From the initial contact, the survey and quote to the arrival on time of the installation team everything went well. The surveyor spent three and a half hours measuring and checking and then discussi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Jade Downs the engineer arrived within hours of being requested. He was friendly,competent and solved the problem within ten minutes. I was very impressed with the results.
Upon initial assessment, we had First Stop create a warm roof system. The team that came to do the install worked very hard, under difficult circumstances. We were also impressed by how clean and tidy... Leggi di più
L'azienda ha risposto
Harrison, was brilliant from start to finish. He was friendly, incredibly knowledgeable and we felt we were in safe hands. Having just bought the home in March, the full roof health check made us awar... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
You’ll find we’re very different from your typical hard selling home improvement company. No hard sell tactics, ever! Straight forward pricing and a choice of high quality products that won’t overwhelm you. Making your home more valuable, beautiful and energy efficient is the purpose of our work. Whatever your home improvement dreams, our professional assessors will help you design a solution that meets your needs both aesthetically and functionally. They’ll also give you a free written estimate that describes your project in detail. We also offer a completely free property assessment and give you a detailed report on how to improve the energy efficiency of your property. Being a one-stop shop and can take care of all facets of your home improvement project, why juggle multiple contractors!
Informazioni di contatto
4,9
Eccellente
113 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Resolved and happy
Didn't have a great start, however after our new product was fitted, and Harrison came to retest our loft. Our issues have now been resolved and we have successful warm roof installed. Moisture readings have come down and we can see on thermal imaging that its working.
23 settembre 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
“We really appreciate your honest feedback. We’re glad to hear that after fitting the new product and Harrison’s follow-up testing, your issues have been fully resolved. It’s fantastic that the moisture levels have reduced and the thermal imaging shows the warm roof is working as it should. Thank you for trusting us, we’re delighted you can now enjoy the benefits of a properly insulated loft.” Best wishes, Dom@FirstStop
MY NEW WINDOWS
The gentleman who fitted my windows could not have done a better job i am more than pleased with them his name is PETER HALLIDAY GOOD WINDOWS GOOD PRICE AND BRILLIANTLY INSTALLED
21 agosto 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you for your feedback. We’ve checked our records and unfortunately can’t find any details of work carried out for you by our team. It sounds like you may have dealt with a different company. Please do make sure to share your kind words with them directly, as Peter Halliday clearly deserves the credit for a job well done. Dom@FirstStop
Very pleased with product and installation
George surveyed our loft, was very pleasant, gave useful information and a reasonable quote for Superquilt insulation to be installed. Installers, John and Branden, were charming, quick and tidy. Worked their socks off and completed the work ahead of schedule. My only problem with this company is the fact that the Operations Co-ordinator 'phoned and asked for the balance of money owed only a few minutes after the installers had left our property! We found this to be rather unnerving as, in our experience, it is very unusual to be asked for money over the phone within minutes of the work being completed, rather than being invoiced.
7 agosto 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you for taking the time to share your feedback. We’re delighted to hear that George, John, and Branden provided such a positive experience and completed the work to your satisfaction. We also appreciate your comments regarding the timing of the payment request. Your feedback is valuable and will be taken on board as we continually look to improve our processes. We’re pleased that, overall, you are happy with the installation and the service provided. Best wishes, Dom@FirstStop
Very professional company
Very professional company, have done a brilliant job at removing our spray foam. Workmen were very clean and tidy. Would definitely use first stop again.
7 agosto 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you so much for your kind words. We’re delighted to hear you’re happy with the spray foam removal and the professionalism of our team. Clean and tidy workmanship is something we take pride in, and it’s great to know you would choose First Stop again. Warm wishes, Dom@FirstStop
Everyone at first stop has been…
Everyone at first stop has been fantastic, hard working, clean and tidy. Gave me a brilliant price on having my spray foam removed. Couldn't recommend them enough.
6 agosto 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
That’s wonderful to hear, thank you! We’re really pleased you’re happy with the work and the price. The team will be thrilled to know their hard work and tidy approach made such a good impression. We really appreciate your recommendation. Best wishes, Dom@FirstStop
Very happy lady.
A very professional company, came and removed my spray foam and reisulated their work was tidy, done on time and to a very high standard. And everyone who I have dealt with has been so polite, friendly and professional. Would always recommend first stop for roofing and Insulation needs, I will be using them again in the future.
