First Step Vehicle Solutions Recensioni 

41
•
TrustScore 4.5 su 5

4,3

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Valutata 1 stelle su 5

Very poor communication luck of transparency of charging they clients its very shameful to be deceiving your own clients I will advise not to lease from them

Valutata 5 stelle su 5

Absolutely brilliant service from First Step Vehicle Solutions. Just got a van from them and couldn’t be happier with the whole experience. A massive thank you to Ross — really helpful from start... Leggi di più

Valutata 5 stelle su 5

This is the second van I have leased of first step and I have nothing but good things to say about the company, first class service nothing is a problem and Ross who has been my go to man is brilliant... Leggi di più

Valutata 5 stelle su 5

Bought a van via Ross without being able to visit before purchase. Great help, video and images sent over, great comms and response all through the process with pur questions and requests. On deciding... Leggi di più

Dettagli dell'azienda

  1. Agenzia di noleggio furgoni
  2. anche in
  3. Riparazione e manutenzione auto
  4. Rivenditore di auto
  5. Rivenditore di auto usate
  6. Rivenditore di veicoli a motore
  7. Servizio di leasing di auto

Scritti dall'azienda

With over 30 years’ experience in van rentals, First Step Vehicle Solutions can offer a hassle-free approach to finding you the best van for personal or business use. We specialise in 12-month rental, as it provides you with flexibility when changing your van. All the latest van releases are available from 12 to 60 months depending on the vehicle and contract chosen. Choose from brands like VW, Citroen, Peugeot, Renault, Toyota Ford and Vauxhall.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

41 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(41)

17 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Poor Transparency and Unfair Charges

One of the worst experiences I have ever had with a company. The charges are unreasonable, and the lack of transparency is very concerning. Make sure you keep records of every transaction and communication because you may find unexpected deductions from your hard-earned money. I would not recommend this company.

19 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

First Step have been assisting us with…

First Step have been assisting us with our van fleet for several years now, and overall, they’ve been a brilliant company to work with.
Their prices are competitive, the service has always been excellent and, most importantly, they have a genuinely ethical approach to doing business. Over the years, there hasn’t been a single occasion where we’ve felt we were charged unfairly for anything (although we do look after our vehicles well).
A big shout-out to Ross for his continuous first class service. Brilliant guy to work with 👌

23 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

This is the second van I have leased of…

This is the second van I have leased of first step and I have nothing but good things to say about the company, first class service nothing is a problem and Ross who has been my go to man is brilliant most helpful person and on the ball. First step are first class and I highly recommended them

11 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Great selection of vans

Great selection of vans, great service and Ross went above and beyond to ensure that everything went as well as could be expected. I would highly recommend First Step Vehicle Solutions if you are thinking of buying or leasing a van.

2 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing service from Drew and team

Amazing service from Drew and team. Would recommend to anyone. Sent over tonnes of videos and pictures before I pulled the trigger on the right van and it was ready for pick up within a week. Better than waiting weeks from everyone else on the market if you need a van!!

26 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely brilliant service from First…

Absolutely brilliant service from First Step Vehicle Solutions. Just got a van from them and couldn’t be happier with the whole experience.

A massive thank you to Ross — really helpful from start to finish, kept everything straightforward and made the whole process easy and stress-free.

Really pleased with the van and the service. Would definitely recommend First Step Vehicle Solutions to anyone looking for a vehicle. Thanks again Ross! 👍

13 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

I have recently leased a new company…

I have recently leased a new company vehicle from first step. From the first phone call to the last they made it a really simple, stress free and affordable process. Rob made it a really easy decision for me even when I had a million questions to ask, he was really reassuring. I would highly recommend first step to anyone needing a company vehicle and I will be using these guys again!

Thank you guys 🙂

11 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service from Ross

Fantastic service from Ross. Very helpful from the first conversation to the last. Unfortunately I got an Achilles tendon injury on the day of delivery. Ross quickly managed to postpone the delivery until I was cleared to drive again 12 weeks later without out any changes.
Highly recommended

16 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

3 vans up

Dealt with Ross 3 times now and its a great easy straight forward service they provide to get vehicles quickly

At a sensible cost

9 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Second Custom van from FSVS and I can…

Second Custom van from FSVS and I can honestly say that they are top shelf!!
Only spoke to Ross on Friday.
He sorted me out a cracking deal on a new custom sport and it’s been delivered today (Tuesday)
exceptionally good customer service.
And it’s fully loaded with spec which wasn’t aware of, bonus!!!!

19 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

A good company to work with

A good overall experience, communication prior to delivery of the van was great. Ross was responsive and delivery was made just a day or two after ordering the van.

A couple of hiccups with communication after receiving the vehicle, however these have been resolved fully and service regarding this by Drew has been spot on.

14 novembre 2025
Non scritta su invito

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