordered a cover in 2025 and never got one.

If you would lie to read more about what happened you can do so here: Superior Court Of Arizona Case No. CV2025-067003

Please send us an email info@fitprotection.com so we can get you what you need. Sorry again about your terrible experience. That changes now.

-Cody Owner

Valutata 1 stelle su 5

I ordered and paid for a cover on July…

I ordered and paid for a cover on July eighth and have not received it as of November fifteenth. They first said they were waiting on magnets then they sent me a UPS label, UPS never received the cover! I still show it is waiting.
I have tried communicating with them through email in which customer service said they are looking into it, then no response.
DO Not buy from this company if you value your money.
Paul Turney

15 novembre 2025
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Risposta di Fitprotection

Paul,

I'm sorry to hear about your experience with FIT and the previous group who was trying to run the company and we're really bad at it. I was the investor of the brand and they decided to have other plans by starting a competing company with my materials tryshieldtech.com if you would like to read more about what happened you can do so here: Superior Court Of Arizona Case No. CV2025-067003

I would love to make things right with you as I am rebuilding this company from the ground up and doing what I can to repair the damage that was caused to people. Please email me directly cody@fitprotection.com so I can get you your cover.

-Cody Owner

Valutata 1 stelle su 5

Shipped the wrong size cover and won’t correct

After waiting 4 months they sent the wrong cover that doesn’t fit. I have spent the last month trying to contact them by phone and email. They don’t answer their phone and they don’t respond to email, however they will run your credit card promptly

13 novembre 2025
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Risposta di Fitprotection

Hey Lloyd,

I would like to make the right with you if you would allow me to. Some unfortunate things happened with the previous group that was attempting to run this company and decided taking peoples money for their own good along with all the materials and equipment that I purchased was more important than fulfilling their duties with customers. I am now in full control and would love to build you a cover that fits your vehicle.

If you want to read more about what happened you can do so here: Superior Court Of Arizona Case No. CV2025-067003

email me directly cody@fitprotection.com

-Cody Owner

Valutata 3 stelle su 5

product is nice if it fits perfect which mine did not

product is nice - the actual fit for size for magnets suck - customer support says not designed for parked trailers only moving down the highway - thats a bs excuse for it blowing off with crosswind parked because magnets badly placed and or not fitted correctly without any other way to attatch corners - dont spend the 300 plus unless u are showing magnets go to corners of your model - u have 30 days and alot of restictions on returning etc etc that are almost imposible to aadhere to

4 novembre 2025
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Risposta di Fitprotection

Sorry to hear about your issues here. We would love to make sure you are satisfied please reach out to us info@fitprotection.com

Valutata 1 stelle su 5

Terrible customer service

Terrible customer service. I have waited for over a month for a refund check. STAY AWAY, YOU'LL REGRET DOING BUSINESS WITH THEM!

24 ottobre 2025
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Risposta di Fitprotection

Sorry about the past issues you've had. The company is under new management and sorry for the experience and hope to make it right for you in the future!

Valutata 1 stelle su 5

Not as advertised

Not as advertised!

The item advertised shows all magnets as the means for holding the cover to the windshield, however the item received was Velcro and magnets. This was no where in the listing or pictures. Actually, they kinda bash Velcro in their videos. It should be the consumers choice if they want velcro on the outside AND magnets on the inside of their camper. But, you can't just send something that's not as advertised and expect the consumer to be ok with it. I received a call from someone at FIT protection saying they were working on updating their website to reflect that but this is now 3 weeks later and the website is the same, and unfortunately, I wouldn't have purchased. Because I chose not to keep the item, I was told "good luck" in a snarky way, but did receive a return label. I'm now struggling to get the return. I have contested charges with my bank now but hardly hassle free returns as advertised. Really too bad. I've left a review on the website as I was asked to review but ironically it's not appearing.

26 settembre 2025
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Risposta di Fitprotection

Sorry to hear about your experience here. We are under new ownership and we would love to make things right with you. Please email us info@fitprotection.com

Valutata 1 stelle su 5

Terrible company

Terrible company. Do not purchase from them. Ordered the product and a custom design in April 2025 for my 2025 R-POD 194 and it does not fit. They half ass their work and do not verify if these products fit. I received it in September 2025 with no design and a product that does not fit. They did not notify me about sending the product without the design so they took weeks to reimburse me. Then I returned their product at the end of September and they still have not reimbursed me (3 weeks now). ABOSOLUTE garbage of an American company. No way to write a review on their main page so who knows where the reviews are coming from.

Edit (June 2026). I see that fitprotection has responded with some kind of an apology. Regardless of who the owner is, you as the investor sat on the side lines while all this happened. You are equally as responsible and incompetent. Not wasting time or money purchasing your product.

15 ottobre 2025
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Risposta di Fitprotection

Hey sorry to hear about you bad experience. We are under new ownership and would love to make this right with you. Please let us know via email if we can turn your experience around Info@fitprotection.com

Valutata 1 stelle su 5

Do NOT

Do NOT, I repeat, do not order any products from FitProtection! Any company that doesn't have a phone number customer service isn't to be trusted. Ordered on July 26th and am still waiting for the product. Magnet delay is just BS, no company that is legit would keep a customer waiting this long(and keep the money). Still trying to dispute the transaction with my bank, DON'T give them your business.

26 luglio 2025
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Risposta di Fitprotection

Hey sorry to hear about your experience under past ownership. We are rebuilding the company from the ground up and we would love to make things right. Please email info@fitprotection.com

Valutata 1 stelle su 5

The cover does not fit as described

The cover does not fit as described. Customer Service is useless, they use online specs to make there products fit...however, the window size is not the dimensions of where the magnets should be placed. $500 later i am customizing my own cover. I wouldn't give them any money. You can make your own for much much cheaper. Young scammed punks

21 agosto 2025
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Risposta di Fitprotection

Hey sorry to hear about your past experience with previous ownership. We are newly managed and if you are still in the market for a cover we would love to get you one. Please email us info@fitprotection.com

Valutata 1 stelle su 5

Don't Care about Customers or their Product

I ordered one of their covers for my Flagstaff trailer. I ordered the cover around February and didn't receive it until mid August. They never communicated any delay and when I reached out to them they sent out a video stating why the delay and their magnets coming from China were delayed. Almost cancelled the order (though they may have been even harder to do then wait). After receiving the cover; it had loose material and seemed to lack craftmanship. I took pictures and emailed them my concerns. No response. After waiting 2 weeks for a response I emailed them again with the same questions and also asked about max speed of trailer and cover usage. Again no response. Waited another 2 weeks and still no response (ghosting). They have no phone number to call and they don't answer emails. Once they have your money you are on your own. The idea of this cover is good, but the company is bad. I would not recommend purchasing anything from this company. They have zero customer service and have no intention of following through with helping anyone who buys from them. DO NOT BUY FROM FIT PROTECTION.

19 settembre 2025
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Risposta di Fitprotection

Really unfortunate to hear about your experience and the past ownership and how they treated customers. We are under new management and ownership and would love to make it right with you. Please email us info@fitprotection.com

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