31 luglio 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
What a lovely review, thank you so much! We’re delighted to hear you were happy with the spray foam removal and re-insulation, and that our team’s professionalism and friendliness stood out. It means a lot to know you’d recommend us and even use us again in the future. We’ll be ready to help whenever you need us. Best wishes, Dom@FirstStop
our loft
our loft was a mess with wet insulation and mould on the rafters. Harrison, the chap who came to advise us from First Stop recommended treating the rafters and installing a warm roof system using SuperQuilt. Things initially didn't go entirely to plan and we were left with a damaged ceiling after an operative put a foot through it. But, First Stop immediately agreed to pay for a new ceiling and were very gracious about the whole process. And now we have a completely unrecognisable loft that has no damp or mould and looks so much better. We are extremely happy with the outcome and can highly recommend First Stop. The are a proper company with a lovely group of staff.
24 luglio 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you so much for sharing your experience. We’re sorry there was a hiccup along the way, but we’re glad our team could put things right quickly and professionally. It’s fantastic to hear that your loft has been transformed and is now free from damp and mould. Our aim is always to deliver lasting solutions with care, and feedback like yours shows the value of choosing a company that stands by its work. We truly appreciate your recommendation and look forward to helping more homeowners achieve the same results. Best wishes, Dom@FirstStop
Front door and side window
Front door and side window, 5 weeks from order to fitting, thank you to Adrian, Mark, Paige and of course Fred the fitter, all very helpful, professional, and fitted efficiently with little to no disruption, and looks absolutely wonderful, Thanks again
23 luglio 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you for your lovely feedback! We’re so pleased to hear that Adrian, Mark, Paige, and Fred all made the process smooth and professional for you. It’s great to know the new door and side window look wonderful and were fitted with minimal disruption. We’ll be sure to pass on your thanks to the team.
Very Impressed
After a poor job I had done in having my spray foam removed from another company. First stop fixed the issue and provided a solution perfectly. Would recommend first stop to anyone with loft or roof issues. The installers were very clean, tidy and respectful.
23 luglio 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you for your kind words. We’re so glad we could put things right after your previous experience and provide a proper solution. Our team always aims to deliver clean, tidy, and respectful service alongside lasting results. If anyone is facing issues with their loft or roof ,whether it’s spray foam removal, damp, or insulation – we’d be more than happy to help with a professional, hassle-free solution. Best wishes, Dom@FirstStop
First class work clean and tidy no…
First class work clean and tidy no problems.
Reasonable price.
Checked after 3 months and everything was perfect working as it should and lowering moisture levels and maintaining house temp at the same all day
22 luglio 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you for sharing your experience! We’re delighted to hear that you found the work first class, clean, and tidy, and at a reasonable price. It’s fantastic to know that even after 3 months everything is still working perfectly, with moisture levels reduced and your home maintaining a comfortable temperature throughout the day. That’s exactly the outcome we aim to deliver, and we really appreciate your feedback. Warm wishes, Dom@FirstStop.
Very good experience with First stop
Very good experience with First stop. Insulation installed has completely solved our moisture issues. Couldn’t recommend first stop enough for any insulation or roofing needs.
17 luglio 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you so much for your kind words and fantastic feedback! We're thrilled to hear that the insulation has made such a positive difference and completely solved the moisture issues. It means a lot to us that you'd recommend First Stop. We take great pride in delivering reliable solutions for both insulation and roofing. If you ever need anything in the future, we’re just a call away!
Delighted
Delighted, with the outcome. For both insulation and the coating on my roof. The house stands out from the rest of my street and is a physical example of the immaculate work. I couldn’t recommend first stop enough.
26 giugno 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you so much for your wonderful feedback! We're thrilled to hear you're delighted with both the insulation and the roof coating, and even more so that your home now stands out on the street! It means a lot to know our work has made such a visible and valuable difference.
If friends, family, or neighbours are ever interested, we’d be more than happy to offer them the same high standard of service. And of course, if you’re ever looking to improve any other part of your home, we’d love to help, with exclusive offers available for returning clients.
Thanks again for choosing us.
Dom@FirstStop
Extremely pleased with how my roof…
Extremely pleased with how my roof coating has turned out. Would very much recommend First Stop to anyone with Insulation or Roofing needs.
20 giugno 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you very much for your kind words and positive feedback. We're delighted to hear that you’re extremely pleased with the outcome of your roof coating. Your recommendation means a great deal to us, and it’s a testament to the hard work and dedication of our team.
Should you require any assistance in the future, please don’t hesitate to get in touch. We remain at your service and truly appreciate your support.
