26 Balsam High Rd.
26 Balsam High Rd., Candler, NC 28715
Dear First Street,
Your pathetic business model as it relates to Flood Factor does not take much inspection to realize you are selling fear, and you should be ashamed. We live here at 26 Balsam High Road, in Candler, North Carolina, 28715, and we watched last September 27 as Hurricane Helene dumped 16 inches of rain on us and our 5 neighbors. And guess what, the FEMA Flood Maps are accurate. The flooding behind our house of Bill Moore Creek was just what was predicted.
That “once in a thousand years” event did not even rise onto our property. The engineers who designed our new development were accurate in not allowing building to occur in the Riparian Area set aside as a green zone, actually the FEMA flood zone. Our crawl space access door, the lowest elevation of our house, is 7 feet higher than Helene, and is still 8 feet lower than our lower level floor. SEVEN FEET of additional flooding CAN NOT OCCUR because at that elevation there are no longer restrictions to limit flow downstream.
So, WE DISPUTE YOUR PROPERTY SCORE. And we expect you to remove the “8 out of 10, SEVERE FLOOD FACTOR” from our property immediately. The damage you may have already done to our property value may be irreversible.
As you already know, your KEY INSIGHTS FOR THIS PROPERTY is not only deliberately misleading, but any links to see what might actually be TRUE, cost money, which you claim is provided with a FREE TRIAL, requiring my Credit Card. I DID NOT PROVIDE IT.
You provide MORE!!! Flood Overview, Flood History, Flood Current and Future Maps, Flood Community Risk Maps, Flood Damage Forecast, Flood Insurance and FEMA Zone, and finally Flood Damage Preventions (all conveniently available at a cost). ALL OF THESE FLOOD! FLOOD! FLOOD! ITEMS REQUIRE A CREDIT CARD.
But don”t worry, you have warned us with your big Don’t Even Try To Dispute Policy, in bold print: “If you contact customer support regarding a score dispute, you should not expect a personalized response.”
Then you provide the Catch 22 exception. We just get FEMA to write us a LETTER OF MAP AMENDMENT. WHICH THEY WOULD NEVER DO BECAUSE OUR PROPERTY IS NOT IN THEIR FLOOD ZONE. Or, you say just get a new BASE FLOOD ELEVATION. And again, WHY WOULD FEMA ISSUE REGULATORY STANDARDS FOR OUR HOUSE WHEN IT IS NOT IN THEIR FLOOD ZONE. So I do expect a personalized response, Wednesday.
You may “Trust Your Science”, but this scientist calls bologna! Your advanced algorithms fail here. You may “Believe in The Accuracy of Your Data and the Reliability of your Methodologies” but BELIEF IS NOT SCIENCE. You might also believe in the Tooth Fairy, or even in Trickle Down Economics, but it does not make it SCIENCE!!!
I suggest that you have screwed up, and I suggest that you fix it, please. Perhaps where you so proudly, in the primary position, post the Flood Factor, you could just label our property, 26 Balsam High Rd., Caandler, NC 28715:
“UNTOUCHED BY HURRICANE HELENE”
30 maggio 2025
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