Dom@FirstStop
Very impressed with quality of windows
Very impressed with quality of windows. Installation was started on time and completed in a couple of days. Ifti and Alan did a first class job, they put coverings on floor and covered furniture, would definitely recommend this team. Ifti pointed out that the original windows had not been installed very well. Would definitely recommend if you are thinking of new windows. Thanks again to Ifti and Alan.
27 maggio 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you for your kind words and for taking the time to leave such a positive review. However, we’ve checked our records and unfortunately don’t have a record of carrying out a window installation under your name. It’s possible that another company may have completed the work.
If that’s the case and you were happy with their service, we encourage you to double-check — as the credit rightly belongs to them. Of course, if you ever do require assistance with insulation, roofing, or future home improvements, we’d be more than happy to help.
Wishing you all the best!
Dom@FirstStop
I had my spray foam removed
I had my spray foam removed, and foil insulation put in. I had a very good experience, the guys that were here were incredibly tidy, and polite. I would very much recommend anyone with spray foam to use First Stop.
10 giugno 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you so much for your kind feedback, we're truly glad to have been able to help. It’s great to hear you had a positive experience with our team and that they carried out the work with care and professionalism.
You're absolutely right, spray foam insulation, when installed correctly and to proper standards, can be a very effective product. Unfortunately, many companies have not followed best practices, which has led to a lot of the negative press surrounding it. We're proud to offer solutions that put quality and customer peace of mind first.
Thank you again for your recommendation, it means a lot to us! If you ever need anything else, we're always here to help.
Dom@FirstStop
Very happy with the loft assessment…
Very happy with the loft assessment received and I would recommend the service for anyone looking to get a better understanding of their insulation
5 giugno 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you so much for your feedback, we truly appreciate your kind words. Over the last 8 years, we’ve worked hard to raise the standard of our initial assessments, ensuring every customer receives clear, honest, and professional guidance.
It’s great to know that our team is continuing to uphold these high standards and that you found value in the service provided. We're glad we could help you gain a better understanding of your insulation, and we're always here if you need any further advice or support.
Dom@FirstStop
Very grateful to George from First Stop…
Very grateful to George from First Stop for giving his time to give a free assessment of my roof and loft insulation.
4 giugno 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you so much for your feedback, we truly appreciate it. Our free assessment is designed not only to introduce ourselves but also to help educate homeowners on how to maximise their property’s efficiency while protecting and preserving the roof for the long term.
We’re so pleased to hear that George delivered the service as intended. If you have any further questions or need support down the line, we’re always here to help.
Dom@FirstStop
From the initial assessment
From the initial assessment, I found first stop to be absolutely amazing. The surveyor went through everything from, moisture readings to temperatures and showed me where I could improve and solve a few issues. My install was fantastic, they were clean, tidy and went above and beyond to help me.
Aftercare has been amazing they have come back to retest and all my issues have been solved. I couldn't recommend First Stop enough.
3 giugno 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you so much for your fantastic feedback! We’re thrilled to hear that our team delivered exceptional service from the initial assessment through to installation and aftercare. Going above and beyond for our customers is something we truly pride ourselves on.
It’s great to know all your issues have been resolved and that you feel well supported throughout the process. We look forward to being at your service for many years to come. Should you ever need anything, please don’t hesitate to reach out!
Dom@FirstStop
First Stop came and removed the Foam…
First Stop came and removed the Foam from the inside of the Roof ,The Crew were so good left it all Clean and took all the Rubbish away I would Recommend them to anyone
17 aprile 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you for your feedback. We’re sorry to hear that removal was necessary in your case — we truly wish we had been the ones to install your insulation, as we always maintain the highest standards to avoid such issues.
That said, we’re glad to hear the roof is no longer a problem and that our crew left everything clean and tidy. Thank you for recommending us, and if you ever need assistance with any future insulation or roofing work, we’re here to help.
Dom@FirstStop
The 2 x groups of installater teams Robert, Crick Teddy, carl & Lee and second group of windows installer
The 2 x groups of installater teams, Robert Crick Teddy Carl & Lee and the other group worked professionally to install windows at Dagenham East. They arrived in time and worked non stop to finish the job by 16:30 hrs.They were friendly and left the property in neat and tidy condition. Highly recommended.
22 aprile 2025
Non scritta su invito
Risposta di First Stop Home improvements Ltd
Thank you so much for taking the time to leave such kind words and for mentioning the lads, including Mr. Thapa. We’re delighted to hear that Robert, Crick, Teddy, Carl, Lee, and the rest of the team delivered a professional and efficient service while keeping your property neat and tidy.
Your recommendation means a great deal to us, and we truly appreciate your feedback.
Dom@FirstStop
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.